The kid that works at this location with somewhat long hair and a nose ring is completely unprofessional and rude rude rude rude rude rude rude rude rude rude rude rude rude rude rude
Cesar Alvarez
Placed an order on Saturday 9/6. Went to get my food but found the placed closed with a sign on the door saying not enough staff to open. They still charged my card, and when I called to ask for a refund they said I have to come into the store to request that.
Atmosphere: 4
Food: 3
Service: 1
Michael Chang
I go to this Einstein on a regular basis. Service is meh, at best. I always have to ask for napkins and knives when I get a box of bagels and I always seem to have to ask for coffee cups/cream when I buy a box of coffee. Customer service is just not part of the culture. Last time I bought a box of bagels the kid behind the counter didn't even give me the right number of bagels... And didn't even say sorry when I had to go back and ask him to recount.
C Off
Coffee was terrible and the store wasn't very clean.
Jill Curtis
People here are polite and courteous and fast
Gordon Addis
Service is okay, but there was no schmeer on my bagel sandwiches last trip. I eat here often, but check your order. Watch for the brisket, dry, or just poor quality. Just disappointed with all sandwiches. If you just want a bagel, they are awesome. They just don't do much else very well.
josh briggs
I ordered 1 strawberry cream cheese strudel. Priced at $ 2.99. Cashier rang it up and said $3.19. I said the sign says 2.99. They wanted argue and continued to tell me 3.19. I said we'll ill take the one in the cabinet priced at 2.99. I could tell they were clearly upset for me calling them out on price. They then had a manager come over adjust price to $2.87. I didn't need a discount only the item for priced marked. They then never said anything but then threw the .13 cents on the counter towards me In a very rude manner. That clearly mad me upset and felt very disrespected. I will never return to this establishment because of this extremely rude and entitled behavior.
Atmosphere: 2
Food: 2
Service: 1
Nicolas Kirsch
Just got a very disappointing avocado bagel. Underripe avocado and waaaay to much pepper.
Food: 1
Service: 4
kevin russ
Came in with my wife for the first time thinking the local bagel place looked nice. Unfortunately we were met with a different encounter. Food was good, coffee was good but the order was incorrect and the ladies in the back were VERY obviously not in a good mood. 1 Caucasian lady was yelling about not having enough eggs, and not having the correct bagels. The other in black met us with glares.(potentially manager?) Bummer because the food was good despite the order being wrong for our drinks. But the person who took our order seemed nice and honestly they seemed scared of the other 2 employees. One in which was wearing black and was telling her to clean the floors. Overall bad vibes but good food. Will not be returning due to being so uncomfortable with the unhappy workers. And I feel bad for the one who took our order. They looked very stressed and frightened by the others.
Atmosphere: 1
Food: 4
Service: 1
Maria Kent
Mmmm obsessed with their Texas Brisket cheddar jalapeño bagel! 10/10 recommend.
The girl that always makes my food is amazing ! She makes my messy eggs over easy for my jalapeño brisket breakfast bagel and it is amazing ! Service is great, prices are very realistic, and they open EARLY.... Some of us still start work early in the field and seems nobody opens before 11. Super frustrating. This place is a 15 out of 10 ! Wish I knew my main girls name because she is awesome ! Might be a manager ? I'll update soon with her name. Go there !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Texas Brisket Sandwich
Lisa Berglund
Good parking, good service. They were busy so it took some time for my order but I was still in and out in 10 minutes. Next time I'll probably do a mobile order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lox and Bagel with Cream Cheese
dj olver
The girl that always makes my food is amazing ! She makes my messy eggs over easy for my jalapeño brisket breakfast bagel and it is amazing ! Service is great, prices are very realistic, and they open EARLY.... Some of us still start work early in the field and seems nobody opens before 11. Super frustrating. This place is a 15 out of 10 ! Wish I knew my main girls name because she is awesome ! Might be a manager ? I'll update soon with her name. Go there !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Texas Brisket Sandwich
Cole Kelly
Well don't go here for lunch. Over ran with about 30 kids from the middle school. And then they cut in front of you to stand with each other.Also, you don't order where it says order here.
