Today 22th Nov I went here for food at 9:30 pm. The girl at register said our system is not working I can’t take your order but i know they all were in hurry to go home. I am truck driver. I was hungry. That’s bullshit bro. Not good
Service: 1
Miranda C
They don't take arby coupons
Atmosphere: 4
Food: 4
Service: 3
Andrew Flood
The employee had a male behind the counter, said male saw us waiting in line and didn't say anything to the Employee working and they both disappeared into the walk in for over 7 minutes, total we were there for over 15 minutes. The employee Daesha (at least that's what the receipt said her name was) had an attitude like we were an inconvenience for ordering food. They seem to have issues with people ordering there so take your business elsewhere.
Atmosphere: 1
Food: 2
Service: 1
Nicki Nault
For fast food, these employees were all happy and a pleasure see! Thank you
Atmosphere: 5
Food: 5
Service: 5
dave stevens
As specific as it gets, and if corporate would take interest in the reviews I believe starting with manager and working on down to the last person standing… Fire them all… 10/7/24 @ 16:20… went into the lobby.. first impression… two customers in lobby.. hmmm.. Walked up to counter to place the order and saw the young kid standing at the fryer another at grill.. the kid at fryer takes a step forward out of view and ignores me standing there after he noticed… leaning against the grill Chet chatting away with his buddy working the grill… I get it that the manager can only hire irresponsible individuals.. but this is lame.. just lame.. I would finish the rest of the review but I didn’t get service so now I know I won’t plan on eating here or trying to get the urge to come back.. they had there chance and obviously the manager is just as lame as the crew he hires.. dope smoking non ethical kids that even the manager can be held for his actions… and from the looks of it and to hear what Loves employees have to say I would think something is about to get serious and either hire some that can do the job, or shut the doors and take the loss meanwhile Loves can bring in MC Donald’s or Wendy’s .. prefer Wendy’s over anything else AND DONT EVEN TRY TO WRITE BACK AND SAY SHARE MORE INFO… think their is enough reviews to see the BS that is going on
Atmosphere: 1
Service: 1
Tom Lloyd
They have no idea what customer service is. The manager I think especially
Atmosphere: 4
Food: 4
Service: 1
Chuck King
The food was cold 🥶 and old patio pattys seeing how I had to wate for it the food should have ben hot. Just so you 👎 thay suck don't waste your time stopping.
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Meat Mountain
Jody Hayes
Stopped in at Arby’s in Madras to get some roast beef sandwich’s.First drive up was closed then I went in they were out of roastbeef out of hamburgers out of wraps wow but they had chicken.No thanks asked how long before roast beef is ready they replied no idea.The lady at cash register taking orders was very very rude.I went did my shopping called after 2 hours the one lady said it would be ready in 15 minutes.I went back got same lady as before again she had no idea when it would be ready.People kept coming in and just walking out without ordering anything.Finally 2.5 hrs later I got my sandwich’s.They need to work on customer service skills.Very rude people .I will never be back.
Atmosphere: 1
Food: 1
Service: 1
Matt I
Every time I swing by here they have an excuse why they are not taking orders.
Atmosphere: 1
Food: 1
Service: 1
xia ʚɞ
Went through the drive thru a couple minutes ago. Hot fresh food, extra sauce, friendly employees, and quick customer service! Must be under new management because this is the best Arby’s has been in years!
4 employees standing behind the counter but no one wanted to take my and another customer's order. Soda machine broke. Dirty kitchen floor. And this was a slow time
Atmosphere: 1
Food: 3
Service: 1
Brandon Ferguson
They refused to serve the drive thru even though the drive through states 24-7 and the lights are on at the ordering station. Didn't care to take orders inside either. I would rate a zero if it really counted or they cared. Went for a take-out with no gratification. Had to call them on the phone from their own restaurant.
Atmosphere: 1
Food: 1
Service: 1
Eric Root
Went to the Arby's in the loves in Madrus,OR Was waiting to have someone take my order, was tapping ring on counter to occupy myself. And on if the employees was extremely very rude. Explained I was just doing it to pass the time while waiting, and she got extremely rude again! I would available eating here, in less you like to get yelled at, and bad customer service. Btw the Loves side is AWESOME.
