This was the worse experience I booked a hotel room with a 3rd party online booking company and they charged my debit card and when I went inside the hotel office the old lady said I was not allowed to smoke in my room I said no problem I will smoke in my car and she said that isn’t allowed and I said that’s bullshit and then she said she would not let me have a room there because I said a bad word. She called the cops on me and I didn’t get back my $117 that I already paid online Warning !!!!don’t stay here if you want to have a smoke in your car .!!!
Cecilia Tapia
I would give it a 0 but they don't have that option. I'm not just upset because they overcharged me. They are going to scam you!!!! Deposits and surprise charges. Do give them your bank or card information. I reserved the room through Priceline. Then when I checked in the Red Lion charged my card twice that amount in deposits. They told me I would receive my deposit and then told Priceline I ruined 8 towels. There weren't 8 towels in the room. I checked into. Queen for 2 people and they gave me 2 towels. They must have gotten upset that I requested a couple more towels. If you're thinking about staying here. My advice is to keep driving because the Red Lion in La Pine is scamming people out of a lot of money.
travis rhyne
It's not very nice especially for the price. You can hear the train all day and night. Tiny toilets and you have to hold the handle down for it to flush. I'm disabled and had to pay extra for a ground floor. The desk worker came to my room after check in wanting to write my credit card info down on a piece of paper. Said it was for the security deposit for my 2nd night. I think the bbb should look into this place. Watch out for fire ants also.
Swaggy
An absolute disaster of a location. I woke up to a vagrant going through the fridge in my room. When I let the front desk know about the situation they told me it's a quote "normal" thing; and that they've had a few squatters and burglaries in recent times but that it's not a big deal. They even said the staff sometimes leave food in the rooms for them. They offered to take $20 off my already ridiculous $300 room cost for a single bed. This was the only available option and I will never be coming here again!
Safety: Horrible
Service: 1
Susie L
This MOTEL is very expensive for very little. Room access from parking lot, NOISY with traffic and vehicles in the parking lot, hard to sleep. No place to sit for your continental breakfast which is a very slim selection of cereals across from the registration desk.
Service: 2
Ann Nicholas
Google maps said the price was $140. When I went to check in the price was all of a sudden $200 with an AARP card. This hotel was a rip-off there were hardly any other bookings in the hotel and now I know why when they bait and switch. Also the day before the lady told me that the price was $250 I don't care you see the pictures those rooms are not even worth $70.
Service: 2
Jacob F
Stopped here for an out of town job for work and found multiple bed bugs in my room. There were at least 3 that I found. 2 were alive and 1 was dead. Bed bugs can be pretty hard to find and I almost missed them. They were on the wood frame below the box spring and mattress. Attached to this review are 2 photos I took in the room of the bed bugs that were alive. On top of it, the person at the front desk claimed my coworker and I damaged property while we were searching for bed bugs. We were careful the entire time and respected the property like it was our own. Wish I would’ve gotten photos to prove we didn’t do any damage to anything. Never have had any issues like this with any hotel that I’ve stayed at. Stay away.
Service: 1
Nicolas
We stopped here hoping to get a handicap room on the lower level. They do not have rooms for the disabled. They had a worker using the handicap parking spot. Due to fires in the area most hotels were full. I found the red lion online offering rooms for $135 for signal beds and $209 for double beds. After arriving the clerk charged $279 for the single room and $307 for the double bed room. After talking to other guests in the hotel. We realized they were upping the price to take advantage of the victims displaced by the fires. This makes me sick. How can people take advantage of people during a disaster? I will never stay at this location ever again and they should be arrested for price gouging and taking advantage of fire victims.
Service: 1
Audrey Wright
The most expensive and worse room my husband and I ever stayed at. We got here at 11:00pm needing just a one night stay while passing through. The room was the most money we have ever spent for a one night stay ($200.00). When we got to the room it was really small. I took a shower right away. The shower and shower curtain was really dirty and not clean. They put the cheapest toilet paper in the bathroom. After my shower walking on the floor was disgusting (crusty carpet). When we went to go to sleep I pulled back the sheets and there was hair and stains all in the sheets. The bed was the hardest bed I have ever slept on. Not to mention I'm 25 weeks pregnant and the bed hurt my hips all night. At check out my husband told the front desk all of the problems. The only thing they said was oh we can give you a discount the next time you pass through. When we decline that offer she got really defensive saying well you should have told me last night. Lady it was 11:00pm the room should have been properly taken care off before someone is going to stay in it. Please save your money and go somewhere else. It's not worth staying here!
