Delish!!! Lots of meat and cheese. Tons of flavor!!! Free subs on the app frequently if you're a regular customer.
Atmosphere: 5
Food: 5
Service: 5
Sean McGlinn
I’m writing as a regular and loyal customer who typically enjoys visiting your stores. However, I had a disappointing experience at your Kaiser location that I feel needs to be brought to your attention.
When I arrived, I was not greeted or thanked at any point during the visit. The staff seemed disengaged, and the first sub I received had noticeably less meat than usual. After taking a bite, I politely asked for a different sub. While the staff complied, there was no apology, no acknowledgment of the issue, and no effort to make the situation right.
Additionally, I noticed that none of the team members were wearing name tags, which made it difficult to provide specific feedback about who was involved, and half of them were continuously coughing…
This level of service is far below what I’ve come to expect from Jersey Mike’s, and it’s frustrating to see such inconsistency between locations. I hope this feedback can help improve the customer experience at this store.
Thank you for taking the time to listen.
Atmosphere: 2
Food: 2
Service: 1
Jose mora
Ordered a chicken sub online and had it delivered through GubHub. My wife SPECIFICALLY mentioned cannot eat turkey due to being pregnant. Jersey Mikes in Keizer GAVE HER TURKEY and said request your refund through GrubHub. Not even an apology was given. Here’s the proof!
Bridget
Absolutely LOVE Jersey Mike's!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Kahuna Cheese Steak
Rachel P
Came here very hungry from our road trip & shopping. Stayed at a hotel 3 minutes away. The soda mix is the best! Friendly employees. We always order the regular sized sauteed steak, onion, and bell pepper sub, add mayo, mus, lettuce, and tomato. Was worth the wait! This location def knows how to caramelized the onions & meat perfectly. We all enjoyed our subs,thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Kahuna Cheese Steak
William Lohmann
The restaurant was clean, and empty. I wanted an old fashioned Italian sub sandwich. I got double meat and it was perfect amount of meat. I asked for Mike's way with the oils and spices. Mike is not a fan of onions apparently, I got a laughable piece of onion then piled high with about three handfuls of lettuce. It was a very good sub.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Regular Italian Sandwich
Navarro
Me and my gf came to dine in and they are always so fast and healthy gf used to be a subway girl now got her on jersey mikes. We love it the team is always super nice too :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club Supreme
Sam
I'm updating my review after coming back to this location since the initial poor experiences. I think they've solved the staffing issues and this location is back in shape! Good job Keizer Mike's!
Atmosphere: 4
Food: 4
Service: 4
Kenneth Curtis
My favorite sub place. Mike's juice and the crispy bacon take it to a whole new level. I'm actually a regular customer. Highly recommend it.
Ordered delivery and immediately called to add chipotle mayo extra onion the exact way day before it was so juicy and moist and my sub was so dry and Daniel said he made it his self I bit it twice it was like cardboard wasted 17 bucks! There is no chipotle mayo on this sandwich
Atmosphere: 1
Food: 1
Service: 1
Melanie O'Shea
It is understaffed. And most of the time the customer is not very good. The wait time is long.
V
Walked in for online order, got it smoothly. The sandwich itself was juicy and delicious.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Subs by the Bag, Bottled Water
Kimberly Aikman
Food a was great. Service would be a 5 star because of the team which looked understaffed at 11:26 pm 5/1/2024. The one who has awful Service was rude, short with me and very unpleasant, extremely unprofessional. She collected my payment turned to her co workers and said "I'm clocking out".She then left her team to sit down to eat. Did not welcome anyone in as did everyone else. She has someone joining her and started to talk about a new girl. She was a young, star tattoo on her neck. Kuddos to all other staff for their hardworking ethics. This other gal, is a let Down to this store
Atmosphere: 4
Food: 5
Service: 4
Benjamin Lambert
Ordered a chicken bacon ranch.. the guy didn't bother to ask what bread I wanted so they just went with white. I had to stop the girl half way through to ask if I have an option, cause I wanted the rosemary. Then she just added the ranch before I could say that I only wanted mustard and mayo, so she had to restart it again..THEN.. she just wrapped the thing up after making it without asking if I wanted additional veggies.. I would have liked to have pickles, banana peppers, salt pepper and vinegar, but she already bagged it up then she gave me attitude when saying, "well I can unwrap it and add those.."The few times I've gone to other locations I've been able to specify what condiments and veggies I prefer WHILE THE THING IS BEING MADE! I have never been told that I have to specify all this while ordering!Half my lunch break wasted, $15 spent just to NOT get what I want!Incompetent and rude staff!
