Food was ok, but I had a pizza from my order not delivered a few weeks ago and I STILL have yet to receive a refund! I contacted the store immediately and also filed a complaint online. I'm not asking for a lot here, just not to pay for stuff I didn't get! Will definitely not be ordering from this location ever again.
Atmosphere: 1
Food: 2
Service: 1
Aspyn Mannster
I ordered two types of wings and picked up my order, but one of the boxes contained bread bites instead of wings. After getting home, I called the store to report the error and was asked to return with the bread bites as proof. I was told my wings would be ready in eight minutes over the phone. When I returned about ten minutes later, I was told it would be an andditional eight minutes for the replacement wings, even though the mistake was on the original order. I requested a couple of sauces for the inconvenience, and my request was dismissed. While waiting, I overheard a staff member named Maria speaking loudly and using profanity about me (in Spanish thinking I could only understand English) to other employees in the back. I then requested a refund due to the disrespect, which was processed. Overall, the experience was unprofessional and poorly handled, and I do not plan to return. Also the overpriced wings were not even warm- boooooo. No bueno.
Atmosphere: 1
Food: 1
Service: 1
travis poole
Was in Vancouver today and was going to order pizza for lunch. They had a 10 dollar special any pizza 5 toppings or specialty. Figured ide get it at home since I didn't have time. Nope. Not valid here. And the coupon dang near broke the app when I tried to get it to work. Guess I'll line my order up for work earlier and go there. Odd that not that far away the deals are different? Must be the owners maximizing profits.
Ryan Hewlett
My wife and I used to order a lot from Domino’s out of convenience. It seems recently this location decided to implement at $20.00 minimum order for delivery. When using coupons or their rewards points, for the standard order we’ve done for years, we do not meet the minimum requirement. Either way, we won’t be spending anymore money here.
Jessica Renteria
Placed an order on 9/27 and not only did the pizza arrive really late it also came completely cold. Called and requested a refund, the next day I got a call back saying they would get it issued. I followed up today because I still hadn’t seen the refund and was told that the manager Mario had pushed it aside because he didn’t want to deal with it.. I never called angry or yelling like some people do, so I don’t understand the reason to dodge the problem I didn’t create.
Update** Not sure if it was my review or corp complaint but the manager finally got back to me - although I dislike the way this got handled. Mario got me taken care of! I picked up a pizza tonight and it was perfect!
Atmosphere: 3
Food: 4
Service: 2
Brandon Belletto
Rude delivery driver in the Chevy Cruze sorry I’m off to the side not even in the way when there is no parking spaces to wait for my food next time I’ll wait down the road or at little Caesars foods normally great
Atmosphere: 1
Food: 5
Service: 1
Geoff Young
Delivery was on time. Pizza was hot. Delivery girl was so nice! Just one problem, the pizza needed more toppings.
Food: 4
Service: 5
Brett Downes
Place an order before they opened to pick up as soon as they opened, weighed in for another store for curbside pickup, ended up waiting about 15 minutes after they open before my order was even ready, other than that everything tasted fine
Atmosphere: 4
Food: 5
Service: 4
Christopher Johnson
Order said completed, I opened the door and you guessed it, nothing there. So I look around real quick hoping the driver left it at a neighbor nearby but indeed he did not. I called the store and explained the situation in hopes the driver would realize his mistake only to be told, “let me talk to the manager” “uhhh the driver said he delivered it so there’s nothing we can do”. I went for a walk to find my order at the wrong apartment, the wrong building number entirely. Be careful if you select “leave at door” cause apparently they’ll just leave it at any door. Oh and the food is awful, do yourself a favor and order odd moe’s instead.
Food: 1
Service: 1
Adam Dang
please if you’re hungry do not order from this location. small chance you may not even get your food lol
Had issues placing an online order so I called the store and to my surprise and AI is on the line to take your order. Driver was quick the food was delivered warm and on time, but my order came to $27 (it being the night before Thanksgiving I was going to tip a lil bigger anyways ) I hand the driver 40 hoping for 13 I needed the 3 for in the morning and he would get the 10. He informs me he only has two dollars on him , hands me the pizzas and says have a good night. I was so dumbfounded at this I just said screw it and called the store. I told them that not only was my order not correct chicken was boneless when I ordered bone In and my half and half pizza was 3 slices one 5 of the other and the driver, I feel scammed me outta a tip. they read back to me exactly what I got which was not correct, said sorry have a good night and ended the call. One and only time I will order from this location ever
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Lava Cake
Retha Siegel
This was the worst pizza I have ever tried to eat. The crust was burnt and when it was delivered it was cold. I will never order anything from the Kiezer Domino's. It was horrible!!!
T.J. Janecke
I called to ask if I could change my order to pick up from delivery when I saw that delivery time was an hour. They said it was just coming out of the oven and the driver was taking it. 30 minutes later I still hadn't received my order so I cancelled. Just be honest!
Service: 1
Suzanne Altman
I had waited about a half hour to go to the store and when I did, for some reason I had 2 back to back orders but they were different. I only made 1order and they hadn't even started on either so they took one off and I had to wait another 25 mins for my order. But overall the staff were very helpful and upbeat and I like that.
I always know what to expect with this domino's! Pizza is always great. Love that everything is always piping hot and fresh. I'm never disappointed, and my order is always correct.
