We stop by on Christmas since we were traveling. Ashley took our order she was very rude, sounded frustrated no customer service , no Merry Christmas not even hello or talked to us as she gave us our order and didn't give us or curly fries with our order so we had to go back. If your going to work on a holiday have some customer service. At least be a bit cheerful and not a grinchy.
Atmosphere: 1
Food: 3
Service: 1
Benjamin Wittman
Everyone was great there, super helpful with everything
Atmosphere: 5
Food: 5
Service: 5
Alan
What can you say about Arby's.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Roast Beef
W Rahman
Great food/ customer
Atmosphere: 5
Food: 5
Service: 5
Duane Pridy
Best ever 😁
Atmosphere: 5
Food: 5
Service: 5
Mark Hole
Sandwiches where barley warm because they didn't even have any fries made until I came in and asked for my order they didn't even have any fires cooked wasn't even busy at all. I was the only one here.
Atmosphere: 1
Food: 1
Service: 1
Wesley Hassett
Good good, but always a long wait.
Atmosphere: 4
Food: 5
Service: 3
The Murf Murf
Decent arbys
Atmosphere: 5
Food: 5
Service: 5
Nicole
We went through the Arby’s drive-through recently and were treated very poorly by the manager on duty. She told us over the speaker that they were short-staffed, and we said that was okay — we were happy to wait. But instead of appreciating our patience, she sighed, groaned, and acted frustrated. When we pulled up to the window, we were polite and told her there was no rush, but she still had an attitude. She said our order would take about eight minutes, which we said was fine. When she handed us our food, part of the meal was missing, and before we could say anything, she slammed the window shut and walked away. She was very mean to us and complained that the store should just close because they didn’t have enough workers. I understand being short-staffed can be stressful — I deal with that at my job too — but that doesn’t excuse being rude to customers, especially from a manager. If this is how a manager treats people, it really gives Arby’s a bad look.
Atmosphere: 1
Food: 1
Service: 1
Hunter
Made me drive 30 minutes for a interview and when i got there they said the manager was “sick” what a joke of a business.
Passing through Medford and my daughter was craving Arby’s. Stopped by the one on Biddle and ordered on the app. They were understaffed so our order took a while but the 3 employees working were so friendly and accommodating and they added a little bit more meat on our sandwiches to make up for the wait (but I was unable to finish it due the extra delicious meat). This will be our Arby’s whenever we pass through Medford.
Atmosphere: 5
Food: 5
Service: 5
Julie Gallardo
I was actually picking up a DoorDash order and their computer was not working for delivery, but they made the order anyway and I was on my way in 10 minutes!
Atmosphere: 5
Food: 5
Service: 5
Lori Gartner
Food was good but I didn’t like the sauce on the hamburger but that’s just me
We stop by on Christmas since we were traveling.
Ashley took our order she was very rude, sounded frustrated no customer service , no Merry Christmas not even hello or talked to us as she gave us our order and didn't give us or curly fries with our order so we had to go back.
If your going to work on a holiday have some customer service.
At least be a bit cheerful and not a grinchy.
Atmosphere: 1
Food: 3
Service: 1
Everyone was great there, super helpful with everything
Atmosphere: 5
Food: 5
Service: 5
What can you say about Arby's.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Roast Beef
Great food/ customer
Atmosphere: 5
Food: 5
Service: 5
Best ever 😁
Atmosphere: 5
Food: 5
Service: 5
Sandwiches where barley warm because they didn't even have any fries made until I came in and asked for my order they didn't even have any fires cooked wasn't even busy at all. I was the only one here.
Atmosphere: 1
Food: 1
Service: 1
Good good, but always a long wait.
Atmosphere: 4
Food: 5
Service: 3
Decent arbys
Atmosphere: 5
Food: 5
Service: 5
We went through the Arby’s drive-through recently and were treated very poorly by the manager on duty. She told us over the speaker that they were short-staffed, and we said that was okay — we were happy to wait. But instead of appreciating our patience, she sighed, groaned, and acted frustrated.
When we pulled up to the window, we were polite and told her there was no rush, but she still had an attitude. She said our order would take about eight minutes, which we said was fine. When she handed us our food, part of the meal was missing, and before we could say anything, she slammed the window shut and walked away.
She was very mean to us and complained that the store should just close because they didn’t have enough workers. I understand being short-staffed can be stressful — I deal with that at my job too — but that doesn’t excuse being rude to customers, especially from a manager. If this is how a manager treats people, it really gives Arby’s a bad look.
Atmosphere: 1
Food: 1
Service: 1
Made me drive 30 minutes for a interview and when i got there they said the manager was “sick” what a joke of a business.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Passing through Medford and my daughter was craving Arby’s. Stopped by the one on Biddle and ordered on the app. They were understaffed so our order took a while but the 3 employees working were so friendly and accommodating and they added a little bit more meat on our sandwiches to make up for the wait (but I was unable to finish it due the extra delicious meat). This will be our Arby’s whenever we pass through Medford.
Atmosphere: 5
Food: 5
Service: 5
I was actually picking up a DoorDash order and their computer was not working for delivery, but they made the order anyway and I was on my way in 10 minutes!
Atmosphere: 5
Food: 5
Service: 5
Food was good but I didn’t like the sauce on the hamburger but that’s just me
Food: 4
Service: 4
Young lady very rude
Atmosphere: 1
Food: 1
Service: 1
Food wasn't as good as I hoped.
Atmosphere: 4
Food: 2
Service: 4
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