Delish!!! Lots of meat and cheese. Tons of flavor!!! Free subs on the app frequently if you're a regular customer.
Atmosphere: 5
Food: 5
Service: 5
I’m writing as a regular and loyal customer who typically enjoys visiting your stores. However, I had a disappointing experience at your Kaiser location that I feel needs to be brought to your attention.
When I arrived, I was not greeted or thanked at any point during the visit. The staff seemed disengaged, and the first sub I received had noticeably less meat than usual. After taking a bite, I politely asked for a different sub. While the staff complied, there was no apology, no acknowledgment of the issue, and no effort to make the situation right.
Additionally, I noticed that none of the team members were wearing name tags, which made it difficult to provide specific feedback about who was involved, and half of them were continuously coughing…
This level of service is far below what I’ve come to expect from Jersey Mike’s, and it’s frustrating to see such inconsistency between locations. I hope this feedback can help improve the customer experience at this store.
Thank you for taking the time to listen.
Atmosphere: 2
Food: 2
Service: 1
Ordered a chicken sub online and had it delivered through GubHub. My wife SPECIFICALLY mentioned cannot eat turkey due to being pregnant. Jersey Mikes in Keizer GAVE HER TURKEY and said request your refund through GrubHub. Not even an apology was given. Here’s the proof!
Absolutely LOVE Jersey Mike's!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Kahuna Cheese Steak
Came here very hungry from our road trip & shopping. Stayed at a hotel 3 minutes away. The soda mix is the best!
Friendly employees. We always order the regular sized sauteed steak, onion, and bell pepper sub, add mayo, mus, lettuce, and tomato.
Was worth the wait! This location def knows how to caramelized the onions & meat perfectly. We all enjoyed our subs,thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Kahuna Cheese Steak
The restaurant was clean, and empty. I wanted an old fashioned Italian sub sandwich. I got double meat and it was perfect amount of meat. I asked for Mike's way with the oils and spices. Mike is not a fan of onions apparently, I got a laughable piece of onion then piled high with about three handfuls of lettuce. It was a very good sub.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Regular Italian Sandwich
Me and my gf came to dine in and they are always so fast and healthy gf used to be a subway girl now got her on jersey mikes. We love it the team is always super nice too :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club Supreme
I'm updating my review after coming back to this location since the initial poor experiences. I think they've solved the staffing issues and this location is back in shape! Good job Keizer Mike's!
Atmosphere: 4
Food: 4
Service: 4
My favorite sub place. Mike's juice and the crispy bacon take it to a whole new level. I'm actually a regular customer. Highly recommend it.
Atmosphere: 4
Food: 5
Service: 3
Great subs
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Ordered delivery and immediately called to add chipotle mayo extra onion the exact way day before it was so juicy and moist and my sub was so dry and Daniel said he made it his self I bit it twice it was like cardboard wasted 17 bucks! There is no chipotle mayo on this sandwich
Atmosphere: 1
Food: 1
Service: 1
It is understaffed. And most of the time the customer is not very good. The wait time is long.
Walked in for online order, got it smoothly. The sandwich itself was juicy and delicious.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Subs by the Bag, Bottled Water
Food a was great. Service would be a 5 star because of the team which looked understaffed at 11:26 pm 5/1/2024. The one who has awful Service was rude, short with me and very unpleasant, extremely unprofessional. She collected my payment turned to her co workers and said "I'm clocking out".She then left her team to sit down to eat. Did not welcome anyone in as did everyone else. She has someone joining her and started to talk about a new girl. She was a young, star tattoo on her neck. Kuddos to all other staff for their hardworking ethics. This other gal, is a let Down to this store
Atmosphere: 4
Food: 5
Service: 4
Ordered a chicken bacon ranch.. the guy didn't bother to ask what bread I wanted so they just went with white. I had to stop the girl half way through to ask if I have an option, cause I wanted the rosemary. Then she just added the ranch before I could say that I only wanted mustard and mayo, so she had to restart it again..THEN.. she just wrapped the thing up after making it without asking if I wanted additional veggies.. I would have liked to have pickles, banana peppers, salt pepper and vinegar, but she already bagged it up then she gave me attitude when saying, "well I can unwrap it and add those.."The few times I've gone to other locations I've been able to specify what condiments and veggies I prefer WHILE THE THING IS BEING MADE! I have never been told that I have to specify all this while ordering!Half my lunch break wasted, $15 spent just to NOT get what I want!Incompetent and rude staff!
Atmosphere: 1
Food: 1
Service: 1
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