Came in at lunch, chicken was burned & dry. Cashier thought the server gave me a double helping and tried to charge more. I corrected her, she acted annoyed! Won’t eat there again.
Atmosphere: 3
Food: 2
Service: 2
Timothy Watson
Being disabled, Mio was Always willing to help me to my table, now she's gone there's another wonderful employee who'll help me!, excellent food
Food has become subpar everytime i go. Bring back consistency please.
Atmosphere: 3
Food: 3
Service: 3
Tasha Laflen
Long wait times. They prioritize online or mobile orders. We waited in line for well over 20 minutes before being addressed. They need a better system for managing their orders
Atmosphere: 3
Food: 4
Service: 2
Chloe Schmidt
Online ordered at 6:04pm, wasn’t ready until I got the text at 6:50. App said about 6:30 is when it would be ready. Usually they’re quicker than that so we got there at 6:25. We had to ask them a few times about our order, multiple groups of people who walked in got their order before us. My husband literally asked “should we just get in line and order?” It literally should have not taken that long. When I have walked in and ordered in the past, they were on top of mobile orders. Tonight, they were not. I also asked for extra teriyaki sauce and only got one small sauce packet. I thought there would be some with the chicken but it was plain and dry when I got home and opened it up. Food wasn’t the warmest either. Overall, this was the worst experience we’ve had at Panda Express.
Plenty of parking Friendly staff I have only done take out Online ordering is easy Order has always been ready when promised Food has always been delicious
7/9/24. 1st of all I came in at 8:45 Open tell 10:30. but no food and everything is dry. The older chief is arguing with the lead about making more food in Spanish because of me taking pictures thinking no one can understand them! Very rude!!! She only wanted him to cook more because I took pictures! He didn't want to cook because he already clean his cooking area! Lazy staff lazy chief! I point out there's no food and ask if they will be making more was told no! Your open for another 1 hour 45 mins! Just lazy and uncaring!
Atmosphere: 1
Food: 1
Service: 1
Dylan Simmons
I had Panda Express for the first time about 8-9 months ago, and their food was always amazing. However, in the past two months, their food consistency and quality has drastically changed. Portion sizes are insanely small for their pricing, and the food sometimes has nearly no real flavor. The Normal Orange Chicken is my go-to, but it's had a ramp-up in spice and has lost nearly all of it's original flavor. It's just genuienly not that good anymore, and I usually love spicy food! Please fix your portion sizes, and stop replacing flavor with heat! The Orange Chicken is full of spice and literally leaves a burning sensation in my mouth for an hour or two.. and don't get me started on how often the employees just ignore the massive line of customers and walk around for no reason! This isn't an issue with other Panda's, it's only our Mac location.
Atmosphere: 4
Food: 2
Service: 2
Aaron Jetton
Lies about how long it will take to make an entree, packs up the rest of my order, and just leaves it sitting on the counter for 15 minutes.
Atmosphere: 1
Food: 2
Service: 1
Aurora P
You can do better! When you walk in you are asked what you'd like & order. I waited 10 minutes for her to make the phone orders before acknowledging me. There were plenty of employees waiting to serve you. I know there is a better system. I've seen it. As for the manager walking around with a dirty mop behind counter, you should know better, if not get a clue of what people see on the other side.
They were very busy when I went. However, they were quick, and the food tasted great!
Vegetarian options: There are vegetarian opinions, but they are not clearly labeled.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Napkins, Watermelon Mango Refresher, Fried Rice, Plate, Orange Chicken, Beijing Beef, Family Meal
Came in at lunch, chicken was burned & dry.
Cashier thought the server gave me a double helping and tried to charge more. I corrected her, she acted annoyed! Won’t eat there again.
Atmosphere: 3
Food: 2
Service: 2
Being disabled, Mio was Always willing to help me to my table, now she's gone there's another wonderful employee who'll help me!, excellent food
Atmosphere: 5
Food: 5
Service: 5
The new Hot Ones Chicken is Fire!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chow Mein, Bigger Plate, Honey Walnut Shrimp
Food has become subpar everytime i go. Bring back consistency please.
Atmosphere: 3
Food: 3
Service: 3
Long wait times. They prioritize online or mobile orders. We waited in line for well over 20 minutes before being addressed. They need a better system for managing their orders
Atmosphere: 3
Food: 4
Service: 2
Online ordered at 6:04pm, wasn’t ready until I got the text at 6:50. App said about 6:30 is when it would be ready. Usually they’re quicker than that so we got there at 6:25. We had to ask them a few times about our order, multiple groups of people who walked in got their order before us. My husband literally asked “should we just get in line and order?” It literally should have not taken that long. When I have walked in and ordered in the past, they were on top of mobile orders. Tonight, they were not. I also asked for extra teriyaki sauce and only got one small sauce packet. I thought there would be some with the chicken but it was plain and dry when I got home and opened it up. Food wasn’t the warmest either. Overall, this was the worst experience we’ve had at Panda Express.
Atmosphere: 3
Food: 3
Service: 1
Always great food, love the greens!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Plate, Chow Mein, Orange Chicken
Teriyaki chicken is the best
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Plate
Plenty of parking
Friendly staff
I have only done take out
Online ordering is easy
Order has always been ready when promised
Food has always been delicious
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Trash horrible customer service
Atmosphere: 1
Food: 2
Service: 1
7/9/24. 1st of all I came in at 8:45 Open tell 10:30. but no food and everything is dry. The older chief is arguing with the lead about making more food in Spanish because of me taking pictures thinking no one can understand them! Very rude!!! She only wanted him to cook more because I took pictures! He didn't want to cook because he already clean his cooking area! Lazy staff lazy chief! I point out there's no food and ask if they will be making more was told no! Your open for another 1 hour 45 mins! Just lazy and uncaring!
Atmosphere: 1
Food: 1
Service: 1
I had Panda Express for the first time about 8-9 months ago, and their food was always amazing. However, in the past two months, their food consistency and quality has drastically changed. Portion sizes are insanely small for their pricing, and the food sometimes has nearly no real flavor. The Normal Orange Chicken is my go-to, but it's had a ramp-up in spice and has lost nearly all of it's original flavor. It's just genuienly not that good anymore, and I usually love spicy food!
Please fix your portion sizes, and stop replacing flavor with heat! The Orange Chicken is full of spice and literally leaves a burning sensation in my mouth for an hour or two.. and don't get me started on how often the employees just ignore the massive line of customers and walk around for no reason!
This isn't an issue with other Panda's, it's only our Mac location.
Atmosphere: 4
Food: 2
Service: 2
Lies about how long it will take to make an entree, packs up the rest of my order, and just leaves it sitting on the counter for 15 minutes.
Atmosphere: 1
Food: 2
Service: 1
You can do better! When you walk in you are asked what you'd like & order. I waited 10 minutes for her to make the phone orders before acknowledging me. There were plenty of employees waiting to serve you. I know there is a better system. I've seen it.
As for the manager walking around with a dirty mop behind counter, you should know better, if not get a clue of what people see on the other side.
Atmosphere: 2
Food: 4
Service: 1
Loading...