I just purchased a $10 small turkey sandwich with all bread, tomatoes, and ONE slice of turkey. Window person has long hair DOWN, not put back, no gloves while taking money and giving you food. Groce! Rip off totally. Bread was good.
Atmosphere: 3
Food: 3
Service: 2
Vincent Certified
People are kind, store clean, sandwich not satisfying in anyway and fairly certain the bacon was old as hell. Tasted like fish. Threw it away.
Atmosphere: 3
Food: 1
Service: 3
Tierney Marston
I just drove across town to get my sick son a roast beef sandwich as plain as can be. What do I come home with? A roast beef sandwich with tomato, oil, vinegar, bacon and shredded lettuce. While ordering I had to repeat myself numerous times and they still got it wrong. I’m so frustrated. The sandwiches are over $10 a piece. Totally unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Lydia Bradbury
I had a #4 with mayo mustard pickles lettuce and turkey it was a drive through when I had my sandwich to my surprise, no mayo or mustard just a dry sandwich. Other than that it was ok
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Regular Potato Chips
Regularly ExtraOrdinary
We came to dine in at Jimmy John’s for lunch on 8/4/24 at 2pm. We ordered combos and were told their soda machine wasn’t working, so we’d be charged extra for bottled soda. I asked how we would be charged extra for a drink that is smaller (bottle is 20 oz and the fountain drink with combo was 22oz sized). The worker at the time said “I imagine that you’d be getting more soda out of the bottle than the fountain size”. I pointed out that the bottle was in fact 2 less ounces, so us being charged extra for THEM not having fountain sodas seemed silly. They disagreed. We ended up getting just sandwiches and a water cup. Their customer service was not good. They did not even try to make it better for their issue with not having the fountain machine working. Their attitudes were rude and I’m not sure I personally will come back here and I won’t recommend it. I work at a restaurant myself and when we are out of things, we substitute and accommodate the customer. It’s called good customer service.
Atmosphere: 3
Food: 3
Service: 1
Rene Parsons
It upset my stomach not sure why.
Atmosphere: 3
Food: 3
Service: 3
Dawn Blanchette
The guy at the window was rude and pushy about a tip and instead of being helpful, he made snide comments under his breath that I still heard and responded too. I'm pretty sure it's the manager but I don't think the food is worth it and will go somewhere that customer service means something.
Atmosphere: 2
Food: 5
Service: 2
Ronald Reagan
The food is always great the staff is friendly but the food pickup gets very confusing when there is a full lobby .
Atmosphere: 5
Food: 5
Service: 4
Shirley Lawson
I love their sandwiches. So fresh and delicious! I've only been through the drive thru. They are always friendly and fast.
Atmosphere: 5
Food: 5
Service: 5
Howie Seay
Freaky slow. My kids are picky but like their subs. I’ve never been to a JJ’s that’s empty and takes 10 minutes to hand you 2 slims. Every. Single. Time.
Always fresh ingredients, accurate execution and friendly service. I always order in the app and pick up in the drive-thru. Very convenient ??
Food: 5
Service: 5
Ronnie “Wolfy” Cates
Left a bad review on their site. Ordered off the ap and after waiting 15 minutes to have it brought out I went in and they hadn't even started it.
Atmosphere: 3
Food: 3
Service: 1
Asia Wesley
horrible customer service!! the guy at the window gave me a very watered down Dr Pepper he could’ve told me that the syrup was out and gave me something different he had a very large hickey on his neck it looked disgusting poor management I didn’t even get the right sandwich or chips very very displeased with the service I was
Atmosphere: 3
Food: 1
Service: 1
mike thrapp
Bread was stale, literally can't take a bite of there sandwiches. Out of 4 sandwiches only one had good bread.I'll never go here again. Almost $50 wasted ?
horrible customer service!! the guy at the window gave me a very watered down Dr Pepper he could’ve told me that the syrup was out and gave me something different he had a very large hickey on his neck it looked disgusting poor management I didn’t even get the right sandwich or chips very very displeased with the service I was given
I just purchased a $10 small turkey sandwich with all bread, tomatoes, and ONE slice of turkey. Window person has long hair DOWN, not put back, no gloves while taking money and giving you food. Groce! Rip off totally. Bread was good.
