My daughter and I were really looking forward to trying out Five Guys, because we both love a good burger joint, and it looked promising - but we won't be going back.
The good: It was clean and comfortable, decor and seating were fine. Staff was friendly and helpful. Food was cooked pretty quickly.
Not so great: The food. It may be personal taste preference, but neither of us liked our food. The buns were too soft/doughy to hold up to the filling - they were quickly soggy and mushy, even though the filling appeared to be cooked correctly (not overly wet). If the bun were grilled, we couldn't tell. My daughter said her beef patties were bland/needed seasoning. The American cheese tasted like typical, processed American cheese and they didn't have other options. My grilled veggie & cheese sandwich had bell peppers, mushrooms and onions. The peppers were cooked to barely soft, which would be fine but the onions were cooked to translucent and the mushrooms to very soft, so the textures didn't match. I don't know if that's the norm (being my first time), but the peppers seemed undercooked. That said, even if cooked right it would not have tasted good to me - especially with that overly processed cheese and Wonderbread-like bun. The french fries were fine; nothing special, but generally tasty and cooked well.
FYI: It's a very limited menu. Beef burgers, beef hot dogs, fries, milkshakes and drinks. While intentional and it works for the theme, it won't work for a family or group if anyone needs/wants something different. (No turkey/chicken or veg patty/dog options at all.) They do offer a grilled cheese sandwich and a veggie sandwich (with or without cheese).
Atmosphere: 4
Food: 2
Service: 5
Crystal Wilson
Yummy burgers
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Chris Combs
That burger....was perfect 😀🫶
Hilary Bright Angel
LOVE 5 Guys burgers. Great price for a quality burger. The amount of fries they give you in a ton. Yummy shakes and hot dogs too.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Medium Fries, Burger and Fries, French Fry, Fries, Pickles, Five Guys Style, Cheeseburger, Grilled Cheese, Little Cheeseburger
Jennifer Leonard
We ordered online and when we got there the order was ready and exactly what we ordered. The burgers were unbelievable. Terrific! I'm glad I was introduced to this place.
Food: 5
Service: 5
Recommended dishes: Burger and Fries, Fries, Cheeseburger
Johnna Keberlein
Expensive, but food was good
Atmosphere: 4
Food: 5
Service: 5
Cory Curry
Atmosphere always sucks but it's just the design idk but the food is always incredible
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Medium Fries, Burger and Fries, Bacon Cheeseburger and Fries, French Fry, Fries, Pickles, Cheeseburger, Grilled Cheese, Bacon Burger
Jeremy
Great food at not too bad of a price. Their fries are delicious. Their burgers are also good. We ordered takeout on their app. The food was hot, fresh, and ready when we arrived there. The staff were all smiles and helpful when we came in. We we very satisfied when we were done eating
Parking: 20 or more
Kid-friendliness: The type of food most kids love.
Wheelchair accessibility: Easy access and all on one level.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cajun Fries
K
The French fries are too damn greasy and soggy. The burgers are all right, but are rated the most unhealthy out of any fast food restaurant based off of calories.
A little on the spendy side for a burger, but very good. The cajun fries are legit.
Atmosphere: 3
Food: 5
Service: 4
Cory Stuart
I recently visited Five Guys all by myself and had a truly delightful time. The staff there are just wonderful, especially Danny at the cash register. He was so friendly and helpful, asking me about my favorite burger toppings. I appreciate how attentive and courteous he was.While enjoying my meal, I noticed an employee diligently cleaning the restaurant. I struck up a conversation with him and discovered his name was Daniel, a hardworking 19-year-old. I was impressed by his dedication and told him so. He seemed genuinely pleased by the compliment and thanked me for acknowledging his efforts.When I needed to use the restroom, I found out I didn't know the code. Daniel, the same employee I had just spoken to, came over with a warm smile and offered to help. He not only gave me the code but also assured me to ask him if I needed anything else. It's refreshing to see young people like Daniel taking responsibility and providing excellent customer service.After finishing my meal, I noticed Daniel cleaning the table I had been sitting at. He gave me a friendly smile and wished me a great day. The whole experience left me with a warm, fuzzy feeling. I would give Five Guys a solid 5/5 rating and highly recommend visiting. The staff, especially Danny and Daniel, deserve recognition and a well-deserved raise for their outstanding service.
Atmosphere: 5
Food: 5
Service: 5
tjk1968slice
This place is great. Very consistent with the other spots. Clean and a good location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger and Fries, Pickles, Cheeseburger
Daniel Gutierrez
Headed to Five Guys this morning and was immediately welcomed by a friendly guy at the register with blonde hair and earrings. He introduced himself as Daniel and proceeded to take my order. He repeated everything I ordered, making sure I was satisfied with my choices. Then, he asked if I wanted any additional drinks, fries, or shakes, showing great attention to detail. Throughout the process, Daniel had a warm, welcoming smile that made the experience even better. He truly went above and beyond, and I think he deserves a well-deserved raise! The food was delicious, as expected, and the service was top-notch. Highly recommend Five Guys and, more specifically, Daniel for his outstanding customer service.