Atmosphere: 1
Food: 3
Service: 1
Justin Lonergan
Food and customer service is phenomenal!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich, Egg Sandwich on Bagel
The kid that works at this location with somewhat long hair and a nose ring is completely unprofessional and rude rude rude rude rude rude rude rude rude rude rude rude rude rude rude
Placed an order on Saturday 9/6. Went to get my food but found the placed closed with a sign on the door saying not enough staff to open.
They still charged my card, and when I called to ask for a refund they said I have to come into the store to request that.
Atmosphere: 4
Food: 3
Service: 1
I go to this Einstein on a regular basis. Service is meh, at best. I always have to ask for napkins and knives when I get a box of bagels and I always seem to have to ask for coffee cups/cream when I buy a box of coffee. Customer service is just not part of the culture. Last time I bought a box of bagels the kid behind the counter didn't even give me the right number of bagels... And didn't even say sorry when I had to go back and ask him to recount.
Coffee was terrible and the store wasn't very clean.
People here are polite and courteous and fast
Service is okay, but there was no schmeer on my bagel sandwiches last trip. I eat here often, but check your order. Watch for the brisket, dry, or just poor quality. Just disappointed with all sandwiches. If you just want a bagel, they are awesome. They just don't do much else very well.
I ordered 1 strawberry cream cheese strudel. Priced at $ 2.99. Cashier rang it up and said $3.19. I said the sign says 2.99. They wanted argue and continued to tell me 3.19. I said we'll ill take the one in the cabinet priced at 2.99. I could tell they were clearly upset for me calling them out on price. They then had a manager come over adjust price to $2.87. I didn't need a discount only the item for priced marked. They then never said anything but then threw the .13 cents on the counter towards me In a very rude manner.
That clearly mad me upset and felt very disrespected. I will never return to this establishment because of this extremely rude and entitled behavior.
Atmosphere: 2
Food: 2
Service: 1
Just got a very disappointing avocado bagel. Underripe avocado and waaaay to much pepper.
Food: 1
Service: 4
Came in with my wife for the first time thinking the local bagel place looked nice. Unfortunately we were met with a different encounter. Food was good, coffee was good but the order was incorrect and the ladies in the back were VERY obviously not in a good mood. 1 Caucasian lady was yelling about not having enough eggs, and not having the correct bagels. The other in black met us with glares.(potentially manager?) Bummer because the food was good despite the order being wrong for our drinks. But the person who took our order seemed nice and honestly they seemed scared of the other 2 employees. One in which was wearing black and was telling her to clean the floors. Overall bad vibes but good food. Will not be returning due to being so uncomfortable with the unhappy workers. And I feel bad for the one who took our order. They looked very stressed and frightened by the others.
Atmosphere: 1
Food: 4
Service: 1
Mmmm obsessed with their Texas Brisket cheddar jalapeño bagel! 10/10 recommend.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The girl that always makes my food is amazing ! She makes my messy eggs over easy for my jalapeño brisket breakfast bagel and it is amazing ! Service is great, prices are very realistic, and they open EARLY.... Some of us still start work early in the field and seems nobody opens before 11. Super frustrating. This place is a 15 out of 10 ! Wish I knew my main girls name because she is awesome ! Might be a manager ? I'll update soon with her name. Go there !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Texas Brisket Sandwich
Good parking, good service. They were busy so it took some time for my order but I was still in and out in 10 minutes. Next time I'll probably do a mobile order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lox and Bagel with Cream Cheese
The girl that always makes my food is amazing ! She makes my messy eggs over easy for my jalapeño brisket breakfast bagel and it is amazing ! Service is great, prices are very realistic, and they open EARLY.... Some of us still start work early in the field and seems nobody opens before 11. Super frustrating. This place is a 15 out of 10 ! Wish I knew my main girls name because she is awesome ! Might be a manager ? I'll update soon with her name. Go there !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Texas Brisket Sandwich
Well don't go here for lunch. Over ran with about 30 kids from the middle school. And then they cut in front of you to stand with each other.Also, you don't order where it says order here.
Atmosphere: 1
Food: 3
Service: 1
Food and customer service is phenomenal!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich, Egg Sandwich on Bagel
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