Food was ok, but I had a pizza from my order not delivered a few weeks ago and I STILL have yet to receive a refund! I contacted the store immediately and also filed a complaint online. I'm not asking for a lot here, just not to pay for stuff I didn't get! Will definitely not be ordering from this location ever again.
Atmosphere: 1
Food: 2
Service: 1
I ordered two types of wings and picked up my order, but one of the boxes contained bread bites instead of wings. After getting home, I called the store to report the error and was asked to return with the bread bites as proof. I was told my wings would be ready in eight minutes over the phone.
When I returned about ten minutes later, I was told it would be an andditional eight minutes for the replacement wings, even though the mistake was on the original order. I requested a couple of sauces for the inconvenience, and my request was dismissed.
While waiting, I overheard a staff member named Maria speaking loudly and using profanity about me (in Spanish thinking I could only understand English) to other employees in the back. I then requested a refund due to the disrespect, which was processed.
Overall, the experience was unprofessional and poorly handled, and I do not plan to return. Also the overpriced wings were not even warm- boooooo. No bueno.
Atmosphere: 1
Food: 1
Service: 1
Was in Vancouver today and was going to order pizza for lunch. They had a 10 dollar special any pizza 5 toppings or specialty. Figured ide get it at home since I didn't have time. Nope. Not valid here. And the coupon dang near broke the app when I tried to get it to work. Guess I'll line my order up for work earlier and go there. Odd that not that far away the deals are different? Must be the owners maximizing profits.
My wife and I used to order a lot from Domino’s out of convenience. It seems recently this location decided to implement at $20.00 minimum order for delivery. When using coupons or their rewards points, for the standard order we’ve done for years, we do not meet the minimum requirement. Either way, we won’t be spending anymore money here.
Placed an order on 9/27 and not only did the pizza arrive really late it also came completely cold.
Called and requested a refund, the next day I got a call back saying they would get it issued.
I followed up today because I still hadn’t seen the refund and was told that the manager Mario had pushed it aside because he didn’t want to deal with it..
I never called angry or yelling like some people do, so I don’t understand the reason to dodge the problem I didn’t create.
Update**
Not sure if it was my review or corp complaint but the manager finally got back to me - although I dislike the way this got handled. Mario got me taken care of! I picked up a pizza tonight and it was perfect!
Atmosphere: 3
Food: 4
Service: 2
Rude delivery driver in the Chevy Cruze sorry I’m off to the side not even in the way when there is no parking spaces to wait for my food next time I’ll wait down the road or at little Caesars foods normally great
Atmosphere: 1
Food: 5
Service: 1
Delivery was on time. Pizza was hot. Delivery girl was so nice! Just one problem, the pizza needed more toppings.
Food: 4
Service: 5
Place an order before they opened to pick up as soon as they opened, weighed in for another store for curbside pickup, ended up waiting about 15 minutes after they open before my order was even ready, other than that everything tasted fine
Atmosphere: 4
Food: 5
Service: 4
Order said completed, I opened the door and you guessed it, nothing there. So I look around real quick hoping the driver left it at a neighbor nearby but indeed he did not. I called the store and explained the situation in hopes the driver would realize his mistake only to be told, “let me talk to the manager” “uhhh the driver said he delivered it so there’s nothing we can do”. I went for a walk to find my order at the wrong apartment, the wrong building number entirely. Be careful if you select “leave at door” cause apparently they’ll just leave it at any door. Oh and the food is awful, do yourself a favor and order odd moe’s instead.
Food: 1
Service: 1
please if you’re hungry do not order from this location. small chance you may not even get your food lol
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
Restaurantji Recommends
Had issues placing an online order so I called the store and to my surprise and AI is on the line to take your order. Driver was quick the food was delivered warm and on time, but my order came to $27 (it being the night before Thanksgiving I was going to tip a lil bigger anyways ) I hand the driver 40 hoping for 13 I needed the 3 for in the morning and he would get the 10. He informs me he only has two dollars on him , hands me the pizzas and says have a good night. I was so dumbfounded at this I just said screw it and called the store. I told them that not only was my order not correct chicken was boneless when I ordered bone In and my half and half pizza was 3 slices one 5 of the other and the driver, I feel scammed me outta a tip. they read back to me exactly what I got which was not correct, said sorry have a good night and ended the call. One and only time I will order from this location ever
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Lava Cake
This was the worst pizza I have ever tried to eat. The crust was burnt and when it was delivered it was cold. I will never order anything from the Kiezer Domino's. It was horrible!!!
I called to ask if I could change my order to pick up from delivery when I saw that delivery time was an hour. They said it was just coming out of the oven and the driver was taking it. 30 minutes later I still hadn't received my order so I cancelled. Just be honest!
Service: 1
I had waited about a half hour to go to the store and when I did, for some reason I had 2 back to back orders but they were different. I only made 1order and they hadn't even started on either so they took one off and I had to wait another 25 mins for my order. But overall the staff were very helpful and upbeat and I like that.
Parking: About 5 parking spots
Kid-friendliness: What kind doesn't love pizza
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Deluxe Pizza, Chicken Wings, Lava Cake, Pepperoni Pizza
I always know what to expect with this domino's! Pizza is always great. Love that everything is always piping hot and fresh. I'm never disappointed, and my order is always correct.
Atmosphere: 5
Food: 5
Service: 5
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