The employee Jenny is very friendly and fast, on other occasions that I had bought in this store they had never taken care of me as well as Jenny did, I wish they had more employees like her and also all the fresh and clean food
Atmosphere: 5
Food: 5
Service: 5
Francisco Alcala
The store manager is very friendly in addition to being aware of what I like the most, she is very quick to prepare the sandwiches
Atmosphere: 5
Food: 5
Service: 5
Brenda Rivera
This is the closest to my job so I go there often and honestly 4/5 times they mess up my drive through order. I know they are busy but still disappointing.
Food: 3
Service: 3
Christopher Phillips
This experience happened on 10/07/24 @ 1:30 pm
The young gentlemen that was working was very polite and courteous, well hygenically clean and was dressed professionally,he greeted us and told us he was doing a online order and would get with us ASAP, he takes pride his job and throughout the order he very polite and respectful, it was nice seeing this because we have been here before as well as other subways and have had a less desirable experience, me and my wife will definitely be coming back.
Atmosphere: 5
Food: 5
Service: 5
Paty Rodarte
I only came to this subway because I heard that the manager of where I regularly went moved here. When I arrived I saw the store was clean and very tidy. She was working, she seemed very respectful, tolerating disrespectful people, but in the end she served them as excellent as always. Good service. I liked my sandwich.
Atmosphere: 5
Food: 5
Service: 5
Flip Jokes
I came back to this subway after a long time because I heard they already had the product. I went in to check it out and I will actually go back. The store is very clean and they have soft drinks.
Atmosphere: 5
Food: 5
Service: 5
Jarleth Brown
Excellent, the subway has improved a lot, they already have the product, it is cleaner than ever, even the bathrooms, good workers and fast service in the drive-thru.
Atmosphere: 5
Food: 5
Service: 5
Adam Hunter
Saddest subway ever they’re out of food out of cash and out of workers the customer in front couldn’t get correct change back I couldn’t get mayo or mustard ( they were out) and the guy behind me couldn’t even get a wrap because they were out of wraps and out of steak how this place is still open is mind boggling
Atmosphere: 1
Food: 2
Service: 2
Cathy mclain
Went in to get a pretzel. Out of those tried to order a sandwich. Out of roast beef. Floor had spilled drink on it. Bathroom was filthy an no paper towels. Awful place. I’ll never go back
Atmosphere: 1
Food: 1
Service: 1
Marisa Arellano
Do not recommend. Sat in the drive thru for over 30 minutes, I couldn’t even get out because there was a car in front of me and behind me. Once It was my turn to order the employee kept saying she’ll be right with me. After I asked her how much longer it was going to be because I had been waiting for over 30 minutes that’s when she started taking my order. Horrible service.
Waited 10 min in the drive through lane after I was asked to hold a moment. Drove up to the window and was then told that it could be a microphone issue.. then waited an additional 15 min for sandwiches to be ready.
Atmosphere: 1
Food: 4
Service: 2
Astrea Petrova
TL;DR don't go especially with mobile orders Fool me once, shame on you; fool me twice, shame on me. There's never going to be a third time. Management is either non-existent or needs to be fired. (1st time) There were no customers and we waited 20 minutes outside watching as 5 employees did nothing but talk and mess around instead of starting our mobile order. When we went inside they still took 10 minutes to fulfill our order. They also historically get things wrong constantly. They also hide the ingredients unlike other stores so you cant see them. (2nd and worst time) My husband and I made the unfortunate mistake of ordering online at this location again. It seems whatever trash manager runs this place made the "executive" decision to handle online orders after walk ins no matter what. And by that I mean we showed up, they acknowledged they had/saw our order and knew we were there waiting and already paid. Instead of serving us 45 minutes went by with an infinite walk in line of people who hadn't paid yet and got there almost an hour after us yet they were STILL being served first. 45 minutes..... so we got in line and 7 minutes later they asked us what we wanted and we obviously requested a refund. They rudely pointed out their made up "policy" of serving no pay-walk ins over paid/ordered/present mobile orders to which I obviously called out the unintelligent nature of. I genuinely believe with the way the line was going I could have been there HOURS waiting for the food I already paid for and ordered just because the employees are incapable of using common sense and courtesy.
Atmosphere: 1
Food: 3
Service: 1
Dayanne Gutierrez
Not a good drive thru
Atmosphere: 3
Food: 4
Service: 2
Apathina
TL;DR don't go especially with mobile orders Fool me once, shame on you; fool me twice, shame on me. There's never going to be a third time. Management is either non-existent or needs to be fired. (1st time) There were no customers and we waited 20 minutes outside watching as 5 employees did nothing but talk and mess around instead of starting our mobile order. When we went inside they still took 10 minutes to fulfill our order. They also historically get things wrong constantly. They also hide the ingredients unlike other stores so you cant see them. (2nd and worst time) My husband and I made the unfortunate mistake of ordering online at this location again. It seems whatever trash manager runs this place made the "executive" decision to handle online orders after walk ins no matter what. And by that I mean we showed up, they acknowledged they had/saw our order and knew we were there waiting and already paid. Instead of serving us 45 minutes went by with an infinite walk in line of people who hadn't paid yet and got there almost an hour after us yet they were STILL being served first. 45 minutes..... so we got in line and 7 minutes later they asked us what we wanted and we obviously requested a refund. They rudely pointed out their made up "policy" of serving no pay-walk ins over paid/ordered/present mobile orders to which I obviously called out the unintelligent nature of. I genuinely believe with the way the line was going I could have been there HOURS waiting for the food I already paid for and ordered just because the employees are incapable of using common sense and courtesy.
Atmosphere: 1
Food: 3
Service: 1
GLORIA Linda A.
