0 stars...would not recommend. Ordered online and waited three and a half hours and no food was delivered. Tried calling to figure out what was going on and no one would answer the phone. Ended up driving down to the restaurant and still had to wait a hour for them to make my food.
Laura Brumana
We waited over a hr for our food and it came all different the whole group did not eat together
Atmosphere: 1
Food: 3
Service: 1
Manuel Rogers
Dont waste your money here this place doesnt care for your business at all
Atmosphere: 1
Food: 1
Service: 1
Shane McMahon
Get there during happy hour and get yourself some grindage from the bar menu. Fills ya up and doesn't break the bank. Service is always good, staff is friendly. It takes a little time but that way you know they be cookin' the food fresh.
Atmosphere: 4
Food: 4
Service: 5
Trever Devenport
Bartender/server was good. Had a lunch special, came out quick enough but sauce was half assed applied to the boneless chicken wings and they were cold. Was in A time crunch and didn't have time to send them back.
Atmosphere: 4
Food: 2
Service: 4
John Keller
My family and I unfortunately decided to come here again to remind ourselves of how horrible this restaurant has become in the past few years. Slow/lazy service, poor food quality, and extreme prices for what you get. The practice of barely putting sauce on your cold wings seems to be a policy choice here. It's too bad because BW's was once a fantastic place to eat... 10-20 years ago.
Atmosphere: 3
Food: 1
Service: 1
THEBOSSKING 6767
Service here sucks we walked out
Atmosphere: 3
Food: 3
Service: 1
phillip Dwyer
Atmosphere was good. Took grandkids to lunch. Not to busy got a table right away. Drinks and food ordered quickly. Waitress disapeared, almost 50 minutes goes by food delivered. I canceled our appetizer as it never showed and we had our food. Another 5 minutes goes by and someone else attempts to deliver appetizer. Sent away second time. No check in to see how food was, finaly they take my credit card for payment, we ask for togo box, got receiept and credit card back, second request for to go box placed. Waitress leaves yet again, never did get a box. Finaly left. Perhaps a off day. Still very dissapointing.
Atmosphere: 3
Food: 3
Service: 1
jonathan woody
Tried Ordering online twice. First time ai showed up they hadn't started my order because one of the sauces I picked wasn't available. They could have called but didn't. Second time, I showed up thirty minutes after ordering and it still wasn't ready. Good food, but poor service model.
Atmosphere: 3
Food: 3
Service: 2
Jennifer Schmidt
Consistently about 30 min late with take out orders. Without fail. If you order food and want it by a certain time, schedule the pick up time about a half hour before you intend to pick it up.
We arrived at the restaurant and the host was missing for around 7 minutes. We finally get sat and our waitress doesn’t check in for 10 minutes. We order a beer, cocktail, and food. Never offered water. 20 minutes later, the beer arrives but the waitress brought another beer instead of the cocktail. She says they have similar names (they didn’t, Old Fashioned versus Windmeyer or something). around 10 minutes later, cocktail arrives at the same time as food. Cocktail is mid, food is wrong. We ordered 20 wings and only got 10, asked for blue cheese and ranch, only got ranch, and the food was luke warm. Waitress never check up on us. Was not the politest. felt very frustrating. Place seems to be understaffed and yet staff is just walking around. Seemed like only one guy was doing anything. Really unfortunate, we like the food there normally.
Atmosphere: 2
Food: 2
Service: 1
Rich Martin
We used to come here a lot, but the Medford location has slipped. Sauces on the wings were wrong, and even after asking for a side (to make it easier on the already thin staff) we had to remind them multiple times. Trivia was one of the only reasons we’d return, and even that took a ton of troubleshooting to get the app working.
This store really needs some help. Also, worth noting: only about 40–50¢ of every $1 spent here stays in Oregon, so the experience needs to be better.
Atmosphere: 3
Food: 3
Service: 3
Joanne Geiszler
Just a heads up for Veterans Day. I just went into Buffalo Wild Wings and as a Veteran, I asked what deals they had today for fellow Veterans. The hostess was incredibly rude and put off like I was wasting her time. Fellow Veterans, please don't waste your time here and Happy Veterans Day!!! My friend said this btw
Atmosphere: 1
Food: 5
Service: 1
Greg Sabol
$9 Lite beer? Inattentive service. Scrappy food.
Meh...
Atmosphere: 2
Food: 1
Service: 2
James Harris
Went to Buffalo Wild Wings and the server told me that they don’t do free boneless for Veterans Day and it’s discount so I left. Found the advertisement online for free 10 piece so I called and asked to talk to the manager and she said he was busy and hung up on me.
