do yourself a huge favor and DO NOT order delivery from this location (or any others). They're simply too busy for online ordering and the physical location is inside the mall so have fun parking for a pick up.
Atmosphere: 1
Food: 5
Service: 1
Tuang Thang
Go to the one next to the book store. The one by Footlocker service is terrible. Long wait times and very rude workers.
Atmosphere: 1
Food: 3
Service: 1
rylan
The workers were clueless and incompetent. Every time I asked them the most basic question they just stood their dumbfounded looking at each other for answers. Who trains these people. I’ve had bad service before, but this was just pathetic. Food wasn’t terrible.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Pepperoni Pretzel, Mini Pretzel Dogs
xYz
Casey was very nice!
Atmosphere: 5
Food: 5
Service: 5
V Rene
I'm going to tell you a true story. All truth no lies. I recently went to this location ad ordered some food that should have been good. Sadly it wasn't. I was standing in line and I over heard the cashier talking to the customer about how her day was going. The cashier kept forgetting stuff the customer had ordered and then proceeds to tell the lady that " she's a little slow and she just started her period 2 hours ago."Now as I order my food I notice she wasn't wearing gloves and she had pimples all over her face and her nails were dirty.. with that being said I paid for my dinner , a pizza pretzel, hot dog bites and a special cool drink. Is was like 20 dollars down the drain. I took one bite of my pizza pretzel and spit it out and threw up. Like how gross are you. Thats pretty nasty. Thats not what a customer wants to hear before she eats her dinner.The last three times I've been here the bread has been dry and old. Cold as well. Hard earned money down the drain.I love this place but when James is working. He's the manager. He a great team member and the food is fresh when he works. If he's not working keep walking. Sorry guys I won't be returning.
Mike Arthurs (Orunj)
This is the Auntie Anne's on the second level. Friendly staff. Great pretzels
Tracy
I went because I saw no line.But the unprofessional staff had me wait to order anyway while many of them glanced at me or avoided acknowledging me entirely. No hairnets were to be seen, just filthy (probably stinky) hats or none at all. Sweaty people touching their hair and faces and then my food without washing their hands or wearing gloves. The pretzel was overcooked and dry, I did not finish it. The pretzel was way overpriced for the quality. The item I actually wanted, pretzel pieces, was not available and no employee had an answer for when they would be! As the employees barked at each other for that, I realized that tip culture is here, as the screen asked me to tip the employee that did a horrible job. The employee then, very loudly, said "please tip!" Its desperate and embarrassing to practically beg for extra money, a few cents at a time. I will not be going back for several reasons but that last bit was the end for me, what a sad turn off.
Slava Zagreychuk
The service here is super slow, they are out of everything here, can't believe it's 12.09 and nothing here is cooked. Have to wait 15 mins for them to cook anything.
Lana B.
Stood in a long line & didn't mind the wait, but because of that I had plenty of time to watch how one of the guys working had hair almost to his shoulders, it wasn't tied back or in a net, he kept touching his hair & pushing it back, was tying his apron, all of this in gloves & then continues to touch the dough.... this quickly made me change my mind about grabbing a bite here. No-thank-you.
Nicholas Phillips
Unprofessional staff. Will ignore you unless you wait in line even if you have a mobile order.
Good product we all know that but all of the employees have long hair with no hairnets and the guy making the product was touching his hair its a job it doesn’t matter how you look
Evan G.
Great service. Went here last night and there was only one worker but shannan got me my pretzel even though I was last minute.
Vernon Gabel
Have always gotten great service from both locations in Clackamas Town Center. Always better then we expect!!
sarah racine
If you order online do not go to get pick up spot as the receipt tells you to, the employees will ignore you. Stood at spot for 25 min currently while husband is in line. Not even an acknowledgment
Kassie T.
The cashier couldnt have cared less about me not being masked, but his manager (im guessing) came up and whispered in his ear and then he asked if i had a mask and couldnt sell me a pretzel otherwise. I obviously will no longer be giving them any of my business. In hindsight, i really wish i made her come up and say it to my face and give her the practice to become the tyrannical dictator she clearly wants to be. The only thing worse than being so insanely moronic is making someone else do your bidding. You can go in a restaurant, sit down, take your mask off and talk to your server several times over an evening. Auntie annes cannot pass you a bag over the course of 5 seconds. We have truly entered clown world.
do yourself a huge favor and DO NOT order delivery from this location (or any others). They're simply too busy for online ordering and the physical location is inside the mall so have fun parking for a pick up.