Atmosphere: 1
Food: 4
Service: 1
Joe&Michelle Jones
Forgot the cheese and asked for sauce. Won't be back. A bun with meat...yuk
Atmosphere: 1
Food: 1
Service: 1
JM Jones
Forgot the cheese and asked for sauce. Won't be back. A bun with meat...yuk
Today 22th Nov I went here for food at 9:30 pm. The girl at register said our system is not working I can’t take your order but i know they all were in hurry to go home. I am truck driver. I was hungry. That’s bullshit bro. Not good
Service: 1
They don't take arby coupons
Atmosphere: 4
Food: 4
Service: 3
The employee had a male behind the counter, said male saw us waiting in line and didn't say anything to the Employee working and they both disappeared into the walk in for over 7 minutes, total we were there for over 15 minutes. The employee Daesha (at least that's what the receipt said her name was) had an attitude like we were an inconvenience for ordering food. They seem to have issues with people ordering there so take your business elsewhere.
Atmosphere: 1
Food: 2
Service: 1
For fast food, these employees were all happy and a pleasure see! Thank you
Atmosphere: 5
Food: 5
Service: 5
As specific as it gets, and if corporate would take interest in the reviews I believe starting with manager and working on down to the last person standing… Fire them all… 10/7/24 @ 16:20… went into the lobby.. first impression… two customers in lobby.. hmmm..
Walked up to counter to place the order and saw the young kid standing at the fryer another at grill.. the kid at fryer takes a step forward out of view and ignores me standing there after he noticed… leaning against the grill Chet chatting away with his buddy working the grill… I get it that the manager can only hire irresponsible individuals.. but this is lame.. just lame.. I would finish the rest of the review but I didn’t get service so now I know I won’t plan on eating here or trying to get the urge to come back.. they had there chance and obviously the manager is just as lame as the crew he hires.. dope smoking non ethical kids that even the manager can be held for his actions… and from the looks of it and to hear what Loves employees have to say I would think something is about to get serious and either hire some that can do the job, or shut the doors and take the loss meanwhile Loves can bring in MC Donald’s or Wendy’s .. prefer Wendy’s over anything else
AND DONT EVEN TRY TO WRITE BACK AND SAY SHARE MORE INFO… think their is enough reviews to see the BS that is going on
Atmosphere: 1
Service: 1
They have no idea what customer service is. The manager I think especially
Atmosphere: 4
Food: 4
Service: 1
The food was cold 🥶 and old patio pattys seeing how I had to wate for it the food should have ben hot. Just so you 👎 thay suck don't waste your time stopping.
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Meat Mountain
Stopped in at Arby’s in Madras to get some roast beef sandwich’s.First drive up was closed then I went in they were out of roastbeef out of hamburgers out of wraps wow but they had chicken.No thanks asked how long before roast beef is ready they replied no idea.The lady at cash register taking orders was very very rude.I went did my shopping called after 2 hours the one lady said it would be ready in 15 minutes.I went back got same lady as before again she had no idea when it would be ready.People kept coming in and just walking out without ordering anything.Finally 2.5 hrs later I got my sandwich’s.They need to work on customer service skills.Very rude people .I will never be back.
Atmosphere: 1
Food: 1
Service: 1
Every time I swing by here they have an excuse why they are not taking orders.
Atmosphere: 1
Food: 1
Service: 1
Went through the drive thru a couple minutes ago. Hot fresh food, extra sauce, friendly employees, and quick customer service! Must be under new management because this is the best Arby’s has been in years!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
4 employees standing behind the counter but no one wanted to take my and another customer's order. Soda machine broke. Dirty kitchen floor. And this was a slow time
Atmosphere: 1
Food: 3
Service: 1
They refused to serve the drive thru even though the drive through states 24-7 and the lights are on at the ordering station. Didn't care to take orders inside either. I would rate a zero if it really counted or they cared. Went for a take-out with no gratification. Had to call them on the phone from their own restaurant.
Atmosphere: 1
Food: 1
Service: 1
Went to the Arby's in the loves in Madrus,OR
Was waiting to have someone take my order, was tapping ring on counter to occupy myself. And on if the employees was extremely very rude. Explained I was just doing it to pass the time while waiting, and she got extremely rude again! I would available eating here, in less you like to get yelled at, and bad customer service. Btw the Loves side is AWESOME.
Atmosphere: 1
Food: 4
Service: 1
Forgot the cheese and asked for sauce. Won't be back. A bun with meat...yuk
Atmosphere: 1
Food: 1
Service: 1
Forgot the cheese and asked for sauce. Won't be back. A bun with meat...yuk
Atmosphere: 1
Food: 1
Service: 1
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