The Cupcake Company
950 N Phoenix Rd #105, Medford
(541) 772-5511
Recent Reviews
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We had the BEST experience with Hannah, the owner. We ordered 5 dozen cupcakes with 5 different flavors for my daughter’s graduation party. She had so many flavors to choose from and was very helpful with her suggestions. Not only was every flavor absolutely delicious but they were beautiful and matched our theme perfectly. We were on a budget and her prices were very affordable. Hannah herself was so sweet and professional. I highly recommend!
We couldn’t be more thrilled with the cake and cupcakes for our daughter’s wedding! They were absolutely delicious and gorgeous! The display was stunning — beautifully decorated and perfectly matched to the style of the day. You could tell so much care and detail went into every part of it.
What really stood out was how Hannah, the owner, went the extra mile to make everything perfect. From design to delivery, everything was handled with such professionalism and heart. Our guests were blown away, and so were we!
If you’re looking for a cake and/or cupcakes that taste as amazing as they look, this is the one. Highly, highly recommend!
Cupcake was dry, cmon guys
The Cupcake Company catered treats for a work party we had. SKIP CRUMBL and go here!! Support a local business, who uses better ingredients and makes THE BEST cookies!! Peanut butter for the win.
2/27/2025-I tried out The Cupcake Company while waiting for a friend and WOW what a tasty treat! Yummy mocha coffee and cupcakes at 50% off.
Lemon cookie was absolutely exquisite and if you are in the area I would highly recommend coming by!
I ordered a BLTA sandwich on my last visit. They made the bacon while I waited and it was the perfect crispiness! The pasta salad was so good! I also had a couple of day old cupcakes on this visit and they were just as good as the ones made fresh daily.
In the past year, the food and service has definitely gotten better! I've tried their cupcakes, cookies, and snack bars and each one was great! Fresh and full of flavor. I highly recommend as a little treat for a friend or for yourself!
My son came here to have a cake made for me for my 50th birthday just last week. The cake we got was just sad. He asked for chocolate. And yes, it was chocolate. But it was nothing impressive. It wasn't even a pretty cake. Just brown. All brown. Even the writing... why would you put Brown writing on a brown cake? No flowers, nothing. The icing was crunchy? And tasted like water. The cake itself was moist but flavorless. It's honestly the worst cake I've ever eaten. Not to mention, everyone was sick after eating it.
I felt so bad that my son tried so hard to surprise me and this was the garbage he was given. For being a company that cakes are a specialty, this is very disappointing. I will never order from here ever again. Quality should be a priority, clearly with this cake it was not.
Had a fantastic experience at the cupcake Company! Hannah did an outstanding job on my gender reveal cake. Literally couldn’t have been happier! And the cake was absolutely delicious! Thank you again for all your hard work 🩷
Had a fantastic experience at the cupcake Company! Hannah did an outstanding job on my gender reveal cake. Literally couldn’t have been happier! And the cake was absolutely delicious! Thank you again for all your hard work 🩷
Restaurantji Recommends
I only had the blueberry lemon drop cupcake, it was very moist and flavorful with big juicy blueberries in the cake. I have to admit it's the best in the area. I've read some reviews that had bad experiences over a year ago but I also see it's under new management. I've been disappointed at every bake shop in the area. It's a far drive from me but I definitely want to come back to try their lunch now. I'll have to try the other cupcakes to see if I just got lucky or if these reviews are depending on the flavors you get.
Atmosphere: 4
Food: 5
Service: 5
The service was excellent, however the cupcakes were insanely dry and the coffee was ice cold. Lovely people, and the pulled pork was delicious. But… for a place literally with cupcake in its name…. I’m disappointed.
Atmosphere: 5
Food: 1
Service: 4
Now that the cupcake company is under new ownership it’s SO GOOD! I went in today and got to talk with the owner as well as get a few things and it SO GOOD! Hannah was just so amazing! That’s the only word I can use. She made sure I got everything I needed, was relational with me, and just overall a good experience!
OHHHHH AND THE SMORES COOKIE IS A 10/10!!!!
Atmosphere: 5
Food: 5
Service: 5
Amazing breakfast sandwiches! Highly recommended the bacon sandwich. The cupcakes are also delicious. Definitely will return.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cupcakes Reg Size
Absolutely delicious! Cannot recommend this lovely bakery enough! With many vegetarian, and vegan options, personal favorite is the bacon breakfast sandwich for the morning, combined with the cute inviting atmosphere. The perfect relaxing way to start the morning. With the cutest new ownership. A must see for anyone with a sweet tooth.
Atmosphere: 5
Food: 5
Service: 5
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