Service: 1
JoAnn Donges
Be very careful when you come in late. The woman at the counter was very deceiving. The rate on the internet 157.00 which was good for one night traveling in late. However she handed me a receipt that was 237.00. So wrong on every level I stood there in disbelief and questioned it. Unfortunately we didn’t have know where to go so in my anger I walked out. The next day I tried to speak to her again. She was not willing to lower the rate to the posted rate. The breakfast was sub par
Looking at the reviews for this place, I was a little bit weary, but when coming in and booking a hotel room it turned out really nice. The inside of the hotel room had wooden floors and a new bathroom, as well as a mini fridge and microwave and a pretty nice TV as well. I can definitely say we had a really good stay.I’m honestly pretty impressed it’s was nice to be able to have my small dog stay with me as well their pet room are amazing!
Service: 5
michael mookini
Pricey.. but need to sleep
Service: 1
Jacqueie Kordich
So, I saw reviews of 2 stars and was not happy about staying there. When I got to the room, it was small with only a full-size bed. But the carpet looked new. The bathroom was all new; there were dispensers of body wash, shampoo, and conditioner. Fridge and microwave and large screen TV. The bed was quite comfy. I was pleasantly surprised. The floor squeaked a bit, and the train went roaring past about 1am. Otherwise, quiet and clean. The gentleman at the front desk was a colorful character!
Rooms: Smallish but clean.
Service: 5
Mike
My wife and I stayed last night. We will never stay again! $267 for a room. It was only a full size mattress. I know they will answer with they have comparable rates and that was a hotel queen. Both are wrong. 3 miles down the road is a best Western. $130 a night. A true queen bed. I have stayed in many hotels I know what a queen bed is. Charged for our dog. Which thats their choice. But what put me over the edge was this morning looking at my bank account they charged $100 separate of the $267! The $100 is going back in my account but the whole point is they did it without my knowledge or consent!!! To wrap it up... I will never stay there again!! The sign might say Redlion inn & suites but I've stayed in alot nicer Motel 6 hotels!!
Service: 2
Michael Tuel
Don't waist your time with these unfriendly people and rooms without creamer or sugar for coffee and very unfriendly to customers with dogs. I have always had great stays at other Red Lion locations but do yourself a favor and pick a better option.
This was the worse experience I booked a hotel room with a 3rd party online booking company and they charged my debit card and when I went inside the hotel office the old lady said I was not allowed to smoke in my room I said no problem I will smoke in my car and she said that isn’t allowed and I said that’s bullshit and then she said she would not let me have a room there because I said a bad word. She called the cops on me and I didn’t get back my $117 that I already paid online Warning !!!!don’t stay here if you want to have a smoke in your car .!!!
I would give it a 0 but they don't have that option. I'm not just upset because they overcharged me. They are going to scam you!!!! Deposits and surprise charges. Do give them your bank or card information. I reserved the room through Priceline. Then when I checked in the Red Lion charged my card twice that amount in deposits. They told me I would receive my deposit and then told Priceline I ruined 8 towels. There weren't 8 towels in the room. I checked into. Queen for 2 people and they gave me 2 towels. They must have gotten upset that I requested a couple more towels. If you're thinking about staying here. My advice is to keep driving because the Red Lion in La Pine is scamming people out of a lot of money.
It's not very nice especially for the price. You can hear the train all day and night. Tiny toilets and you have to hold the handle down for it to flush. I'm disabled and had to pay extra for a ground floor. The desk worker came to my room after check in wanting to write my credit card info down on a piece of paper. Said it was for the security deposit for my 2nd night. I think the bbb should look into this place. Watch out for fire ants also.
An absolute disaster of a location. I woke up to a vagrant going through the fridge in my room. When I let the front desk know about the situation they told me it's a quote "normal" thing; and that they've had a few squatters and burglaries in recent times but that it's not a big deal. They even said the staff sometimes leave food in the rooms for them. They offered to take $20 off my already ridiculous $300 room cost for a single bed. This was the only available option and I will never be coming here again!
Safety: Horrible
Service: 1
This MOTEL is very expensive for very little. Room access from parking lot, NOISY with traffic and vehicles in the parking lot, hard to sleep. No place to sit for your continental breakfast which is a very slim selection of cereals across from the registration desk.
