Sansei
1600 N Riverside Ave, Medford
(541) 779-6668
Recent Reviews
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Owner very very sassy! I enjoyed her service!!!! Food was ok!!! Not as bad as people are saying, I wasn’t offended by the sass.
Atmosphere: 3
Food: 3
Service: 3
The grossest thing I’ve eaten at the mall. The “vegetables” was cabbage mush. The noodles was that store bought crap when you cook it kinda hard. The chicken cuts is what really did it. They said when they refused to refund me that the machine cuts it. Well no wonder. Grossest cuts of chicken ever. Kept taking gritty pieces out of my mouth. My stomach hurt after eating this. I am thoroughly disgusted. I give zero stars on everything.
The lady who has been there for over elven years is miserable and highly unprofessional and rude. The food was okay, which might explain why it's still in business.
Atmosphere: 3
Food: 3
Service: 1
Overcharge for food I did not receive the food I did get was over done and had to wait way too long ,20 minutes for mall is a long time.Little Asian woman with a loudmouth behind the counter, is yelling at all the customers, including myself, really unpleasant experience.
Atmosphere: 1
Food: 1
Service: 1
Love the staff, they always make me feel welcome. My go to lunch spot if I’m working at the mall, awesome portions, and wicked fast for such a small staff!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Maui
I love this place! Very good food and a really sweet lady working here! She's wonderful and I highly recommend stopping by! Great experience.
Lady was rude, has terrible customer service. But food was ok.
Lady was rude, has terrible customer service. But food was ok.
This is my wife and I’s favorite place to eat, every time we go it’s always busy. The lady cooking our food usually is swamped with work but she still gives great service. Give people a break they’re all working hard.
The owner Leslie is so bad at costumer service that goes to the point of been disrespectful to clients. I have been a client there for at least the past 7 years. And after getting leftovers mixed with my food I decided it was too much. So I asked if I could have my order remade or my money back. And she started yelling that it was only $12 and that I was not grateful that she added meet to my food. That she will remember me and no longer take my orders in the future. She always make my food with almost no meet and never complained and the one time I do say something she reacts like this. . And she refused to provide me corporate office number.
Restaurantji Recommends
Extremely rude it was only 630 and she told us that she was about to close and that she would like to go home tonight so we better know what we want
Good for mall food. Awkward customer service interactions tho. Lol. :)
Excellent teriyaki chicken and the lady is always so nice.
The food was okay, but unfortunately the service was awful. I am never returning. The lady was extremely rude. She yelled at my Mom to “wait 10-15” for the chicken. When we haven’t even gotten to order yet. She CONTINUED to yell at us even after we ordered. She didn’t let us get our food after and kept repeating that it’ll take 10-15 minutes even though our food was right there. Then after we FINALLY got our food, my dad went over to collect it where she then proceeded to keep yelling at him that she called us 3 times and that now it wasn’t “her fault that the food was cold” We never once disrespected her and she shouldn’t have treated any customer like that.
Excellent teriyaki chicken and the lady is always so nice.
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