Dairy Queen Grill & Chill

1960 W Main St, Medford
(541) 773-2663

Recent Reviews

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Hunter Bybee

Such a bummer of a place nowadays, I’ve been going to this location since I was a kid because it’s close by, and within the past few months it’s really gone down, I JUST got back from a place, wanted to suprise my family with some ice cream, and the lady who took my order had a horrible attitude, I myself work in fast food, so I know they may have just gotten a rush, or she may be having a bad day, so I pull up to the window, and they are all quiet, rude, and very very impolite, someone clearly isn’t training them in costumer skills. The lady who handed my my cone, which was diffrent from the one taking my order, didn’t say a word to me, so I tried to be nice and say “Oh thank you” and she completely ignored me, but I know she heard me, she was staring in my eyes, I don’t know if they simply don’t want to be there, or are having a rough time, but management needs to evaluate, my orders are also wrong 9/10, not today though luckily

Atmosphere: 1

Food: 4

Service: 1

Klem

Super slow drive threw!

Update 2025. They apparently have made significant progress with quality employee and things have gotten much better with their drive thru service. I would recommend. I’ve changed eating from one to five.

Atmosphere: 4

Food: 5

Service: 5

Mia “mimi”

everytime i go here they always mess up my order somehow also the prices aren’t worth it at all 12$ for a hamburger that doesn’t even taste decent.

Atmosphere: 3

Food: 2

Service: 1

Lynne' Spencer

You can't go wrong it's dairy Queen excellent food excellent service excellent atmosphere and very clean bathroom 😄👍🏻😁❤️🇺🇸

Atmosphere: 5

Food: 5

Service: 5

Amy Schramm

Never will go here again. I asked for Pretzels that comes with the quiznol cheese and I did not get them at all. I got my sandwich and fries. I did not get my Receipt.

itsbobbyopp

This branch shouldn’t even be operating with how laxidasical the employees are. They have zero respect for their customers and they don’t make custom orders ie: no cheese or no pickle. and even when I kindly asked them to remake them and they smiled and agreed, all they did was microwave the burgers with the cheese on it. They didn’t remake them. The crazy part is there’s a cheese allergen in my household.

Atmosphere: 1

Food: 1

Service: 1

Kristy Larson

I’ve been there 12 times in the last month and a 10/12 they messed up my order. In drive thru and on DoorDash! To something I’m allergic to! Tonight we asked to remake the burgers, they gave us the same burgers back!! 🤬 unless they remade them and made the mistake again: our mistake was trusting them the second time and not checking. Also it was wet at bottom of bag. We were very kind to them. It’s upsetting that they can’t do basic things.

Andrew Welch

Twice ordered chili cheese dogs and both times (mind you two separate times) hot dog harder than a rock and bun as stiff as dried bread left out and hardened. This is absolutely horrible an not even edible. How is that across town they can get it right everytime whereas you have not gotten it right once????? Highly would not recommend only thing good about this particular establishment is the ice cream on a hot day. SMH

Atmosphere: 1

Food: 1

Service: 1

Bonnie Symmonds-Nelson

Not the best fish sandwich. It doesn't fit the bun. It was a little dried out too.

Atmosphere: 4

Food: 4

Service: 4

Andrea Harding-Donald

The boy was to busy talking was super rude

nathaniel fabella

They messed up my order but they gave me an ice cream so i was okay with it

Atmosphere: 5

Food: 5

Service: 5

Kim Fredrickson

As we walk in, all we hear is the 2 ladies having a conversation, and using every cuss word. There was other customers in the restaurant.
The toast was super hard and inedible, also the bun on the hamburger was super hard and my husband couldn't eat it.
The conversations didn't end, the ladies just kept cussing and laughing..

Atmosphere: 1

Food: 1

Service: 1

Kevin Crook

Nothing like spending $14 on 2 large blizzards than having a hole in your cup and not realizing it till you have a lap full because it's dark . Not to mention one had a Sunday lid on it with cup over full and the other had a soda lid on it ! Also no traditional turn of the cup upside down either, maybe they would have noticed the hole in my cup . Instead they were in cupholder box no recipe and yeah 👍

Food: 1

Service: 2

michael baker

This is just a terrible place. I've gone here a few times (not a huge fan), but I was in that area. For those few times I've been, they've gotten my order completely wrong..... Ordered a cheeseburger and got toast and chicken tenders... How do you mess that up? At 3 in the afternoon.... I don't suggest you waste your time and money.

Atmosphere: 1

Food: 1

Service: 1

Maliah Obien

We ordered ice cream and as soon as we got home to eat it we found a long blonde hair in the middle of the ice cream. absolutely disgusting. i tried to call the store and no one answered.

Atmosphere: 1

Food: 1

Service: 1

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