I had the most magical experience. Cate and Moorea along with their supervisor Makenna were so kind and helped me find the perfect drink. I had the worst day and they turned it around in a flash. I thought customer service was dead with this generation and I am so happy to have been proven wrong! Keep it up!
Atmosphere: 5
Food: 5
Service: 5
Chris Pucci
Standard Starbucks.
Atmosphere: 4
Service: 5
Jessica DiGregorio
I'm greeted with a smile every time I walk in. Great customer service and service all around
Atmosphere: 5
Food: 5
Service: 5
Andrew Zepf
My usual chill place Monday evenings during the school season while my wife and daughter are just up the road.
Atmosphere: 5
Food: 5
Service: 5
PATTY JO CURLER
Good. Breakfast ok.
Atmosphere: 5
Food: 4
Service: 4
ghettobougieahjooma B
It is what you would expect from any other locations. But, the service was excellent!
Atmosphere: 5
Food: 5
Service: 5
Jennifer Dobrowski
They will make mistakes on your drinks, or even hand you a different drink altogether, and then do absolutely nothing to fix it, and make you drive off with a drink you didn’t order. Wish I could give less stars.
Atmosphere: 1
Food: 1
Service: 1
Cristian Barcenas
WHO EVER MADE MY MATCHA LATTE I HATE YOU IT TASTES LIKE TRASH ITS SO DISGUSTING😡😡😡😡
Mark Post
I pre-ordered before I left my hotel and still had to wait a while once I was inside the store.
Great disappointment came over me when I found that they put raspberries in my dragon drink instead of dragon fruit. That made me sad.
Atmosphere: 4
Food: 2
Service: 3
Sarah Baker
Coffee tastes like water and they prioritize the drive through so walk ins took forever even though the store was mostly empty.
Absolutely the worst customer service I've had out of any fast food restaurant or restaurant in Newburg Ever The people on the microphone that work the drive through window are completely rude and I would not come here.
Atmosphere: 1
Food: 1
Service: 1
B G
I love this location. I go here every morning. They don’t know me by first name they know my order very friendly very quick.
Atmosphere: 5
Food: 5
Service: 5
Michelle A
I've been coming here with my husband for many years and I went in yesterday for the new chai with cherry foam but was very skeptical haha. When I tasted it, it was the best flavors ever and im not a fan of cherry at all and wow what a great mix of flavors. But not just that drink, everytime i come in here they are always extremely sweet, very friendly, smiling, fun and just all around amazing. The coffee is always great but yes sometimes they mess up but the great thing is. They're very apologetic and quick to fix it. Love this shop and will always come back. Thank you guys. Also I love how they write things on the cups. They're so sweet.
Atmosphere: 5
Service: 5
Euina FreeRealms
I feel like this location doesn’t know how to properly make the seasonal Lavender matcha :( Whenever i order it, there’s little to no lavender cold foam, and the entire drink is 90% foam and a couple sips of actual liquid.
Ana Atrian
Extremely mad and utterly disappointed that the new manager RYAN has decided to fire my favorite barista
I had the most magical experience. Cate and Moorea along with their supervisor Makenna were so kind and helped me find the perfect drink. I had the worst day and they turned it around in a flash. I thought customer service was dead with this generation and I am so happy to have been proven wrong! Keep it up!
Atmosphere: 5
Food: 5
Service: 5
Standard Starbucks.
Atmosphere: 4
Service: 5
I'm greeted with a smile every time I walk in. Great customer service and service all around
Atmosphere: 5
Food: 5
Service: 5
My usual chill place Monday evenings during the school season while my wife and daughter are just up the road.
Atmosphere: 5
Food: 5
Service: 5
Good. Breakfast ok.
Atmosphere: 5
Food: 4
Service: 4
It is what you would expect from any other locations. But, the service was excellent!
Atmosphere: 5
Food: 5
Service: 5
They will make mistakes on your drinks, or even hand you a different drink altogether, and then do absolutely nothing to fix it, and make you drive off with a drink you didn’t order. Wish I could give less stars.
Atmosphere: 1
Food: 1
Service: 1
WHO EVER MADE MY MATCHA LATTE I HATE YOU IT TASTES LIKE TRASH ITS SO DISGUSTING😡😡😡😡
I pre-ordered before I left my hotel and still had to wait a while once I was inside the store.
Great disappointment came over me when I found that they put raspberries in my dragon drink instead of dragon fruit. That made me sad.
Atmosphere: 4
Food: 2
Service: 3
Coffee tastes like water and they prioritize the drive through so walk ins took forever even though the store was mostly empty.
Restaurantji Recommends
Absolutely the worst customer service I've had out of any fast food restaurant or restaurant in Newburg Ever The people on the microphone that work the drive through window are completely rude and I would not come here.
Atmosphere: 1
Food: 1
Service: 1
I love this location. I go here every morning. They don’t know me by first name they know my order very friendly very quick.
Atmosphere: 5
Food: 5
Service: 5
I've been coming here with my husband for many years and I went in yesterday for the new chai with cherry foam but was very skeptical haha. When I tasted it, it was the best flavors ever and im not a fan of cherry at all and wow what a great mix of flavors. But not just that drink, everytime i come in here they are always extremely sweet, very friendly, smiling, fun and just all around amazing. The coffee is always great but yes sometimes they mess up but the great thing is. They're very apologetic and quick to fix it. Love this shop and will always come back. Thank you guys.
Also I love how they write things on the cups. They're so sweet.
Atmosphere: 5
Service: 5
I feel like this location doesn’t know how to properly make the seasonal Lavender matcha :( Whenever i order it, there’s little to no lavender cold foam, and the entire drink is 90% foam and a couple sips of actual liquid.
Extremely mad and utterly disappointed that the new manager RYAN has decided to fire my favorite barista
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