I’ve been coming to this BR for 10 years and never had any issues, until today. I decided to go up to the walk up window at about 1:38pm, and get a fuel. The drink wasn’t the issue, but the service. The worker was a blonde girl that I’ve never seen before, but I could’ve just missed her in the past. Anyways as I walked up she gave me a very nasty up and down look, and then proceeded to not make eye contact with me the entire interaction. Now I struggle with eye contact as well, so that alone isn’t what bothered me. But as a transgender individual, it was a very clear interaction that she didn’t seem to want to be having. I used to work at a coffee shop so I know the different interactions as such, but it just made me uncomfortable and a bit disappointed because I used to have such great interactions at this location.
Overpriced.. Small black and small hot chocolate...$8 without tips
Vicki Helmig
Good, as always. I appreciate the consistency of good food and drinks with friendly service
Atmosphere: 5
Food: 5
Service: 5
Meowth 1234
Made mine and my friends drink good. Gave food low star because we did not have any food. The atmosphere is good a bit loud with the music
Atmosphere: 4
Food: 1
Service: 5
Jeremy Buchanan
The ladies at the coffee shop are the best ever!
Atmosphere: 5
Food: 5
Service: 5
lewis cox
It's really good and they keep things moving so it's pretty fast as well. I'm not sure how anything to eat is but i like pretty much all the drinks. So they probably have good food items as well I just don't have any experience myself sorry.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blondie, White Chocolate, Fuel Can
Alyssa Miller
Double charged my card, still habent refunded the money. Wouldnt complain but this is the 3rd time now.
Channy L.
I very clearly stated my order and was given something completely different, thankfully I smelled it and it was a Fuel. I only wanted a flavored milk for my child. When I brought it to their attention I was treated like I was in the wrong. The young boy who took my order turned hood back to me and began talking about me rudely. I will never return to this location, do better children.
It's a drive in coffee shop but the workers are really nice and I go there often
Atmosphere: 3
Food: 5
Service: 5
Savanna
I asked for a peach smoothie with a little strawberry and they gave me a strawberry smoothie.
Food: 1
Layla Thompsen
OK, I’m gonna gush about this location just a bit. All of the girls who work at this location do a seriously great job. They are all friendly, helpful and every single time I’ve ever gotten a coffee from them, it has been a damn good drink. I usually get the blended Mexican mocha, and I just love it because it’s not like other coffee places where it feels like straight sugar being pumped into my veins!! It’s ALWAYS perfect. Like every single time, they never fail me at this location… Even when I ordered DoorDash this morning right when they opened at 5 AM, the drink is made to perfection. The whipped cream was fresh and fluffy and light, the drink was actually blended and not just made with some pre-blended frozen coffee mixture (Dutch Bros) yuckkkkkk! And the coffee is SO GOOD, strong and smooth and creamy and delicious, like it’s basically perfectly balanced with creamy chocolate and strong coffee! I am also pregnant so coffee legitimately makes me very happy when I get to have it and they just never disappoint at this location and it’s always busy and packed… With long lines that don’t take long at all. I wonder why? Because they make some damn good coffee, I swear people, I won’t go anywhere else. I’m sorry, but the one star reviews are a bunch of BS. According to one of the reviews, how are the girls supposed to know to remake your drink if you don’t tell them? They would happily do that for you. And if you have such severe dietary restrictions, but you drink that drink anyway? Even though it would make you sick for days? If you know what it’s supposed to look like, and it did not look right, they won’t know to fix it and also, maybe it was someone new or being trained? Sounds like a bunch of bologna to me. Communication is key here, people. And these girls have done nothing but deliver for me. I’m thinking I might do something nice for them just to show them that the community absolutely loves them here in Oregon city. Thank you Black Rock girls. You ladies always make my day!
Atmosphere: 5
Food: 5
Service: 5
Josh Savage
Possibly the worst blackrock I've ever been too. They provide Terrible service, always in a rush to get back to socializing with each other instead of making orders correct. and when they make a drink incorrect, they lie to your face and say it's they way it's made. When you ask them to remake it the way you asked, they usually developed an attitude and put minimal effort into the remade drink. I've been to at least 8-10 other black rock coffee bars, and I can absolutely tell you that this one is the worst of them all. If I could rate this place with zero stars, I most definitely would. If HR or corporate reads this, I would highly consider laying these people off, and hire new people who aren't biased and pick and choose when they want to put in the effort. I myself work in customer service and I provide each and every customer with respect and the best I can do, so that I display fantastic public relation skills and make my company look great. Now I have to travel around 35 minutes to order from a further black rock, or just go to dutch bros for 100% honesty and professional customer service.
