We went to panda for a quick lunch today and had the pleasure of being served by Sierra. She was friendly and professional throughout our interaction. But what really impressed me, I had forgotten about the drink I ordered and pulled away from the drive through window once I got my food. Well Sierra RAN to the rescue! By the time I got to the front of the store, she was running out and got our attention to make sure we got our drink! Girl deserves a raise and some recognition for going above and beyond! Thank you Sierra for making this lunch such a good experience!
Food: 5
Service: 5
seannez villegas
the food is okay
The staff are rude bad customer service Bad atmosphere there They gave me a dirty bag for my food and the fortune cookie and plastic are empty and use a dirty empty bag for my food It’s horrible
Atmosphere: 1
Food: 1
Service: 1
Steve Valencia
No sweet and sour sauce. Had to go to another Chinese restaurant to buy some sweet and sour for 6 spring rolls I got. They acted like it was normal to be out.
Atmosphere: 3
Food: 3
Service: 1
Jon Marshall
Come to store 2387 if there is a problem the manager thomas will do everything he can to fix any problems
Mary Casey
Noodles were overcooked and dry.
Atmosphere: 4
Food: 4
Service: 5
Kitty
When we went the food was fresh and the staff was friendly.
Atmosphere: 5
Food: 5
Service: 5
J G
Customer service was ok. Nothing special. It usually never is in a drive through but I came here 3 weeks ago and the food was so good! I came today on 10/122025 at 4pm and the food was horrible!!! Beef and broccoli tasted under seasoned and was so nasty! They also gave me an egg roll that looked like it was make from the day before and left out! If the food isn’t fresh please do not give it to people. Never will I drive off without checking my food. Whatever people were working 3 eeeks ago definitely weren’t there today. The food was HORRIBLE
Food: 1
Service: 2
Mick Bobbitt
The food I ordered was a pitiful small portion of dried up beef and chicken that tasted like it had been sitting in a hot pan for hours.
Atmosphere: 2
Food: 1
Service: 2
Angry Customer
We ordered and got our food within seconds! I've never been served so quickly during peak hours. Good job, guys!
Food: 5
Service: 5
Bone less
They forgot the cream cheese in my cream cheese Rangoon’s
Waited in the drive through for 30 minutes just for them to get not give me the sauce for the teriyaki chicken wich was in 3 of the orders I placed. And its not the first time everytime I visit this location they never put it in the order.
Atmosphere: 3
Food: 4
Service: 2
Larry Peeler
The food is great. Wonderful customer service andvit was clean.
Atmosphere: 5
Food: 5
Service: 5
Maya Deville
love when i get my order from the night shift and they completely mess it up,l obviously because they’re in such a hurry to get home. i live down the street from this location and have probably given them over 2000 dollars at this point. never get exactly what i ask for, ESPECIALLY when i doordash. wonder why that is. couldnt possibly have anything to do with how you cant give actual feedback to a business via doordash. you can only give feedback to the dasher. but it’s not their fault you messed up the order.
Brian Gomez
One of the service crew being rude the one with long hair guy and he looks asian...
Service: 1
David LeBars
Its terrible now , food was dry,no teriyaki sauce,they did away with it,????,not worth it at all , your better off getting,trader Joe's teriyaki chicken and rice and making it yourself,i will never go back worst place in Medford
We went to panda for a quick lunch today and had the pleasure of being served by Sierra. She was friendly and professional throughout our interaction. But what really impressed me, I had forgotten about the drink I ordered and pulled away from the drive through window once I got my food. Well Sierra RAN to the rescue! By the time I got to the front of the store, she was running out and got our attention to make sure we got our drink! Girl deserves a raise and some recognition for going above and beyond! Thank you Sierra for making this lunch such a good experience!
Food: 5
Service: 5
the food is okay
The staff are rude
bad customer service
Bad atmosphere there
They gave me a dirty bag for my food and the fortune cookie and plastic are empty and use a dirty empty bag for my food
It’s horrible
Atmosphere: 1
Food: 1
Service: 1
No sweet and sour sauce. Had to go to another Chinese restaurant to buy some sweet and sour for 6 spring rolls I got. They acted like it was normal to be out.
Atmosphere: 3
Food: 3
Service: 1
Come to store 2387 if there is a problem the manager thomas will do everything he can to fix any problems
Noodles were overcooked and dry.
Atmosphere: 4
Food: 4
Service: 5
When we went the food was fresh and the staff was friendly.
Atmosphere: 5
Food: 5
Service: 5
Customer service was ok. Nothing special. It usually never is in a drive through but I came here 3 weeks ago and the food was so good! I came today on 10/122025 at 4pm and the food was horrible!!! Beef and broccoli tasted under seasoned and was so nasty! They also gave me an egg roll that looked like it was make from the day before and left out! If the food isn’t fresh please do not give it to people. Never will I drive off without checking my food. Whatever people were working 3 eeeks ago definitely weren’t there today. The food was HORRIBLE
Food: 1
Service: 2
The food I ordered was a pitiful small portion of dried up beef and chicken that tasted like it had been sitting in a hot pan for hours.
Atmosphere: 2
Food: 1
Service: 2
We ordered and got our food within seconds! I've never been served so quickly during peak hours. Good job, guys!
Food: 5
Service: 5
They forgot the cream cheese in my cream cheese Rangoon’s
Atmosphere: 5
Food: 2
Service: 5
Restaurantji Recommends
Waited in the drive through for 30 minutes just for them to get not give me the sauce for the teriyaki chicken wich was in 3 of the orders I placed. And its not the first time everytime I visit this location they never put it in the order.
Atmosphere: 3
Food: 4
Service: 2
The food is great. Wonderful customer service andvit was clean.
Atmosphere: 5
Food: 5
Service: 5
love when i get my order from the night shift and they completely mess it up,l obviously because they’re in such a hurry to get home. i live down the street from this location and have probably given them over 2000 dollars at this point. never get exactly what i ask for, ESPECIALLY when i doordash. wonder why that is. couldnt possibly have anything to do with how you cant give actual feedback to a business via doordash. you can only give feedback to the dasher. but it’s not their fault you messed up the order.
One of the service crew being rude the one with long hair guy and he looks asian...
Service: 1
Its terrible now , food was dry,no teriyaki sauce,they did away with it,????,not worth it at all , your better off getting,trader Joe's teriyaki chicken and rice and making it yourself,i will never go back worst place in Medford
Atmosphere: 1
Food: 1
Service: 1
Loading...