Burger King
1585 US-97, Madras
(541) 475-6337
Recent Reviews
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I usually go thru drive thru so don't know about inside but the window service is good. Sometimes I get the wrong drink or mayo when I ask for no mayo.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Flame Grilled Beef, Whopper Jr, Whopper Patty, Onion Rings
Drive up unusually slow, apparently large orders ahead of us. Fifteen minutes in line! Fries were too hot to eat , sandwiches Luke warm. Otherwise it's a regular stop for us.
Food: 4
Service: 5
I love BK this restaurant gave me an excellent service, at first they messed up my order so I went back to tell them they fixed me another burger in no time. All teenagers I must say, super nice and friendly
Kid-friendliness: They have an inside playground for the little ones.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Went to this location after Bend location messed up my order heading back over the mountain. They replaced it & made sure everything was fresh & fully cooked. 10 out of 10 recommend & will be back! Thanks Castro for the great customer service!!!
Atmosphere: 5
Food: 5
Service: 5
Sometimes I'll pull up and it will be drive threw only
Atmosphere: 2
Food: 3
Service: 2
Google and gps maps say this location is open until 11pm. We pulled up at 10pm and the OPEN sign was lit up. Doors were locked and we were informed they were closed. Extremely disappointing considering this is the only area with food for many miles while traveling. Also the only place with a veggie option which is why we stopped here specifically. Do better.
Told it would be at least 20 minutes before he would take my order and this was after we nicely waited 5-8 minutes at the counter. What happened to customer service. ?
Atmosphere: 1
Food: 1
Service: 1
I'm sure the reason the service was slow was due to it being understaffed. But the milk shake was about the worst shakes I have ever had. I hope it was just a off day for them.
Atmosphere: 5
Food: 3
Service: 3
You get more for your buck than any other burger and fries restaurant.
Atmosphere: 4
Food: 4
Service: 4
HEY!!! We visit from Seattle And The Managers All Been Very Alert Friendly and Food Cook to Oder and Always has Clean Bk But Way Better than McD the Arch’s .. Give them 10 Stars And Mr Dale and Mr Jamie Are great leader by example and Food Way better burgers then I had in While Sooooo you noo it’s the place to be for Burgers An Coffee are Good …. there Never Long Lines..Thank you BK HAVE it MY Way You Rule????
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Whopper
Restaurantji Recommends
Very good
Food is not what it used to be! It's not as good! I haven't eaten at Burger King for about 10 years or so. The quality is not good anymore.
Atmosphere: 4
Food: 2
Service: 5
Recommended dishes: Chicken Sandwich Combo
As we walked in the person taking orders was looking stressed. Was alil pushy went we was ordering. Also someone was asking the staff to clean off tables so they could sit and eat. That's something that should of just been done. However I think BK fries are better than McDonald's. ??♀️
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: French Fries, Mozzarella Sticks, Whopper, Whopper Jr
Excellent job and wonderful
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Impossible Whopper, 16 PC Chicken Nuggets
Helen the manager is amazing! Really great customer service. My app wasn't working and she went above and beyond to help me get it working. Having customer service skills like her are hard to find nowadays. She was a gem! ?
Atmosphere: 5
Food: 5
Service: 5
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