Cold Stone Creamery

635 Medford Center D1&D2, Medford
(541) 773-7963

Recent Reviews

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Jessica G

Stopped in on a warm day. Welcomed warmly and offered samples right away. Employee took my allergy concern seriously and ensured my ice cream would be mixed safely. 10/10 recommend!

Andraya Legg

Recently walked in because I had a craving. Then, after waiting in line for sometime, I glanced up at the menu and noticed the prices have increased. Coldstones was already pretty expensive but now the ‘like it’ size ice cream is 6.70. I was sad to do it but I turned around and walked out empty handed. My guess is coldstones is not doing well now since relocating away from the movie theater. Bummer.

David Miller

If you have never tried Cold Stone creamery you are really missing out. I don't know where to begin. I don't know if it's still is but I think it is right next to the big Tinseltown movie theater. When me and my ex-girlfriend used to go to the movies there we would go into the Cold Stone creamery and get an ice cream in anything that could fit in her purse. You know a cup or a waffle cone whatever could fit. And we would pay for the movie and sneak it in. It was that important to have that in hand to watch a movie. The stuff is addicting. When you walk up to the shelf to order, they ask you what kind of ice cream you want first off and usually I got the strawberry ice cream and next to where all the ice creams are in the freezer thing that they lift up there are big metal cups that are filled with things like cheesecake chunks, m&m's , Reese's peanut butter cups broken up, Reese's pieces, strawberries, raspberries, I mean everything that you would ever need or want on a desert are in these cups. So she takes your ice cream out of the container and puts it on this Frozen slab of marble Stone. That is where she mixes your ingredients in with the ice cream with two metal stainless steel spatulas Frozen. She mixes it in all amazingly, just watching them do it is a treat for me. After that, how she got that much stuff stuffed into a waffle cone a big darn waffle cone without breaking it always amazed me. But what you have at the end I swear to you you've never had before. I don't care where you're from I don't care what you've had this is something different. Please if you are near this area please try this place it might not be the cheapest but I always say quality over quantity. But the thing about this place it's quantity and quality, you get a lot with one waffle cone. It's overflowing out of this thing. So bring your spouse or your boyfriend or girlfriend and just get one big waffle cone and share it. Sit outside as the sun's going down and share it with each other you and your loved one. Just little things like that will help your relationship grow stronger. When you're together it's not just about the big things that happen in your life. it's mostly about the small things the everyday things. To me the small things are the most important besides having a baby and getting married obviously. Opening a door for her. If she has something on her mouth grab your napkin and clean it off for her. Hold her hand like you used to when you were younger. when does that go away and why? I don't know about everybody else but when I'm in love or think I'm in love I'm proud to have her next to me. I'm giddy like a child. I want everybody in the world to know that this is her this is the one that I love. So show her, show him. Do something small that means a lot. Like taking him or her out to get ice cream and watch the sunset. Hold her hand as you're walking her to the door of the car and open the door for her. Maybe if we show each other more respect the rest of the world will see that and emulate it.

Vegetarian options: Everything there consists of sweets. It's an ice cream dessert bar. There's nothing there that would be constituted as non-vegetarian. Everything is vegetarian there. Now vegan that's a different story because milk is what makes ice cream and that wouldn't be considered vegan. But vegetarian, yes. There's no meet there. Pretty much there's only milk fat, sugar, chocolate, caramel, and anything else you can think of that would or could go on a ice cream dessert. Think of it like this and this is what I usually get my bass ice cream is birthday cake. I would have the person put in big chunks of cheesecake and heaping spoons of strawberry that's like a liquidy strawberry chunk amazement. She would mix it up with the metal spoons adding other things that I tell her while she's doing so. you get a certain amount of additives for the price that yo

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cake Batter, Cheesecake, Cold Stone, Waffle Cone, Coffeehouse Crunch - Ready Now, Birthday Cake

Megan Zerba

Arrived there to get ice cream just to find out they're closed for good and they're moving locations. If it says open....it's really not. You guys should update your info on here

Atmosphere: 1

Food: 1

Service: 1

W. B.

I got the cake batter and cookie dough. I could not taste a difference between the two, nor was there any cookie dough in my "cookie dough". Also, I needed to use the restroom but the code did not work for either room, even though an emplyee had just exited one of them. Really?

Atmosphere: 4

Food: 2

Service: 2

Ami Reynaga

We came in before 9 pm and they refused to helped us. When it was our turn to order they told us they were closed. They claimed that the doors were locked however, they were not. Terrible service and extremely rude personnel. I have filed a complaint with the corporate office.

Atmosphere: 1

Service: 1

Dana Munn-Lydon

My daughter was graving ice cream in a waffle cone.

Atmosphere: 5

Food: 5

Service: 5

Koa-Marie Turner

This is one of the largest Cold Stone's I have been to, and it is a nice space. There are plenty of sitting areas, but unfortunately, the tables may not be clean. The ice cream was good like it is in every Cold Stone. The worker was nice enough to tell me they had kid sizes for my kids! I have never been told that at other Cold Stone establishments.

Atmosphere: 4

Food: 5

Service: 5

Sasquatch

Worker put my icecream inside a bowl instead of a cone I told her twice I wanted. She put it in a cone, leaving icecream left over in the bowl. All tables were dirty also. Poor experience and not worth the 12.50 it cost for an overpriced icecream.

Atmosphere: 1

Food: 1

Service: 1

Anne Jolley

Ordered 2 coffee lovers ice creams and only received one.

Service: 1

Alec Hurdle

Ordered a $40 6” cake that was “in stock” and went to pick it up when it said it would be ready. Arrived and there was “an issue” in that they didn’t actually have any $40 6” cakes in the flavor I ordered, but had numerous $50 8” cakes in the same flavor. Manager refused to comp the $10 difference between the already outrageously priced cakes, and also couldn’t offer a refund until the next day. Terrible customer service when there was one obvious solution (give the bigger cake). So we left upset, without a refund or the cake that we had ordered. It’s unfortunate that decisions like this will make us not return in the future ever again despite being somewhat regulars at this location. The quality is fine but the prices are not worth it nor is the customer service acceptable when they make a simple mistake and refuse to make up for it.

Atmosphere: 1

Food: 1

Service: 1

Nina

Cold Stone Creamery always has a wonderful selection of scrumptious ice cream and sorbet flavors, along with endless topping selections!! Conveniently located next to the Tinseltown movie theater it makes it a great place to stop at after watching a movie or while shopping in the many surrounding stores. Cold Stone Creamery even has the “Cold Stone Club Rewards”, where you can have up to seven family members on it and earn points toward your next purchase! They offer ordering ahead for pickup and delivery too! Cold Stone Creamery is sure to brighten anyone’s day or night!

Stacey Clouse

Employees hardly say a word...like price, how many, not sure what we were suppose to be doing?

Stephanie Stiles

The icecream was delicious ?

Wyatt Jennings

Great experience

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