Chipotle Mexican Grill
1948 SW Broadway, Portland
(503) 274-2002
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
I have been here numerous times to give this location a chance. This location never has any of the full bar together. There is virtually never any fajita veggies, no matter what time of the day you go. I have went at 7:00 p.m., at 1:30 p.m., and I have been in the evening. 3 to 4 times in a row the manager himself said there was not enough vegetables or they had not prepared enough for the day. The fact that they are unwilling to go get the product from the back and make it his concerning on top of the fact that the portions are rather small at this location. The manager gave my lady friend a large scoop of babrbacao vs a small scoop of steak for me Very unprofessional vibes to me.
I would like to see a change in attitude towards customer service and meal prep, or a change in management altogether as a solution. The customer is always most valuable. Check the reviews.
Atmosphere: 4
Food: 2
Service: 2
Best chepootleeee yum yum
Atmosphere: 5
Food: 5
Service: 5
my experience with the staff was wonderful. both the person who made my burrito and the cashier were lovely and i got an excellently-made burrito
Atmosphere: 5
Food: 5
Service: 5
I had an issue with my application processing my order despite my bank account getting withdrawn. The gentleman (Nathan) was very so kind enough and gave it to me for free. I really do appreciate it.
Atmosphere: 5
Food: 5
Service: 5
This store regularly runs out of main ingredients which is pretty insane in itself, i've been in at like 7:30 pm before and they've said they were out of chicken.. like cook more? if you don't have more to cook, fire whoever's in charge of inventory. this also leads to online orders being screwed and having ingredients entirely forgotten with no replacement or easy way of receiving a refund and you WILL NOT receive a notice before leaving. then you have to argue with their bot on the app. overall very bad, probably consistently worst chipotle i've been to.
their portions are small and their guac is bad too. they don't even break up the avocados
Food: 2
Service: 2
This is the 4th night I've been here where they've been out of beans, and the 3rd night that they've been out of ice... This is by far the worst run chipotle I've ever been to...
Atmosphere: 1
Food: 1
Service: 1
Staff are very stingy, have to ask for EXTRA beans and rice multiple times just to get a normal portion sized bowl. Foods alright tho.
Atmosphere: 3
Food: 4
Service: 1
Incredible and kind staff! They are always so attentive to my allergy and they're just the best!!! Also they should all get raises :)
Atmosphere: 5
Food: 5
Service: 5
What’s the point of ordering online if you order 15 minutes before you get there, everybody that was there in line when you got there has already gotten their food, and you have to wait another 15 minutes?
Atmosphere: 3
Food: 3
Service: 3
Real small portions and they’re always out of something. I wouldn’t
recommend this chipotle.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Absolutely pathetic. I ordered a veggie bowl with guac and veggies, and what I got was a sad, flavorless pile of black beans and rice. No guac. No veggies. Just a sloppy, half-hearted excuse for a meal. If I wanted a bowl of disappointment, I could’ve made it at home for free. It’s honestly insulting to pay Chipotle prices for something they couldn’t even bother to get remotely right. This location clearly doesn’t care about quality, accuracy, or basic customer service. Embarrassing.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito Bowl
I really like the Honey Chicken they have now
Atmosphere: 5
Food: 5
Service: 5
The burritos here are made out of love ya'll😭They're so fat😩Probably the best Chipotle in PDX
Atmosphere: 5
Food: 5
Service: 5
Food is great, but my first experience ordering through the chipotle app is now soured. Missing large chips. No way to remedy since I'm already home many miles away. No easy way to get a refund it seems. The people working were prompt in getting my order to me but seemed very frazzled and busy when I asked if I could have a side of salad dressing. No wonder they missed 1 out of the 4 items in my order. Bound to make mistakes when staff is stretched too thin.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Burrito Bowl
Do not eat here unless you want food poisoning. My daughter had dinner from here and has been throwing up since. They undercook their rice, their tortilla warmer doesn’t melt their cheese but they pretend like it works, and their rice tastes sour. They don’t clean their bathroom, my daughter was going to use it one time but it was so bad we had to run out and go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Loading...