Five Guys

20 Rossanley Dr, Medford
(458) 225-9947

Recent Reviews

Tanner Brewer

Used to be one of my favorite burgers spots. I come in, they They call out 16 and 17 at the same time. Which was my buddy's number? They give him my burger. He takes a bite. So we both get the wrong burger and they say you guys can't just switch burgers out 3. He's already pit his hands-on it and took a bite out of it. Why would I want to switch burgers? And then they out like it was a big deal. I wanted a new burger and we're smirking and laughing and thought it was so funny and then didn't toast my bun. And made my burger like I c*** I will not be back to this location ever again. Absolute b s worst customer service encountered It's March 19th at 8:30.

Atmosphere: 1

Food: 1

Service: 1

Happy Places

I won’t be eating at this place ever! $20.00 for a meal for one person. That’s extremely outrageous.

Erica Arzolaa

Had a bacon cheeseburger with grilled onions, mushrooms, and jalapeños. It was delicious!!! I was craving a good burger and this hit the spot!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Cheeseburger

zakiah hard

I'm feeling a bit conflicted about giving this place a one-star rating. After I walked in and order my food, I asked an employee if they had a bathroom and if it required a code. She simply ignored me and turned around. After a moment of awkwardness, another employee behind her shouted to me that they did have a bathroom and there was no code required. As I walked away, I overheard him telling the first employee that I had asked about the bathroom, to which she responded, "Yeah, I know."I didn’t say or do anything offensive; I’m always overly polite, saying "thank you" and "yes, please." So, it just seems really odd and rude. However, all the other employees were perfectly normal and polite, and the food was great. So, I'm not sure if the place truly deserves a one-star rating, but the experience was really off-putting. Maybe you'll have a better one.

Atmosphere: 1

Food: 5

Service: 1

Epx 998

Staff was nice, the cook made us great burgers. Much better than the other one in town. Lots of fries in the bag.

Atmosphere: 4

Food: 4

Service: 5

Steven Holt

Online ordering took me across town. The Google maps listing is ?

Atmosphere: 4

Food: 5

Service: 4

Chris “Trustin The Orange” Sadler

Always a delight when dining in, grabbing takeout or picking up for delivery. Thank You Medford Team.Vegetarian options: Creating your own or ALL THE WAY

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Cheeseburger

Kelly Pribyl

Yummy and wonderful

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Regular Fries, Large Fries, Bacon Cheeseburger, Bacon Double Cheeseburger, Cheeseburger

terry lecroy

Best buggers from a fast food place.Parking: Plenty of room every for RV's.Kid-friendliness: I don't have any kids but it's a good atmosphere for kids.Wheelchair accessibility: No curbs to get over. 3 handicap spots right in front of the door.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Cheeseburger, Bacon Double Cheeseburger

Corey C

Awesome customer service and food wasn’t bad either!

Atmosphere: 4

Food: 4

Service: 5

Dale Monroe

Our food was great! Service even better, I ordered the wrong thing, they were super nice about it and remade it for me. Will eat here again.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Bacon Double Cheeseburger

Xandra Harmon

Great food, good service, open environment. Would much rather spend the extra buck on Five Guys rather than In n Out or something of those sorts.

Atmosphere: 5

Food: 5

Service: 5

Mike Logan

Good as any other, cleaner than most, but where's my bacon? How did you forget that lol. That will not keep me away I can assure

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Bacon Cheeseburger

Mary S.

Ordered three burgers and fries via DoorDash delivery. Bag busted through by the time Dasher arrived to my home. The buns seemed water logged--I suspect from the lack of being toasted. Foil was haphazardly placed around burgers...not sure what happened, but the result wasn't good. Dasher had to rebag items in an Albertson's grocery bag. Fry cup upside down and burgers falling apart. Dasher apologized and explained how he picked up the bag and the food just broke through. That was my $50 dinner for my family.

J

They’re ok, but can’t manage orders or expedite : constantly waiting on fries .

Atmosphere: 3

Food: 3

Service: 1

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