Atmosphere: 5
Food: 5
Service: 5
Juan Carlos Casimiro Milán
Always very welcoming as soon as you walk in. And the food is always great
Food was great! Some staff looked unhappy
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Burger and Fries
My daughter and I were really looking forward to trying out Five Guys, because we both love a good burger joint, and it looked promising - but we won't be going back.
The good: It was clean and comfortable, decor and seating were fine. Staff was friendly and helpful. Food was cooked pretty quickly.
Not so great: The food. It may be personal taste preference, but neither of us liked our food. The buns were too soft/doughy to hold up to the filling - they were quickly soggy and mushy, even though the filling appeared to be cooked correctly (not overly wet). If the bun were grilled, we couldn't tell. My daughter said her beef patties were bland/needed seasoning. The American cheese tasted like typical, processed American cheese and they didn't have other options. My grilled veggie & cheese sandwich had bell peppers, mushrooms and onions. The peppers were cooked to barely soft, which would be fine but the onions were cooked to translucent and the mushrooms to very soft, so the textures didn't match. I don't know if that's the norm (being my first time), but the peppers seemed undercooked. That said, even if cooked right it would not have tasted good to me - especially with that overly processed cheese and Wonderbread-like bun. The french fries were fine; nothing special, but generally tasty and cooked well.
FYI: It's a very limited menu. Beef burgers, beef hot dogs, fries, milkshakes and drinks. While intentional and it works for the theme, it won't work for a family or group if anyone needs/wants something different. (No turkey/chicken or veg patty/dog options at all.) They do offer a grilled cheese sandwich and a veggie sandwich (with or without cheese).
Atmosphere: 4
Food: 2
Service: 5
Yummy burgers
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheeseburger
That burger....was perfect 😀🫶
LOVE 5 Guys burgers. Great price for a quality burger. The amount of fries they give you in a ton. Yummy shakes and hot dogs too.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Medium Fries, Burger and Fries, French Fry, Fries, Pickles, Five Guys Style, Cheeseburger, Grilled Cheese, Little Cheeseburger
We ordered online and when we got there the order was ready and exactly what we ordered. The burgers were unbelievable. Terrific! I'm glad I was introduced to this place.
Food: 5
Service: 5
Recommended dishes: Burger and Fries, Fries, Cheeseburger
Expensive, but food was good
Atmosphere: 4
Food: 5
Service: 5
Atmosphere always sucks but it's just the design idk but the food is always incredible
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Medium Fries, Burger and Fries, Bacon Cheeseburger and Fries, French Fry, Fries, Pickles, Cheeseburger, Grilled Cheese, Bacon Burger
Great food at not too bad of a price. Their fries are delicious. Their burgers are also good. We ordered takeout on their app. The food was hot, fresh, and ready when we arrived there. The staff were all smiles and helpful when we came in. We we very satisfied when we were done eating
Parking: 20 or more
Kid-friendliness: The type of food most kids love.
Wheelchair accessibility: Easy access and all on one level.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cajun Fries
The French fries are too damn greasy and soggy. The burgers are all right, but are rated the most unhealthy out of any fast food restaurant based off of calories.
Their prices are too high for fast food!
Restaurantji Recommends
A little on the spendy side for a burger, but very good. The cajun fries are legit.
Atmosphere: 3
Food: 5
Service: 4
I recently visited Five Guys all by myself and had a truly delightful time. The staff there are just wonderful, especially Danny at the cash register. He was so friendly and helpful, asking me about my favorite burger toppings. I appreciate how attentive and courteous he was.While enjoying my meal, I noticed an employee diligently cleaning the restaurant. I struck up a conversation with him and discovered his name was Daniel, a hardworking 19-year-old. I was impressed by his dedication and told him so. He seemed genuinely pleased by the compliment and thanked me for acknowledging his efforts.When I needed to use the restroom, I found out I didn't know the code. Daniel, the same employee I had just spoken to, came over with a warm smile and offered to help. He not only gave me the code but also assured me to ask him if I needed anything else. It's refreshing to see young people like Daniel taking responsibility and providing excellent customer service.After finishing my meal, I noticed Daniel cleaning the table I had been sitting at. He gave me a friendly smile and wished me a great day. The whole experience left me with a warm, fuzzy feeling. I would give Five Guys a solid 5/5 rating and highly recommend visiting. The staff, especially Danny and Daniel, deserve recognition and a well-deserved raise for their outstanding service.
Atmosphere: 5
Food: 5
Service: 5
This place is great. Very consistent with the other spots. Clean and a good location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger and Fries, Pickles, Cheeseburger
Headed to Five Guys this morning and was immediately welcomed by a friendly guy at the register with blonde hair and earrings. He introduced himself as Daniel and proceeded to take my order. He repeated everything I ordered, making sure I was satisfied with my choices. Then, he asked if I wanted any additional drinks, fries, or shakes, showing great attention to detail. Throughout the process, Daniel had a warm, welcoming smile that made the experience even better. He truly went above and beyond, and I think he deserves a well-deserved raise! The food was delicious, as expected, and the service was top-notch. Highly recommend Five Guys and, more specifically, Daniel for his outstanding customer service.
Atmosphere: 5
Food: 5
Service: 5
Always very welcoming as soon as you walk in. And the food is always great
Atmosphere: 5
Food: 5
Service: 5
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