0 stars...would not recommend. Ordered online and waited three and a half hours and no food was delivered. Tried calling to figure out what was going on and no one would answer the phone. Ended up driving down to the restaurant and still had to wait a hour for them to make my food.
We waited over a hr for our food and it came all different the whole group did not eat together
Atmosphere: 1
Food: 3
Service: 1
Dont waste your money here this place doesnt care for your business at all
Atmosphere: 1
Food: 1
Service: 1
Get there during happy hour and get yourself some grindage from the bar menu. Fills ya up and doesn't break the bank. Service is always good, staff is friendly. It takes a little time but that way you know they be cookin' the food fresh.
Atmosphere: 4
Food: 4
Service: 5
Bartender/server was good. Had a lunch special, came out quick enough but sauce was half assed applied to the boneless chicken wings and they were cold. Was in A time crunch and didn't have time to send them back.
Atmosphere: 4
Food: 2
Service: 4
My family and I unfortunately decided to come here again to remind ourselves of how horrible this restaurant has become in the past few years. Slow/lazy service, poor food quality, and extreme prices for what you get. The practice of barely putting sauce on your cold wings seems to be a policy choice here. It's too bad because BW's was once a fantastic place to eat... 10-20 years ago.
Atmosphere: 3
Food: 1
Service: 1
Service here sucks we walked out
Atmosphere: 3
Food: 3
Service: 1
Atmosphere was good. Took grandkids to lunch. Not to busy got a table right away. Drinks and food ordered quickly. Waitress disapeared, almost 50 minutes goes by food delivered. I canceled our appetizer as it never showed and we had our food. Another 5 minutes goes by and someone else attempts to deliver appetizer. Sent away second time. No check in to see how food was, finaly they take my credit card for payment, we ask for togo box, got receiept and credit card back, second request for to go box placed. Waitress leaves yet again, never did get a box. Finaly left. Perhaps a off day. Still very dissapointing.
Atmosphere: 3
Food: 3
Service: 1
Tried Ordering online twice. First time ai showed up they hadn't started my order because one of the sauces I picked wasn't available. They could have called but didn't. Second time, I showed up thirty minutes after ordering and it still wasn't ready. Good food, but poor service model.
Atmosphere: 3
Food: 3
Service: 2
Consistently about 30 min late with take out orders. Without fail. If you order food and want it by a certain time, schedule the pick up time about a half hour before you intend to pick it up.
Service: 1
Restaurantji Recommends
We arrived at the restaurant and the host was missing for around 7 minutes. We finally get sat and our waitress doesn’t check in for 10 minutes. We order a beer, cocktail, and food. Never offered water. 20 minutes later, the beer arrives but the waitress brought another beer instead of the cocktail. She says they have similar names (they didn’t, Old Fashioned versus Windmeyer or something). around 10 minutes later, cocktail arrives at the same time as food. Cocktail is mid, food is wrong. We ordered 20 wings and only got 10, asked for blue cheese and ranch, only got ranch, and the food was luke warm. Waitress never check up on us. Was not the politest. felt very frustrating. Place seems to be understaffed and yet staff is just walking around. Seemed like only one guy was doing anything. Really unfortunate, we like the food there normally.
Atmosphere: 2
Food: 2
Service: 1
We used to come here a lot, but the Medford location has slipped. Sauces on the wings were wrong, and even after asking for a side (to make it easier on the already thin staff) we had to remind them multiple times. Trivia was one of the only reasons we’d return, and even that took a ton of troubleshooting to get the app working.
This store really needs some help. Also, worth noting: only about 40–50¢ of every $1 spent here stays in Oregon, so the experience needs to be better.
Atmosphere: 3
Food: 3
Service: 3
Just a heads up for Veterans Day. I just went into Buffalo Wild Wings and as a Veteran, I asked what deals they had today for fellow Veterans. The hostess was incredibly rude and put off like I was wasting her time. Fellow Veterans, please don't waste your time here and Happy Veterans Day!!! My friend said this btw
Atmosphere: 1
Food: 5
Service: 1
$9 Lite beer?
Inattentive service.
Scrappy food.
Meh...
Atmosphere: 2
Food: 1
Service: 2
Went to Buffalo Wild Wings and the server told me that they don’t do free boneless for Veterans Day and it’s discount so I left. Found the advertisement online for free 10 piece so I called and asked to talk to the manager and she said he was busy and hung up on me.
Atmosphere: 1
Food: 1
Service: 1
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