I was door dashing for 2 orders at this location. One was ready as I arrived, the other took 40 minutes to be completed. I saw a dozen other door dashers arrive, receive their orders and leave before mine was ready. I asked every 10 minutes on expected time, and no one could give me an answer. One employee even exclaimed “WOW! You are STILL WAITING?!” I nodded. I am pretty sure from my meager understanding of Spanish, that my order was passed over and forgotten. Half way through it.
They were busy, yes. And no it was not my food. But that is still unacceptable as long waits also affect our ratings and reviews. They need someone to organize them and improve the flow of orders.
Service: 1
tay
This Taco Bell is usually great, but whoever was working the drive-thru window on January 10 around 11:40 p.m. needs a reminder that the job involves customers. Spent the entire interaction chatting with coworkers and then shut the window in my face mid-sentence so the conversation wouldn’t be interrupted. I’ve worked customer service for years, so this isn’t to be a Karen. I was just completely caught off guard by the rudeness as usually the service always has good vibes from this location. Customer first, gossip later.
Service: 1
Sarah Fraher
I went here in the morning not knowing they didn’t open until 10, we waited till they opened and the drive thru guy was instantly rude to us the whole time. Once we got up to the window the guy was instantly rude and told us “we just opened and have nothing ready so you have to park” i then asked for a receipt and he said “i always hand them out so i will” and i said “okay you don’t need to be rude” he then stated “well i’ve been at my other job all night and im tired so” and i said “that doesn’t mean you can be rude to your customers” he then closed the window on me and i parked. He came out with my food and was missing something so i went in there and said i was missing an item and he started to all of a sudden be super nice and have me an extra item and i asked for his name which was Zack
Atmosphere: 1
Food: 3
Service: 1
Dollene Crimmins
I'm no longer coming to Toco Bell until they can give me my correct change back. I don't know how many billions this company makes a year but they can't give me my correct change back since the pennies have been discontinued. They knew this was going to happen! Everywhere else I go to that doesn't have enough pennies gives me a nickel. Not Toco Bell. They don't even say anything to you at all. No I'm sorry. Nothing! I'm not rich. I'm very low income. My change no matter how small matters. When you add up all the pennies each location steals from people it adds up! I go to 3 different locations of Toco Bell and every single one acts like they don't owe me my change! So I'm done. I refuse to have to have exact change! I love Toco Bell but until they fix this problem I'm done!
Atmosphere: 1
Food: 1
Service: 1
Gerad Preston
Waited inside for 30 minutes to get my food just now. I thought going inside would be faster. At least 20 cars went through the drive through and got their food before me. Absolutely ridiculous
Atmosphere: 3
Food: 3
Service: 1
Aaron Reynolds
It's exactly what you expect from Taco Bell
Atmosphere: 3
Food: 3
Service: 3
ParadoxicalInsanity
The worst taco bell I've ever been too. Maybe 2 employees speak english. They just look at you when you stand at the counter... No hi... No how can I help .. the wait times are atrocious.... I don't know what this business model is but is really really bad
Atmosphere: 1
Food: 2
Service: 1
Shaun Weston
If I could rate no stars I would. This is by far the worst managed fast food restaurant in the Oregon City area and surrounding areas. I'm not talking about taco bell in general because there are several in the area that operate perfectly normal. This 1 on the other hand has incompetent employees that can't get orders out in a timely manner at all. They mess orders up, and they simply dont care. We have had these issues several times before at this location, but unfortunately, it's the closest taco bell to us. Whoever runs this restaurant should be fired immediately and they should have new management brought in. It took us over 30 minutes to get our food when there was only 8-9 cars in line.
Extremely disappointed in the service received tonight. I’m a delivery driver and upon arriving was told by an employee going on break that I was 3rd in line. 15 minutes go by, still no order. The same employee comes back from break asks me once again, I tell him the same name for the order and he says yeah 3rd in line. Not one employee worked on my order within that time. It was a simple luxe box for an uber delivery that turned into a 25+ minute wait due to another order coming in shortly and needing to wait for that as well. With the amount of employees I would hope there would be a better system in place. Not to mention I watched employees use a spatula that looked like it hadn’t been washed for days. Service and cleanliness severely lacking.
Service: 1
SamEow
The tall white guy who is always at the window is one of the rudest people I’ve ever Interacted withat a Taco Bell
Atmosphere: 1
Food: 5
Service: 1
Margo Corrine
Wonderful experience!! Kailyn was incredible, super sweet and patient! All the food was put together perfectly and was as hot as can be. Best breakfast crunch wrap I've had from any tb location. Tell her we said thanks!
Atmosphere: 5
Food: 5
Service: 5
Chris
Order food here and you're waiting 15+ mins for it. A restaurant is quicker than this taco bell. Can't get help from anyone at the counter.