Good service.. young people friendly and fast for service
The employee Jenny is very friendly and fast, on other occasions that I had bought in this store they had never taken care of me as well as Jenny did, I wish they had more employees like her and also all the fresh and clean food
Atmosphere: 5
Food: 5
Service: 5
The store manager is very friendly in addition to being aware of what I like the most, she is very quick to prepare the sandwiches
Atmosphere: 5
Food: 5
Service: 5
This is the closest to my job so I go there often and honestly 4/5 times they mess up my drive through order. I know they are busy but still disappointing.
Food: 3
Service: 3
This experience happened on 10/07/24 @ 1:30 pm
The young gentlemen that was working was very polite and courteous, well hygenically clean and was dressed professionally,he greeted us and told us he was doing a online order and would get with us ASAP, he takes pride his job and throughout the order he very polite and respectful, it was nice seeing this because we have been here before as well as other subways and have had a less desirable experience, me and my wife will definitely be coming back.
Atmosphere: 5
Food: 5
Service: 5
I only came to this subway because I heard that the manager of where I regularly went moved here. When I arrived I saw the store was clean and very tidy. She was working, she seemed very respectful, tolerating disrespectful people, but in the end she served them as excellent as always. Good service. I liked my sandwich.
Atmosphere: 5
Food: 5
Service: 5
I came back to this subway after a long time because I heard they already had the product. I went in to check it out and I will actually go back. The store is very clean and they have soft drinks.
Atmosphere: 5
Food: 5
Service: 5
Excellent, the subway has improved a lot, they already have the product, it is cleaner than ever, even the bathrooms, good workers and fast service in the drive-thru.
Atmosphere: 5
Food: 5
Service: 5
Saddest subway ever they’re out of food out of cash and out of workers the customer in front couldn’t get correct change back I couldn’t get mayo or mustard ( they were out) and the guy behind me couldn’t even get a wrap because they were out of wraps and out of steak how this place is still open is mind boggling
Atmosphere: 1
Food: 2
Service: 2
Went in to get a pretzel. Out of those tried to order a sandwich. Out of roast beef. Floor had spilled drink on it. Bathroom was filthy an no paper towels. Awful place. I’ll never go back
Atmosphere: 1
Food: 1
Service: 1
Do not recommend. Sat in the drive thru for over 30 minutes, I couldn’t even get out because there was a car in front of me and behind me. Once It was my turn to order the employee kept saying she’ll be right with me. After I asked her how much longer it was going to be because I had been waiting for over 30 minutes that’s when she started taking my order. Horrible service.
Service: 1
Restaurantji Recommends
Waited 10 min in the drive through lane after I was asked to hold a moment. Drove up to the window and was then told that it could be a microphone issue.. then waited an additional 15 min for sandwiches to be ready.
Atmosphere: 1
Food: 4
Service: 2
TL;DR don't go especially with mobile orders
Fool me once, shame on you; fool me twice, shame on me. There's never going to be a third time.
Management is either non-existent or needs to be fired.
(1st time)
There were no customers and we waited 20 minutes outside watching as 5 employees did nothing but talk and mess around instead of starting our mobile order. When we went inside they still took 10 minutes to fulfill our order. They also historically get things wrong constantly. They also hide the ingredients unlike other stores so you cant see them.
(2nd and worst time)
My husband and I made the unfortunate mistake of ordering online at this location again. It seems whatever trash manager runs this place made the "executive" decision to handle online orders after walk ins no matter what. And by that I mean we showed up, they acknowledged they had/saw our order and knew we were there waiting and already paid. Instead of serving us 45 minutes went by with an infinite walk in line of people who hadn't paid yet and got there almost an hour after us yet they were STILL being served first. 45 minutes..... so we got in line and 7 minutes later they asked us what we wanted and we obviously requested a refund. They rudely pointed out their made up "policy" of serving no pay-walk ins over paid/ordered/present mobile orders to which I obviously called out the unintelligent nature of. I genuinely believe with the way the line was going I could have been there HOURS waiting for the food I already paid for and ordered just because the employees are incapable of using common sense and courtesy.
Atmosphere: 1
Food: 3
Service: 1
Not a good drive thru
Atmosphere: 3
Food: 4
Service: 2
TL;DR don't go especially with mobile orders
Fool me once, shame on you; fool me twice, shame on me. There's never going to be a third time.
Management is either non-existent or needs to be fired.
(1st time)
There were no customers and we waited 20 minutes outside watching as 5 employees did nothing but talk and mess around instead of starting our mobile order. When we went inside they still took 10 minutes to fulfill our order. They also historically get things wrong constantly. They also hide the ingredients unlike other stores so you cant see them.
(2nd and worst time)
My husband and I made the unfortunate mistake of ordering online at this location again. It seems whatever trash manager runs this place made the "executive" decision to handle online orders after walk ins no matter what. And by that I mean we showed up, they acknowledged they had/saw our order and knew we were there waiting and already paid. Instead of serving us 45 minutes went by with an infinite walk in line of people who hadn't paid yet and got there almost an hour after us yet they were STILL being served first. 45 minutes..... so we got in line and 7 minutes later they asked us what we wanted and we obviously requested a refund. They rudely pointed out their made up "policy" of serving no pay-walk ins over paid/ordered/present mobile orders to which I obviously called out the unintelligent nature of. I genuinely believe with the way the line was going I could have been there HOURS waiting for the food I already paid for and ordered just because the employees are incapable of using common sense and courtesy.
Atmosphere: 1
Food: 3
Service: 1
Good service.. young people friendly and fast for service
Atmosphere: 5
Food: 5
Service: 5
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