seems like all of the employees here are in such a hurry that they start being rude and disrespectful to customers. they forgot a drink with our order and after handing us the one, she had a disgusting tone while saying to have a good day and slammed the window shut before i could get a word out about the other drink. this employees name was harper with kinda blonde/red hair. and not a single person came to the window for upwards of 3 minutes. she then came back to the window with the second drink and again talking with a tone as if we had done something horrible and slammed the window again…. mind you the store was completely empty and i was the only car in the drive through. this is not a case of overworked employees, just unprofessional. if you hate your job that much, find another job.
Atmosphere: 1
Food: 1
Service: 1
Belinda Akers
Relaxing. Fast service. Staff is always very friendly.
Atmosphere: 5
Food: 5
Service: 5
Aman Khinda
Crestview Starbucks is the best, everyone on the team is a rockstar, I’m always genuinely greeted by name and everyone is always in a great mood.
Thank you Crestview Starbucks :)
Atmosphere: 5
Food: 5
Service: 5
Janice Messer
This particular store should be the role models for the nearby stores. Such friendly staff that are always willing to help you out with ideas.
Atmosphere: 5
Service: 5
Mark Horton
They’re always very nice and friendly! They work really hard to get your drink quickly to you
Atmosphere: 4
Service: 5
Esmeralda
Not sure if the person taking out order was just in a bad mood but if she doesn’t like working in a people oriented job she might want to consider a job change. Super rude. I didn’t get her name but a blonde younger lady. Our coffee even tasted weird.
Atmosphere: 1
Food: 1
Service: 1
Aimee Moore
This Starbucks has the worst customer service of any Starbucks I’ve ever been to. I placed a mobile order and I wasn’t going to make it in time to pick up my drink so I called to retime it and they were incredible rude and unhelpful. They said they cannot alter the cue and I’ll just have to get it when I get there. I explained I didn’t want it to sit there for 20 minutes and get watered down and gross. She refused to compromise so ultimately I asked her to cancel my order and refund it and she said she cannot do that either. So I decried to forfeit my drink there and went to a different Starbucks because of how she was unable to come to any reasonable solution. Horrible horrible location. Will not ever be back.
Service: 1
B G
I like the location. The drive-through is very hit and miss. Most of the time is extremely slow and there’s this constant theme of thank you for your patience or thank you for waiting. Sorry for the long wait and I come here every morning especially at 6 AM, trying to get to work sometimes it takes way too long in compared to the other location in town.
Atmosphere: 5
Food: 5
Service: 3
Nikki Rice
Everyone is always great here, very friendly!!! Usually never a wait. Even if they're busy, they get you through as quickly as possible!
Asked for some water in 95⁰ weather, an employee was EXTREMELY rude while trlling me im not allowed to get water and instead tried selling me a Frappuccino
Atmosphere: 1
Food: 1
Service: 1
Grant
Always a good experiment at this location
Chris Kelley
The only reason I am not giving it a 5 is because the music is always way too loud. The current group of employees is amazing.
Atmosphere: 4
Food: 5
Service: 5
Drew Y.
Starbucks delivers a nice atmosphere, consistently flavorful coffee, and friendly service.
Atmosphere: 4
Food: 4
Service: 4
Michelle Andrews
Ordering a blended coffee, offer it to me hot, I asked again for it to be blended, was given a shaken lukewarm coffee. Rude at drive through Would give zero stars if possible
seems like all of the employees here are in such a hurry that they start being rude and disrespectful to customers. they forgot a drink with our order and after handing us the one, she had a disgusting tone while saying to have a good day and slammed the window shut before i could get a word out about the other drink. this employees name was harper with kinda blonde/red hair. and not a single person came to the window for upwards of 3 minutes. she then came back to the window with the second drink and again talking with a tone as if we had done something horrible and slammed the window again…. mind you the store was completely empty and i was the only car in the drive through. this is not a case of overworked employees, just unprofessional. if you hate your job that much, find another job.
Atmosphere: 1
Food: 1
Service: 1
Relaxing. Fast service. Staff is always very friendly.
Atmosphere: 5
Food: 5
Service: 5
Crestview Starbucks is the best, everyone on the team is a rockstar, I’m always genuinely greeted by name and everyone is always in a great mood.
Thank you Crestview Starbucks :)
Atmosphere: 5
Food: 5
Service: 5
This particular store should be the role models for the nearby stores.
Such friendly staff that are always willing to help you out with ideas.
Atmosphere: 5
Service: 5
They’re always very nice and friendly! They work really hard to get your drink quickly to you
Atmosphere: 4
Service: 5
Not sure if the person taking out order was just in a bad mood but if she doesn’t like working in a people oriented job she might want to consider a job change. Super rude. I didn’t get her name but a blonde younger lady. Our coffee even tasted weird.
Atmosphere: 1
Food: 1
Service: 1
This Starbucks has the worst customer service of any Starbucks I’ve ever been to. I placed a mobile order and I wasn’t going to make it in time to pick up my drink so I called to retime it and they were incredible rude and unhelpful. They said they cannot alter the cue and I’ll just have to get it when I get there. I explained I didn’t want it to sit there for 20 minutes and get watered down and gross. She refused to compromise so ultimately I asked her to cancel my order and refund it and she said she cannot do that either. So I decried to forfeit my drink there and went to a different Starbucks because of how she was unable to come to any reasonable solution. Horrible horrible location. Will not ever be back.
Service: 1
I like the location. The drive-through is very hit and miss. Most of the time is extremely slow and there’s this constant theme of thank you for your patience or thank you for waiting. Sorry for the long wait and I come here every morning especially at 6 AM, trying to get to work sometimes it takes way too long in compared to the other location in town.
Atmosphere: 5
Food: 5
Service: 3
Everyone is always great here, very friendly!!! Usually never a wait. Even if they're busy, they get you through as quickly as possible!
Atmosphere: 5
Food: 5
Service: 5
Very big interior and friendly staff.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Asked for some water in 95⁰ weather, an employee was EXTREMELY rude while trlling me im not allowed to get water and instead tried selling me a Frappuccino
Atmosphere: 1
Food: 1
Service: 1
Always a good experiment at this location
The only reason I am not giving it a 5 is because the music is always way too loud. The current group of employees is amazing.
Atmosphere: 4
Food: 5
Service: 5
Starbucks delivers a nice atmosphere, consistently flavorful coffee, and friendly service.
Atmosphere: 4
Food: 4
Service: 4
Ordering a blended coffee, offer it to me hot, I asked again for it to be blended, was given a shaken lukewarm coffee. Rude at drive through Would give zero stars if possible
Service: 1
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