Atmosphere: 3
Food: 3
Service: 2
People are kind, store clean, sandwich not satisfying in anyway and fairly certain the bacon was old as hell. Tasted like fish. Threw it away.
Atmosphere: 3
Food: 1
Service: 3
I just drove across town to get my sick son a roast beef sandwich as plain as can be. What do I come home with? A roast beef sandwich with tomato, oil, vinegar, bacon and shredded lettuce. While ordering I had to repeat myself numerous times and they still got it wrong. I’m so frustrated. The sandwiches are over $10 a piece. Totally unacceptable.
Atmosphere: 1
Food: 1
Service: 1
I had a #4 with mayo mustard pickles lettuce and turkey it was a drive through when I had my sandwich to my surprise, no mayo or mustard just a dry sandwich. Other than that it was ok
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Regular Potato Chips
We came to dine in at Jimmy John’s for lunch on 8/4/24 at 2pm. We ordered combos and were told their soda machine wasn’t working, so we’d be charged extra for bottled soda. I asked how we would be charged extra for a drink that is smaller (bottle is 20 oz and the fountain drink with combo was 22oz sized). The worker at the time said “I imagine that you’d be getting more soda out of the bottle than the fountain size”. I pointed out that the bottle was in fact 2 less ounces, so us being charged extra for THEM not having fountain sodas seemed silly. They disagreed. We ended up getting just sandwiches and a water cup. Their customer service was not good. They did not even try to make it better for their issue with not having the fountain machine working. Their attitudes were rude and I’m not sure I personally will come back here and I won’t recommend it. I work at a restaurant myself and when we are out of things, we substitute and accommodate the customer. It’s called good customer service.
Atmosphere: 3
Food: 3
Service: 1
It upset my stomach not sure why.
Atmosphere: 3
Food: 3
Service: 3
The guy at the window was rude and pushy about a tip and instead of being helpful, he made snide comments under his breath that I still heard and responded too. I'm pretty sure it's the manager but I don't think the food is worth it and will go somewhere that customer service means something.
Atmosphere: 2
Food: 5
Service: 2
The food is always great the staff is friendly but the food pickup gets very confusing when there is a full lobby .
Atmosphere: 5
Food: 5
Service: 4
I love their sandwiches. So fresh and delicious! I've only been through the drive thru. They are always friendly and fast.
Atmosphere: 5
Food: 5
Service: 5
Freaky slow. My kids are picky but like their subs. I’ve never been to a JJ’s that’s empty and takes 10 minutes to hand you 2 slims. Every. Single. Time.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Always fresh ingredients, accurate execution and friendly service. I always order in the app and pick up in the drive-thru. Very convenient ??
Food: 5
Service: 5
Left a bad review on their site. Ordered off the ap and after waiting 15 minutes to have it brought out I went in and they hadn't even started it.
Atmosphere: 3
Food: 3
Service: 1
horrible customer service!! the guy at the window gave me a very watered down Dr Pepper he could’ve told me that the syrup was out and gave me something different he had a very large hickey on his neck it looked disgusting poor management I didn’t even get the right sandwich or chips very very displeased with the service I was
Atmosphere: 3
Food: 1
Service: 1
Bread was stale, literally can't take a bite of there sandwiches. Out of 4 sandwiches only one had good bread.I'll never go here again. Almost $50 wasted ?
Atmosphere: 1
Food: 1
Service: 4
Recommended dishes: 10 Roast Beef Sandwich, Regular Potato Chips
horrible customer service!! the guy at the window gave me a very watered down Dr Pepper he could’ve told me that the syrup was out and gave me something different he had a very large hickey on his neck it looked disgusting poor management I didn’t even get the right sandwich or chips very very displeased with the service I was given
Atmosphere: 3
Food: 1
Service: 1
Loading...