I’ve been coming to this BR for 10 years and never had any issues, until today. I decided to go up to the walk up window at about 1:38pm, and get a fuel. The drink wasn’t the issue, but the service. The worker was a blonde girl that I’ve never seen before, but I could’ve just missed her in the past. Anyways as I walked up she gave me a very nasty up and down look, and then proceeded to not make eye contact with me the entire interaction. Now I struggle with eye contact as well, so that alone isn’t what bothered me. But as a transgender individual, it was a very clear interaction that she didn’t seem to want to be having. I used to work at a coffee shop so I know the different interactions as such, but it just made me uncomfortable and a bit disappointed because I used to have such great interactions at this location.
Atmosphere: 1
Food: 4
Service: 1
Drive thru coffee.
Atmosphere: 3
Service: 5
Amazing costumer service
Atmosphere: 5
Food: 5
Service: 5
Overpriced.. Small black and small hot chocolate...$8 without tips
Good, as always. I appreciate the consistency of good food and drinks with friendly service
Atmosphere: 5
Food: 5
Service: 5
Made mine and my friends drink good. Gave food low star because we did not have any food. The atmosphere is good a bit loud with the music
Atmosphere: 4
Food: 1
Service: 5
The ladies at the coffee shop are the best ever!
Atmosphere: 5
Food: 5
Service: 5
It's really good and they keep things moving so it's pretty fast as well. I'm not sure how anything to eat is but i like pretty much all the drinks. So they probably have good food items as well I just don't have any experience myself sorry.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blondie, White Chocolate, Fuel Can
Double charged my card, still habent refunded the money. Wouldnt complain but this is the 3rd time now.
I very clearly stated my order and was given something completely different, thankfully I smelled it and it was a Fuel. I only wanted a flavored milk for my child. When I brought it to their attention I was treated like I was in the wrong. The young boy who took my order turned hood back to me and began talking about me rudely. I will never return to this location, do better children.
Service: 1
Restaurantji Recommends
It's a drive in coffee shop but the workers are really nice and I go there often
Atmosphere: 3
Food: 5
Service: 5
I asked for a peach smoothie with a little strawberry and they gave me a strawberry smoothie.
Food: 1
OK, I’m gonna gush about this location just a bit. All of the girls who work at this location do a seriously great job. They are all friendly, helpful and every single time I’ve ever gotten a coffee from them, it has been a damn good drink. I usually get the blended Mexican mocha, and I just love it because it’s not like other coffee places where it feels like straight sugar being pumped into my veins!! It’s ALWAYS perfect. Like every single time, they never fail me at this location… Even when I ordered DoorDash this morning right when they opened at 5 AM, the drink is made to perfection. The whipped cream was fresh and fluffy and light, the drink was actually blended and not just made with some pre-blended frozen coffee mixture (Dutch Bros) yuckkkkkk! And the coffee is SO GOOD, strong and smooth and creamy and delicious, like it’s basically perfectly balanced with creamy chocolate and strong coffee! I am also pregnant so coffee legitimately makes me very happy when I get to have it and they just never disappoint at this location and it’s always busy and packed… With long lines that don’t take long at all. I wonder why? Because they make some damn good coffee, I swear people, I won’t go anywhere else. I’m sorry, but the one star reviews are a bunch of BS. According to one of the reviews, how are the girls supposed to know to remake your drink if you don’t tell them? They would happily do that for you. And if you have such severe dietary restrictions, but you drink that drink anyway? Even though it would make you sick for days? If you know what it’s supposed to look like, and it did not look right, they won’t know to fix it and also, maybe it was someone new or being trained? Sounds like a bunch of bologna to me. Communication is key here, people. And these girls have done nothing but deliver for me. I’m thinking I might do something nice for them just to show them that the community absolutely loves them here in Oregon city. Thank you Black Rock girls. You ladies always make my day!
Atmosphere: 5
Food: 5
Service: 5
Possibly the worst blackrock I've ever been too. They provide Terrible service, always in a rush to get back to socializing with each other instead of making orders correct. and when they make a drink incorrect, they lie to your face and say it's they way it's made. When you ask them to remake it the way you asked, they usually developed an attitude and put minimal effort into the remade drink. I've been to at least 8-10 other black rock coffee bars, and I can absolutely tell you that this one is the worst of them all.
If I could rate this place with zero stars, I most definitely would. If HR or corporate reads this, I would highly consider laying these people off, and hire new people who aren't biased and pick and choose when they want to put in the effort. I myself work in customer service and I provide each and every customer with respect and the best I can do, so that I display fantastic public relation skills and make my company look great. Now I have to travel around 35 minutes to order from a further black rock, or just go to dutch bros for 100% honesty and professional customer service.
Atmosphere: 1
Food: 1
Service: 1
Everyone here ROCKS!
Atmosphere: 5
Food: 5
Service: 5
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