Atmosphere: 1
Food: 5
Service: 1
Go to the one next to the book store. The one by Footlocker service is terrible. Long wait times and very rude workers.
Atmosphere: 1
Food: 3
Service: 1
The workers were clueless and incompetent. Every time I asked them the most basic question they just stood their dumbfounded looking at each other for answers. Who trains these people. I’ve had bad service before, but this was just pathetic. Food wasn’t terrible.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Pepperoni Pretzel, Mini Pretzel Dogs
Casey was very nice!
Atmosphere: 5
Food: 5
Service: 5
I'm going to tell you a true story. All truth no lies. I recently went to this location ad ordered some food that should have been good. Sadly it wasn't. I was standing in line and I over heard the cashier talking to the customer about how her day was going. The cashier kept forgetting stuff the customer had ordered and then proceeds to tell the lady that " she's a little slow and she just started her period 2 hours ago."Now as I order my food I notice she wasn't wearing gloves and she had pimples all over her face and her nails were dirty.. with that being said I paid for my dinner , a pizza pretzel, hot dog bites and a special cool drink. Is was like 20 dollars down the drain. I took one bite of my pizza pretzel and spit it out and threw up. Like how gross are you. Thats pretty nasty. Thats not what a customer wants to hear before she eats her dinner.The last three times I've been here the bread has been dry and old. Cold as well. Hard earned money down the drain.I love this place but when James is working. He's the manager. He a great team member and the food is fresh when he works. If he's not working keep walking. Sorry guys I won't be returning.
This is the Auntie Anne's on the second level. Friendly staff. Great pretzels
I went because I saw no line.But the unprofessional staff had me wait to order anyway while many of them glanced at me or avoided acknowledging me entirely. No hairnets were to be seen, just filthy (probably stinky) hats or none at all. Sweaty people touching their hair and faces and then my food without washing their hands or wearing gloves. The pretzel was overcooked and dry, I did not finish it. The pretzel was way overpriced for the quality. The item I actually wanted, pretzel pieces, was not available and no employee had an answer for when they would be! As the employees barked at each other for that, I realized that tip culture is here, as the screen asked me to tip the employee that did a horrible job. The employee then, very loudly, said "please tip!" Its desperate and embarrassing to practically beg for extra money, a few cents at a time. I will not be going back for several reasons but that last bit was the end for me, what a sad turn off.
The service here is super slow, they are out of everything here, can't believe it's 12.09 and nothing here is cooked. Have to wait 15 mins for them to cook anything.
Stood in a long line & didn't mind the wait, but because of that I had plenty of time to watch how one of the guys working had hair almost to his shoulders, it wasn't tied back or in a net, he kept touching his hair & pushing it back, was tying his apron, all of this in gloves & then continues to touch the dough.... this quickly made me change my mind about grabbing a bite here. No-thank-you.
Unprofessional staff. Will ignore you unless you wait in line even if you have a mobile order.
Restaurantji Recommends
Good product we all know that but all of the employees have long hair with no hairnets and the guy making the product was touching his hair its a job it doesn’t matter how you look
Great service. Went here last night and there was only one worker but shannan got me my pretzel even though I was last minute.
Have always gotten great service from both locations in Clackamas Town Center. Always better then we expect!!
If you order online do not go to get pick up spot as the receipt tells you to, the employees will ignore you. Stood at spot for 25 min currently while husband is in line. Not even an acknowledgment
The cashier couldnt have cared less about me not being masked, but his manager (im guessing) came up and whispered in his ear and then he asked if i had a mask and couldnt sell me a pretzel otherwise. I obviously will no longer be giving them any of my business. In hindsight, i really wish i made her come up and say it to my face and give her the practice to become the tyrannical dictator she clearly wants to be. The only thing worse than being so insanely moronic is making someone else do your bidding. You can go in a restaurant, sit down, take your mask off and talk to your server several times over an evening. Auntie annes cannot pass you a bag over the course of 5 seconds. We have truly entered clown world.