Sansei

1600 N Riverside Ave, Medford
(541) 779-6668

Recent Reviews

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Colin Cr

The lady who has been there for over elven years is miserable and highly unprofessional and rude. The food was okay, which might explain why it's still in business.

Atmosphere: 3

Food: 3

Service: 1

Scott Kozlowski

Overcharge for food I did not receive the food I did get was over done and had to wait way too long ,20 minutes for mall is a long time.Little Asian woman with a loudmouth behind the counter, is yelling at all the customers, including myself, really unpleasant experience.

Atmosphere: 1

Food: 1

Service: 1

Alex Snow

Love the staff, they always make me feel welcome. My go to lunch spot if I’m working at the mall, awesome portions, and wicked fast for such a small staff!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Maui

Savanah Young

I love this place! Very good food and a really sweet lady working here! She's wonderful and I highly recommend stopping by! Great experience.

Ashkins M

Lady was rude, has terrible customer service. But food was ok.

Ashley Melgoza

Lady was rude, has terrible customer service. But food was ok.

Gage Amato

This is my wife and I’s favorite place to eat, every time we go it’s always busy. The lady cooking our food usually is swamped with work but she still gives great service. Give people a break they’re all working hard.

oscar aldana

The owner Leslie is so bad at costumer service that goes to the point of been disrespectful to clients. I have been a client there for at least the past 7 years. And after getting leftovers mixed with my food I decided it was too much. So I asked if I could have my order remade or my money back. And she started yelling that it was only $12 and that I was not grateful that she added meet to my food. That she will remember me and no longer take my orders in the future. She always make my food with almost no meet and never complained and the one time I do say something she reacts like this. . And she refused to provide me corporate office number.

Jazmin Bywater

Extremely rude it was only 630 and she told us that she was about to close and that she would like to go home tonight so we better know what we want

Cynthia Anderson

Good for mall food. Awkward customer service interactions tho. Lol. :)

Teresa Garcia (Teresa Amehana Garcia)

Excellent teriyaki chicken and the lady is always so nice.

Katia Ibarra

The food was okay, but unfortunately the service was awful. I am never returning. The lady was extremely rude. She yelled at my Mom to “wait 10-15” for the chicken. When we haven’t even gotten to order yet. She CONTINUED to yell at us even after we ordered. She didn’t let us get our food after and kept repeating that it’ll take 10-15 minutes even though our food was right there. Then after we FINALLY got our food, my dad went over to collect it where she then proceeded to keep yelling at him that she called us 3 times and that now it wasn’t “her fault that the food was cold” We never once disrespected her and she shouldn’t have treated any customer like that.

Teresa Garcia or Amehana Arashi

Excellent teriyaki chicken and the lady is always so nice.

Erika Christian

I ordered my food and stood back to wait for it. About 5 other customers also waiting. Tried to keep my distance because of the pandemic going on. Every one else was served and still no food. Lady cooking asked what I was waiting for, replied my food. She said it was all cooked and someone else must have took it. She then points out lady in food court who possibly took it and starts to yell at her. Lady walked off. I wasn't going to eat food someone had for the past 10 minutes. They remake my order and then chastise me for not waiting close enough to counter and grabbing my order fast enough. The lady who took it had two people with her, how was I supposed to know she didn't order two meals. It's their fault for not keeping track of customers orders. Maybe read reciepts or something. Won't go back again.

Maj Jean

Good for mall food. Awkward customer service interactions tho. Lol. :)

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