Never have I had a Starbucks refuse a PuppaChino for a dog, especially one that was crossing the rainbow bridge that very day. Thank God for Dutch Bros who gave my dog not 1, but 2 pup cups.Will not be back
Service: 1
michelle hampton
I ordered Uber since I’m sick. I always go to this location as it’s my favorite and always have a good experience. I was disappointed to see that before I took a sip out of my coffee that both were very low. I paid for Vente coffees and it looks like a grande was poured into the venti cups instead.
Atmosphere: 5
Food: 1
Service: 5
les
i usually go to this starbucks before i go to work in the morning. i usually never have any problems - and the food and drinks are always made correctly. but today i had a very bad experience with kailee who was running the drive thru. i placed my order through the app which said it would be ready at 6:30 i went into the drive thru a couple mins past 6:30, and when i got to the speaker Kailee asked me what i would like to get started, i let her know i was here to pick up an order, in which she said “ummm.. usually our pickup orders take like… 10 minutes to make… so you will have to wait” her tone was very rude, she didn’t tell me to pull forward or anything.i have no problems with waiting - i just don’t understand why she would word it like that. i’ve worked in drive thrus before and a good way to address this would be to say “we are still working for it but we will see you at the window” or “it’s taking a little longer than expected, if you could pull up to the window it might be a short wait”very disappointed in Kailees customer service skills, especially after being a customer to this starbucks for so long :/
Atmosphere: 1
Food: 4
Service: 1
Luke Leblanc
Most of the time I have a good experience at this store but I asked the barista very nicely named “Tot” if I could please get my drink remade and she snatched it out of my hand with a poor attitude. This isn’t the first time this particular partner has been rude to us. Natalie the store manager is really great though along with some other baristas so I continue to come back.
Atmosphere: 2
Food: 5
Service: 1
Gabriela Ceja
My drink was good was had more Ice than
Atmosphere: 4
Food: 3
Service: 4
Calvin Bloom
Staff are amazing ??? food is ready fast and when they get to know your name they great you by it every timeWheelchair accessibility: Double doors easy opening
This is the best Starbucks in the local area! Their staff is awesome, and the manager is the best!
Atmosphere: 5
Food: 5
Service: 5
Becca D
The staff were friendly, the store appeared clean, I got my drink quickly. What more can I ask for?I got a dragon drink (dragonfruit refresher) and my partner got iced tea. Both were great.
Atmosphere: 5
Food: 5
Service: 5
Tami A
The lady at the drive thru was absolutely wonderful. Super sweet and nice. Something these days that are nice and also rare to see. I enjoy Starbucks.I was given different prices on the same drink from this location than Salem. Odd
Just not coffee, but friends and family. You feel like you're conversations are truly blessed while enjoying the drink and foid.
Atmosphere: 5
Food: 5
Service: 5
T “Dimples” A
The lady at the drive thru was absolutely wonderful. Super sweet and nice. Something these days that are nice and also rare to see. I enjoy Starbucks.I was given different prices on the same drink from this location than Salem. Odd
Nicole Grezik
I love the Starbucks on river road! We have lived in keizer 8 years now and have come to know and love the people at this location. Smash, Dane and Jess (no longer there) have been amazing since day 1! They know our drink and the chaos my two kids make almost daily when we are ordering, changing their drink and what food they want. They are never pushy or in hurry with us and our kids. We love this location and the people ❤️
Atmosphere: 4
Food: 4
Service: 4
Linda Sue
My #1 purchase my only purchase is "Pineapple Passion fruit Lemonade Refresher.
Atmosphere: 5
Service: 5
Destiny Johnson
The baristas here really are the best in all of Salem/Keizer. I know for a fact that they make sure your drinks are made to perfection and to Starbucks standard! The manager is great too. 10/10 store
Never have I had a Starbucks refuse a PuppaChino for a dog, especially one that was crossing the rainbow bridge that very day. Thank God for Dutch Bros who gave my dog not 1, but 2 pup cups.Will not be back
Service: 1
I ordered Uber since I’m sick. I always go to this location as it’s my favorite and always have a good experience. I was disappointed to see that before I took a sip out of my coffee that both were very low. I paid for Vente coffees and it looks like a grande was poured into the venti cups instead.
Atmosphere: 5
Food: 1
Service: 5
i usually go to this starbucks before i go to work in the morning. i usually never have any problems - and the food and drinks are always made correctly. but today i had a very bad experience with kailee who was running the drive thru. i placed my order through the app which said it would be ready at 6:30 i went into the drive thru a couple mins past 6:30, and when i got to the speaker Kailee asked me what i would like to get started, i let her know i was here to pick up an order, in which she said “ummm.. usually our pickup orders take like… 10 minutes to make… so you will have to wait” her tone was very rude, she didn’t tell me to pull forward or anything.i have no problems with waiting - i just don’t understand why she would word it like that. i’ve worked in drive thrus before and a good way to address this would be to say “we are still working for it but we will see you at the window” or “it’s taking a little longer than expected, if you could pull up to the window it might be a short wait”very disappointed in Kailees customer service skills, especially after being a customer to this starbucks for so long :/
Atmosphere: 1
Food: 4
Service: 1
Most of the time I have a good experience at this store but I asked the barista very nicely named “Tot” if I could please get my drink remade and she snatched it out of my hand with a poor attitude. This isn’t the first time this particular partner has been rude to us. Natalie the store manager is really great though along with some other baristas so I continue to come back.
Atmosphere: 2
Food: 5
Service: 1
My drink was good was had more Ice than
Atmosphere: 4
Food: 3
Service: 4
Staff are amazing ??? food is ready fast and when they get to know your name they great you by it every timeWheelchair accessibility: Double doors easy opening
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mocha Cookie Crumble Frappuccino
Always a pleasure there. They are great!
Atmosphere: 5
Food: 5
Service: 5
This is the best Starbucks in the local area! Their staff is awesome, and the manager is the best!
Atmosphere: 5
Food: 5
Service: 5
The staff were friendly, the store appeared clean, I got my drink quickly. What more can I ask for?I got a dragon drink (dragonfruit refresher) and my partner got iced tea. Both were great.
Atmosphere: 5
Food: 5
Service: 5
The lady at the drive thru was absolutely wonderful. Super sweet and nice. Something these days that are nice and also rare to see. I enjoy Starbucks.I was given different prices on the same drink from this location than Salem. Odd
Service: 5
Recommended dishes: Mocha Cookie Crumble Frappuccino
Restaurantji Recommends
Just not coffee, but friends and family. You feel like you're conversations are truly blessed while enjoying the drink and foid.
Atmosphere: 5
Food: 5
Service: 5
The lady at the drive thru was absolutely wonderful. Super sweet and nice. Something these days that are nice and also rare to see. I enjoy Starbucks.I was given different prices on the same drink from this location than Salem. Odd
I love the Starbucks on river road! We have lived in keizer 8 years now and have come to know and love the people at this location. Smash, Dane and Jess (no longer there) have been amazing since day 1! They know our drink and the chaos my two kids make almost daily when we are ordering, changing their drink and what food they want. They are never pushy or in hurry with us and our kids. We love this location and the people ❤️
Atmosphere: 4
Food: 4
Service: 4
My #1 purchase my only purchase is "Pineapple Passion fruit Lemonade Refresher.
Atmosphere: 5
Service: 5
The baristas here really are the best in all of Salem/Keizer. I know for a fact that they make sure your drinks are made to perfection and to Starbucks standard! The manager is great too. 10/10 store
Atmosphere: 5
Food: 5
Service: 5