Capriotti's Sandwich Shop

Ordered two sandwiches and two cookies and we were delivered one sandwich and two cookies. The Grubhub delivery driver texted us! Not the shop. When we spoke they refused to substitute a vegetarian option for the option they ran out of ingredients for. I have so many options, not putting up with this ever again.

No tables, no chairs. Just a strange little sandwich portal serving up the Capastrami, a girthy, tangy, wet masterpiece. I ate it in my car like a gremlin and instantly understood my life’s purpose. Juicy, bold, messy in all the right ways. I’d cross state lines for this thing.

so this is a story about door dash. I ordered my food via door dash a few weeks ago and it said about 30 to 45 minutes. 45 minutes go by and im wondering what's taking so long so I open the app and see the driver is still waiting for the order but then it starts saying looking for new driver. finds one and they make their way to the store and wait then it kicks it to another driver then another then another. im wondering what's going on so after the hour mark I finally call the restaurant. they tell me my order was stolen and I needed to cancel the order. we'll canceling my order would mean that I would only get 9 dollars back out of the 50 bucks I spent. they told me to cancel it and re order it and that they are not allowed to make new sandwiches for orders that are stolen. 1 why didn't they cancel the order sighting issues with the order so I didn't waste my time 2 if you know in good faith that it indeed was stolen why not make new sandwiches. they knew who i was all i had to do was say it was a door dash order for nick and then they told me it was stolen. idk if they hold their delivery orders behind the counter or on the counter but they should definitely make it harder for this to happen. other than this issue their food is good me and my wife enjoy it, it's just the service to the customer that needs to improve. oh and instead of reordering from them after I contacted door dash customer service to get my full refund I ordered jimmy John's instead. this experience has made me more cautious of ordering from them again via door dash.

Was doing DoorDash and the guy working in the back offered me a sandwich that was a messed up order. Best sandwich I’ve ever had I will be back next time to buy one for myself!

Still to this day my all time favorite sandwich shop this side of America!

They changed the stuffing on the Bobbie. Not a good move, probably cheaper for them.

Good food, but it is very spence

This place is slow to make food and the manager is not helpful. This is not a place a would recommend

They have the best subs!! Reminds me of the east coast subs

Great Sandwiches. My favorite is the hot Bobbie. Sooo good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Hot Bobbie, Roast Turkey Sandwich

Vegetarian options: Vegetarian "turkey" coleslaw sandwich was fantastic.

Fries are weird. Like they shaved potatoes with a cheese grater and fried them. Not a fan.

Atmosphere: 5

Food: 4

Service: 5

Cheese steak sandwich is one of the better ones I’ve had around here and for the best price. My husband loves the thanksgiving sandwiches.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Steak

I placed an online delivery order through DoorDash. DoorDash driver got lost and never made it. I was refunded through DoorDash. Through absolutely no fault of their own, Kyle at Capriotti’s took it upon himself to remake my entire order (4 sandwiches) and ensure that it would be delivered to us at no cost. So thankful that Kyle did this for me and my family. He went way above and beyond.

Food: 5

Service: 5

Serving au jus sandwiches with jus in a plastic container has problems. I had an incident with a broken plastic container while delivering and the customer didn't get jus.

Some of the thickest, driest meat I've had on a cheese steak. It's like they chopped up a cheap hamburger patty. Also got a chicken cheese steak that was equally disgusting with way over cooked chicken and mushrooms that smelled like the ocean.

Food: 1

Service: 2