Atmosphere: 1
Food: 2
Service: 1
Alijah Scott
Best food I ever had from Taco Bell. And the service is amazing great energy very nice people
I was door dashing for 2 orders at this location. One was ready as I arrived, the other took 40 minutes to be completed. I saw a dozen other door dashers arrive, receive their orders and leave before mine was ready. I asked every 10 minutes on expected time, and no one could give me an answer. One employee even exclaimed “WOW! You are STILL WAITING?!” I nodded. I am pretty sure from my meager understanding of Spanish, that my order was passed over and forgotten. Half way through it.
They were busy, yes. And no it was not my food. But that is still unacceptable as long waits also affect our ratings and reviews. They need someone to organize them and improve the flow of orders.
Service: 1
This Taco Bell is usually great, but whoever was working the drive-thru window on January 10 around 11:40 p.m. needs a reminder that the job involves customers. Spent the entire interaction chatting with coworkers and then shut the window in my face mid-sentence so the conversation wouldn’t be interrupted. I’ve worked customer service for years, so this isn’t to be a Karen. I was just completely caught off guard by the rudeness as usually the service always has good vibes from this location. Customer first, gossip later.
Service: 1
I went here in the morning not knowing they didn’t open until 10, we waited till they opened and the drive thru guy was instantly rude to us the whole time. Once we got up to the window the guy was instantly rude and told us “we just opened and have nothing ready so you have to park” i then asked for a receipt and he said “i always hand them out so i will” and i said “okay you don’t need to be rude” he then stated “well i’ve been at my other job all night and im tired so” and i said “that doesn’t mean you can be rude to your customers” he then closed the window on me and i parked. He came out with my food and was missing something so i went in there and said i was missing an item and he started to all of a sudden be super nice and have me an extra item and i asked for his name which was Zack
Atmosphere: 1
Food: 3
Service: 1
I'm no longer coming to Toco Bell until they can give me my correct change back. I don't know how many billions this company makes a year but they can't give me my correct change back since the pennies have been discontinued. They knew this was going to happen! Everywhere else I go to that doesn't have enough pennies gives me a nickel. Not Toco Bell. They don't even say anything to you at all. No I'm sorry. Nothing! I'm not rich. I'm very low income. My change no matter how small matters. When you add up all the pennies each location steals from people it adds up! I go to 3 different locations of Toco Bell and every single one acts like they don't owe me my change! So I'm done. I refuse to have to have exact change! I love Toco Bell but until they fix this problem I'm done!
Atmosphere: 1
Food: 1
Service: 1
Waited inside for 30 minutes to get my food just now. I thought going inside would be faster. At least 20 cars went through the drive through and got their food before me. Absolutely ridiculous
Atmosphere: 3
Food: 3
Service: 1
It's exactly what you expect from Taco Bell
Atmosphere: 3
Food: 3
Service: 3
The worst taco bell I've ever been too. Maybe 2 employees speak english. They just look at you when you stand at the counter... No hi... No how can I help .. the wait times are atrocious.... I don't know what this business model is but is really really bad
Atmosphere: 1
Food: 2
Service: 1
If I could rate no stars I would. This is by far the worst managed fast food restaurant in the Oregon City area and surrounding areas. I'm not talking about taco bell in general because there are several in the area that operate perfectly normal. This 1 on the other hand has incompetent employees that can't get orders out in a timely manner at all. They mess orders up, and they simply dont care. We have had these issues several times before at this location, but unfortunately, it's the closest taco bell to us. Whoever runs this restaurant should be fired immediately and they should have new management brought in. It took us over 30 minutes to get our food when there was only 8-9 cars in line.
Atmosphere: 1
Food: 1
Service: 1
I found a hair as long as my body in my food
Just oof.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Extremely disappointed in the service received tonight. I’m a delivery driver and upon arriving was told by an employee going on break that I was 3rd in line. 15 minutes go by, still no order. The same employee comes back from break asks me once again, I tell him the same name for the order and he says yeah 3rd in line. Not one employee worked on my order within that time. It was a simple luxe box for an uber delivery that turned into a 25+ minute wait due to another order coming in shortly and needing to wait for that as well. With the amount of employees I would hope there would be a better system in place. Not to mention I watched employees use a spatula that looked like it hadn’t been washed for days. Service and cleanliness severely lacking.
Service: 1
The tall white guy who is always at the window is one of the rudest people I’ve ever Interacted withat a Taco Bell
Atmosphere: 1
Food: 5
Service: 1
Wonderful experience!! Kailyn was incredible, super sweet and patient! All the food was put together perfectly and was as hot as can be. Best breakfast crunch wrap I've had from any tb location. Tell her we said thanks!
Atmosphere: 5
Food: 5
Service: 5
Order food here and you're waiting 15+ mins for it. A restaurant is quicker than this taco bell. Can't get help from anyone at the counter.
Atmosphere: 1
Food: 2
Service: 1
Best food I ever had from Taco Bell. And the service is amazing great energy very nice people
Atmosphere: 5
Food: 5
Service: 5
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