Baskin Robbins in Portland

“There were three people working tonight. Reese, Jonah and a third person with red hair that I did not get the name of. He was working diligently to close the place for the night as I got there 6 minutes before close. Reese was genuine and friendly while sweeping the lobby floor. She was happy to hold a conversation with me while staying on task which I appreciated! Jonah made my custom beverage and due to a misunderstanding I asked for my order to be remade. Without hesitation he agreed and after clarification I was presented with a thoughtfully prepared, delicious blend of ice cream and coffee. I apologized for the late order and thanked the closing team again. The 3 of them seemed to know their jobs and were seasoned employees. Whomever is responsible for these 3 employees should be proud of their team! Great experience - thank you.“

“I love Baskin Robbins, I have since I was a child. The lemon custard is my favorite DVD it amazes me you can still get it 35+ yrs after I first had it. The staff is always friendly and never pushy when i can't decide. The app is great and has terrific coupons. I'll always be a Baskin Robbins fan for as long as they're around“

“I walked in needing an Oreo ice cream cake for my son's birthday party the same day. I know. Poor planning and procrastination on my part. But there was a cake in the freezer and they were even able to write on it! Woot! Thanks for being awesome, neighborhood Baskin Robbins!“

“Just got served by McKenna and I’m so greatly pleased and grateful for her amazing customer service!
One of my kids accidentally knocked his cone over and I was frustrated and was ready to trash it. Wasn’t expecting a new one, but she surprised us with his replacement cone! Then right after cleaning up my son’s mess, my daughter then in turned knocked my cone over. She kindly replaced mine too! This is the only Baskin Robins that we visit, spoke to the owner and he is the representation of great business and superb customer serviced staff.“