There was hair in my food someone probably wasn't wearing a hairnet
Atmosphere: 5
Food: 3
Service: 5
Luis Rolando Lucano Tecse
The customer service needs better training. They don't know how they can attend us or take our order. We ask for teriyaki chicken, and they served burned pieces. Also, they don't have teriyaki sauce to serve with the chicken. ??? No chop stick, and again they guy who was attending us wasn't kind.
Kid-friendliness: They need better training. They don't know how to speak with their clients
Andrea Harding-Donald
Had 1 piece of steak in my pepper steak and the vegetables where raw. The eggrolls where over cooked and cold the girl was rude when I asked for teriyaki sauce for my teriyaki chicken. She said no and I said but we ordered teriyaki chicken it comes with sauce. She then handed me 1 packet for 3 orders of chicken. And the girl next to her just laughed. Super unprofessional. Will never be going back
CHRIS WILCOX
Terrible service, opens late, no update and phones don’t work.
Atmosphere: 1
Food: 1
Service: 1
Andrew Biever
Mobile orders are never on time and food is greasy and sub par co.pared to the north Medford location. If you want Panda and live in south Medford take the extra couple minutes to go to the North location.
Atmosphere: 2
Food: 2
Service: 2
Damien Lucier
Staff makes you feel uncomfortable so id recommend drive thru or
Atmosphere: 1
Food: 4
Service: 1
Carla Tryber
I went through LINE and ordered broccoli beef. It was not made and I would have to wait so she talked me into chicken and green beans which I thought sounded great. However I pulled over to eat them. There was no chicken in there in the beans were really cold and only had onion which i hate onions. I went in and talked to a young kid and told him these beans are cold. There’s no chicken and she talked me into this because you were out of broccoli and beef at the moment. I did not know there was onions in here. I do not like this,i would like my original order of broccoli and beef. you found me two little minis of chicken only and I said to him why are you giving me this? I’m requesting broccoli in beef. He said I don’t know that’s what they said to do. I was very upset so I just left. I wasn’t gonna make more of a scene it was embarrassing enough to have to go in and say something. This is the second time I’ve gone thru drive thru and the food has been cold. If there was an option for no stars, I would do no stars.
Atmosphere: 1
Food: 1
Service: 1
Neelu Bandwal
The cashier man on register was very friendly and welcoming. Food was very good this time compare to three months ago. Rice is perfectly cooked. Chicken was nice and tender. All veggies were juicy and fresh. Whole team was very organized and working as team spirit. Loved it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side Chow Mein, Half & Half, Orange Chicken and Kung Pao Chicken, Veggie Spring Rolls 2
Top G
Lobby closed at 930.
Service: 1
Emma
Came on Christmas Eve after lucking out at other places around the Valley, the staff was so fast and kind even though we ordered quite a bit of food. The hard work was appreciated!
Food was good, Service was exceptional but a little stale. Don't go before they close because they don't have a whole lot of options.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Black Pepper Angus Steak, Build Your Own Plate - 2 Half Sides, Side Chow Mein, Mushroom Chicken, Grilled Teriyaki Chicken
Tim Müser
Ordered beef broccoli with power greens. I received a small bowl of undercooked broccoli, a couple of small pieces of beef and some undercooked cabbage on the bottom. Terrible, overpriced “meal”! Won’t be going back! They also made mistakes with my wife’s and daughter’s meals. Huge disappointment!
Atmosphere: 1
Food: 1
Service: 1
anna Strickling
consistently skimped or missing things. the other location in medford is much better.
Tyneisha Mastin
We went for lunch and they had us wait 6 mins for the meat to be cooked and when we got what we thought what's going to be fresh meat was cold. And we didn't get the extra bejing sauce on the meat like asked for.
Atmosphere: 2
Food: 1
Service: 1
Troy Shankles
It's ok , but the doors were closed for some reason so no atmosphere star
There was hair in my food someone probably wasn't wearing a hairnet
Atmosphere: 5
Food: 3
Service: 5
The customer service needs better training. They don't know how they can attend us or take our order. We ask for teriyaki chicken, and they served burned pieces. Also, they don't have teriyaki sauce to serve with the chicken. ??? No chop stick, and again they guy who was attending us wasn't kind.
Kid-friendliness: They need better training. They don't know how to speak with their clients
Had 1 piece of steak in my pepper steak and the vegetables where raw. The eggrolls where over cooked and cold the girl was rude when I asked for teriyaki sauce for my teriyaki chicken. She said no and I said but we ordered teriyaki chicken it comes with sauce. She then handed me 1 packet for 3 orders of chicken. And the girl next to her just laughed. Super unprofessional. Will never be going back
Terrible service, opens late, no update and phones don’t work.
Atmosphere: 1
Food: 1
Service: 1
Mobile orders are never on time and food is greasy and sub par co.pared to the north Medford location. If you want Panda and live in south Medford take the extra couple minutes to go to the North location.
Atmosphere: 2
Food: 2
Service: 2
Staff makes you feel uncomfortable so id recommend drive thru or
Atmosphere: 1
Food: 4
Service: 1
I went through LINE and ordered broccoli beef. It was not made and I would have to wait so she talked me into chicken and green beans which I thought sounded great. However I pulled over to eat them. There was no chicken in there in the beans were really cold and only had onion which i hate onions. I went in and talked to a young kid and told him these beans are cold. There’s no chicken and she talked me into this because you were out of broccoli and beef at the moment. I did not know there was onions in here. I do not like this,i would like my original order of broccoli and beef. you found me two little minis of chicken only and I said to him why are you giving me this? I’m requesting broccoli in beef. He said I don’t know that’s what they said to do. I was very upset so I just left. I wasn’t gonna make more of a scene it was embarrassing enough to have to go in and say something. This is the second time I’ve gone thru drive thru and the food has been cold. If there was an option for no stars, I would do no stars.
Atmosphere: 1
Food: 1
Service: 1
The cashier man on register was very friendly and welcoming. Food was very good this time compare to three months ago. Rice is perfectly cooked. Chicken was nice and tender. All veggies were juicy and fresh. Whole team was very organized and working as team spirit. Loved it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side Chow Mein, Half & Half, Orange Chicken and Kung Pao Chicken, Veggie Spring Rolls 2
Lobby closed at 930.
Service: 1
Came on Christmas Eve after lucking out at other places around the Valley, the staff was so fast and kind even though we ordered quite a bit of food. The hard work was appreciated!
Food: 5
Service: 5
Restaurantji Recommends
Food was good, Service was exceptional but a little stale. Don't go before they close because they don't have a whole lot of options.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Black Pepper Angus Steak, Build Your Own Plate - 2 Half Sides, Side Chow Mein, Mushroom Chicken, Grilled Teriyaki Chicken
Ordered beef broccoli with power greens. I received a small bowl of undercooked broccoli, a couple of small pieces of beef and some undercooked cabbage on the bottom. Terrible, overpriced “meal”! Won’t be going back! They also made mistakes with my wife’s and daughter’s meals. Huge disappointment!
Atmosphere: 1
Food: 1
Service: 1
consistently skimped or missing things. the other location in medford is much better.
We went for lunch and they had us wait 6 mins for the meat to be cooked and when we got what we thought what's going to be fresh meat was cold. And we didn't get the extra bejing sauce on the meat like asked for.
Atmosphere: 2
Food: 1
Service: 1
It's ok , but the doors were closed for some reason so no atmosphere star
Atmosphere: 1
Food: 4
Service: 5
Loading...