Subway (Biddle Rd)
1550 Biddle Rd, Medford
(541) 858-0778
Recent Reviews
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Very fast and professional worker they need a raise though the two I was talking to had great customer service and Very good at multitasking
Atmosphere: 5
Food: 5
Service: 5
This is a great location the staff are awesome.
Atmosphere: 5
Food: 5
Service: 5
This is my favorite location to go to these ladies are amazing and they do a great job I was in here couple days ago there was a gal in front of me with 5 kids she was very difficult these ladies handled it very professionally I dont know how they do it ssometimes this is thr only location I will go to food and service just fantastic keep up the good work
Atmosphere: 5
Food: 5
Service: 5
This was not a good experience for us. I had 5 kids with me and as I was asking them what they wanted, the server asked if she should help the lady in back of us while they were deciding. The kids already knew what they wanted. Then my sandwich had very little meat with very little green peppers on the (only 3), so I had to ask for more. Im not going back. Firehouse Subs is better.
Atmosphere: 3
Food: 2
Service: 2
They don't have olives anymore as a condiment for your sandwiches.
Liz Morales made my sandwich today. She was very respectful and my sandwich was perfect. She is definitely a FANTASTIC asset to Subway.
Atmosphere: 5
Food: 5
Service: 5
Usually I always have had a great experience here but today I went in and one of your employees was definitely under the influence he had bloodshot eyes with a slurred speech and looked really confused kept saying what what over and over again
Unhelpful and rude.
Atmosphere: 1
Food: 2
Service: 1
Good food great prices great customer service. We always like coming to the subway for location and ease of access during our lunch breaks.
Atmosphere: 5
Food: 5
Service: 5
If I could give this place less than one star, I absolutely would. Unfortunately, Google doesn’t allow ratings below one star, or this establishment would receive a zero.
I placed my order online at 9:15 PM and waited outside, assuming the process would be quick, especially since there were no other customers at the time. A few minutes later, I watched walk-in customers enter and get served immediately, while my online order was completely ignored. I remained patient, thinking it wasn't a big deal — until another DoorDasher arrived after me and was handed an order right away.
By 9:30 PM — the time my order was supposed to be ready — I walked in to check on the status. The staff member casually told me he was just starting on my order. Moments later, two customers came in with large orders, and unbelievably, he prioritized them as well. At this point, it was clear something was wrong.
When I returned around 9:35–9:40, those two customers were already walking out with their food. As I walked in, the staff member looked at me and loudly snapped, “I’m not done,” in an unnecessarily rude tone. I walked out again, shocked by the lack of basic courtesy.
At 9:45 — 30 minutes after I had placed my order — I went back in and sat down, expecting that my food would be almost ready. Instead, he looked me in the eye and said, “I haven’t started your order yet.”
This was infuriating. Not only had I been misled earlier when he said my order was being prepared, but he also showed absolutely no regard for my time or the fact that I had been waiting outside for half an hour.
I finally left at 9:50 PM — 35 minutes after placing a simple online order. I had chosen this location to pick up dinner for my children, expecting a quick and easy experience. When I arrived home, they had already fallen asleep without dinner.
This experience was beyond disappointing. It was disorganized, disrespectful, and frankly unacceptable. I will never return to this location again, and I highly recommend others think twice before ordering from him. - (The guy wears a football subway jersey along with a cap.)
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
I had been here to order a sandwich and the lady at the restaurant was extremely rude and unprofessional. She seemed to act like she's not interested in her role and was extremely impatient. She was cussing and swearing as she was making the sandwich. This was at 9am so it's not end of the day blues. Her behavior kind of made me feel unsafe and I would not recommend this place.
Atmosphere: 1
Food: 3
Service: 1
Very bad service
Rude rude rude. No customers and employee just ignored me. It was an older black guy at around 220 pm on sat. May 10th. I wouldnt trust someone like that to make my sandwich. Subway i Medford of Biddle . Stay AWAY
The single staff member visible was more intent on completing what I think was an online order than they were helping me, the only customer physically in the store. I was very close to just walking out because of the delay.
Atmosphere: 4
Food: 5
Service: 2
Very rude service,the older lady was rolling her eyes the whole time at her worker,the other girl did a great job,I would not go back there again,she should be fired
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