Service: 2
Google maps said the price was $140. When I went to check in the price was all of a sudden $200 with an AARP card. This hotel was a rip-off there were hardly any other bookings in the hotel and now I know why when they bait and switch. Also the day before the lady told me that the price was $250 I don't care you see the pictures those rooms are not even worth $70.
Service: 2
Stopped here for an out of town job for work and found multiple bed bugs in my room. There were at least 3 that I found. 2 were alive and 1 was dead. Bed bugs can be pretty hard to find and I almost missed them. They were on the wood frame below the box spring and mattress. Attached to this review are 2 photos I took in the room of the bed bugs that were alive. On top of it, the person at the front desk claimed my coworker and I damaged property while we were searching for bed bugs. We were careful the entire time and respected the property like it was our own. Wish I would’ve gotten photos to prove we didn’t do any damage to anything. Never have had any issues like this with any hotel that I’ve stayed at. Stay away.
Service: 1
We stopped here hoping to get a handicap room on the lower level. They do not have rooms for the disabled. They had a worker using the handicap parking spot. Due to fires in the area most hotels were full. I found the red lion online offering rooms for $135 for signal beds and $209 for double beds. After arriving the clerk charged $279 for the single room and $307 for the double bed room. After talking to other guests in the hotel. We realized they were upping the price to take advantage of the victims displaced by the fires. This makes me sick. How can people take advantage of people during a disaster? I will never stay at this location ever again and they should be arrested for price gouging and taking advantage of fire victims.
Service: 1
The most expensive and worse room my husband and I ever stayed at. We got here at 11:00pm needing just a one night stay while passing through. The room was the most money we have ever spent for a one night stay ($200.00). When we got to the room it was really small. I took a shower right away. The shower and shower curtain was really dirty and not clean. They put the cheapest toilet paper in the bathroom. After my shower walking on the floor was disgusting (crusty carpet). When we went to go to sleep I pulled back the sheets and there was hair and stains all in the sheets. The bed was the hardest bed I have ever slept on. Not to mention I'm 25 weeks pregnant and the bed hurt my hips all night. At check out my husband told the front desk all of the problems. The only thing they said was oh we can give you a discount the next time you pass through. When we decline that offer she got really defensive saying well you should have told me last night. Lady it was 11:00pm the room should have been properly taken care off before someone is going to stay in it. Please save your money and go somewhere else. It's not worth staying here!
Service: 1
Be very careful when you come in late. The woman at the counter was very deceiving. The rate on the internet 157.00 which was good for one night traveling in late. However she handed me a receipt that was 237.00. So wrong on every level I stood there in disbelief and questioned it. Unfortunately we didn’t have know where to go so in my anger I walked out. The next day I tried to speak to her again. She was not willing to lower the rate to the posted rate. The breakfast was sub par
Service: 1
Restaurantji Recommends
Looking at the reviews for this place, I was a little bit weary, but when coming in and booking a hotel room it turned out really nice. The inside of the hotel room had wooden floors and a new bathroom, as well as a mini fridge and microwave and a pretty nice TV as well. I can definitely say we had a really good stay.I’m honestly pretty impressed it’s was nice to be able to have my small dog stay with me as well their pet room are amazing!
Service: 5
Pricey.. but need to sleep
Service: 1
So, I saw reviews of 2 stars and was not happy about staying there. When I got to the room, it was small with only a full-size bed. But the carpet looked new. The bathroom was all new; there were dispensers of body wash, shampoo, and conditioner. Fridge and microwave and large screen TV. The bed was quite comfy. I was pleasantly surprised. The floor squeaked a bit, and the train went roaring past about 1am. Otherwise, quiet and clean. The gentleman at the front desk was a colorful character!
Rooms: Smallish but clean.
Service: 5
My wife and I stayed last night. We will never stay again! $267 for a room. It was only a full size mattress. I know they will answer with they have comparable rates and that was a hotel queen. Both are wrong. 3 miles down the road is a best Western. $130 a night. A true queen bed. I have stayed in many hotels I know what a queen bed is. Charged for our dog. Which thats their choice. But what put me over the edge was this morning looking at my bank account they charged $100 separate of the $267! The $100 is going back in my account but the whole point is they did it without my knowledge or consent!!! To wrap it up... I will never stay there again!! The sign might say Redlion inn & suites but I've stayed in alot nicer Motel 6 hotels!!
Service: 2
Don't waist your time with these unfriendly people and rooms without creamer or sugar for coffee and very unfriendly to customers with dogs. I have always had great stays at other Red Lion locations but do yourself a favor and pick a better option.
Service: 1
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