I placed my order online half an hour before coming into the store. It took another 15 minutes after I came to pick up my order: they hadn’t even started it.
Staff was very unconcerned, and just stood there looking at me for half of the time I was in the shop. No other orders to fill, no other customers in the store.
I was late for work because of lazy staff 2 decided to take 3 times as long as normal to fill an order.
Don’t give this location your business. Go across the street to Jimmy John’s.
And fire the workers who stood there doing nothing for close to 40 minutes.
Service: 1
Ahmad Nealy
Came to pick up a DoorDash order, food was not even started being prepared upon arrival. Was told the order would be out in 8 minutes and I proceeded to wait for about 30 meanwhile all the employees were being chatty having non work conversation, taking breaks and training all at the same time. Absolutely ridiculous. Not to mention the pileup of customers coming in following myself all to receive worse wait times asking how long I’ve had to wait so far debating just canceling their orders.
Atmosphere: 2
Food: 3
Service: 1
Gemini Huffman
your door hinges are stuck, try lubricating them with WD-40 or a similar lubricant, and then gently tapping the hinge pins to free them. If that doesn't work, you may need to remove the door and clean the hinges, or even shim them if they're misaligned. Here's a more detailed breakdown of what you can do: 1. Lubricate the Hinges: Apply Lubricant: Spray WD-40 or another lubricant onto the hinge pins and the hinge itself. Let it Soak: Allow the lubricant to penetrate for at least 15 minutes. Try Tapping: Gently tap the bottom of the hinge pins with a screwdriver and hammer to help them pop out. Open and Close the Door: Opening and closing the door can help distribute the lubricant. 2. Remove the Hinge Pins (If Necessary): Relieve Pressure: If the pin is stuck, try to relieve the pressure on the hinge by lifting the door handle or wedging a book or piece of wood under the door to slightly lift it. Tap with a Hammer: Gently tap the hinge pin with a hammer or mallet to loosen it. Use a Nail as a Punch: If you're having trouble, use a 16d nail as a makeshift punch to tap the pin out. Clean and Polish: Once the pin is loose, clean it with a brush and solvent, let it dry, and gently polish the surface with fine sandpaper. Lubricate: Lightly coat the hinge pin with petroleum jelly or another lubricant. 3. Address Misalignment or Binding: Tighten Screws: Ensure all hinge screws are tight. Adjust Hinges: If the door is sticking, the hinges might be slightly out of alignment. Try gently repositioning the hinges. Shim the Hinges: If the door is binding, you may need to add shims between the hinge and the frame to push the door away from the frame. Check for Obstructions: Make sure there are no obstructions, like debris or paint, that are causing the door to stick. 4. Other Potential Issues: Broken Hinge: If a hinge is broken, you may need to replace it. Stripped Screw Holes: If the screw holes are stripped, you may need to use longer screws or install a new hinge. Door Swelling: If the door is sticking due to swelling from humidity, you may need to plane or sand the door to fit the frame. This video demonstrates how to remove a door from its hinges:
Atmosphere: 3
Food: 3
Service: 3
Uman Illwin
Great for fast food
Food: 5
Service: 5
Stephen Mc Adoo
In my opinion Five Guys are our go to burger joint. We always get the Bacon Cheeseburger, 2 patties grilled to perfection. The amount of quality additions and toppings are amazing, grilled Mushrooms and Onions are a must and never charged extra for. Two types of fries are offered on the side, Cajun and regular, both are delicious. If that's not enough to fill you up they even offer handmade Milkshakes to end your meal. Never left disappointed or hungry.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger with Jalapeños, Cajun Style, Fries
Corey Forbis
Insanely slow service caused be poor management and training
Atmosphere: 1
Food: 2
Service: 1
Insan
very slow staff
Atmosphere: 1
Service: 1
Mechelle Douglas
Excellent burgers "Fun guy" is my favorite because it has fondue cheese sauce. Burger patty tastes like real beef. Good portions on the fries.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fries, Cheeseburger
Dean Alexander
Clean location, great service and yummy burgers.
Atmosphere: 5
Food: 5
Service: 5
Anna Silvas
I went in after a long day, bought a burger and fries. The man who took my order wasn't polite & did not listen to what I asked for on my burger, normally it's no big deal people mess up all the time but On top of the rude service he gave me, he put Onions on my burger, I specifically asked for lettuce, tomato, and pickles that's it. I didn't get any pickles but the Onion makes me very sick to my stomach, I think it's important that the workers are paying attention to what the customers are ordering, no hate or anything Towards this young gentleman but Having a smile and a positive attitude is important, As well as getting customers orders, right. If you need to go back to the freezer and scream I understand we all have our days But putting an ingredient on my food that made me very sick is upsetting.
This place is a disaster. Wait times are comical! Every single time.
Atmosphere: 1
Service: 1
Cece Meddock
Love u guys so much 🩷 thank u for being there on Tuesday nights fr
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Style, Fries
Kathryn Thompson
Place was a tad dirty, table and floor BUT the food was amazing!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Cheeseburger
Lindsay Minar
Forgot ALL of the requested toppings, including the ones I paid extra for. Fries sizes have changed and are now 1/2 the size they used to be.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fries, Cheeseburger
Shawn Wood
I always love Five Guys. Very affordable for two fat patties, fresh ingredients, and being able to customize your burger. 🍔 😋 Service is usually pretty good here
Abysmal service.
I placed my order online half an hour before coming into the store. It took another 15 minutes after I came to pick up my order: they hadn’t even started it.
Staff was very unconcerned, and just stood there looking at me for half of the time I was in the shop. No other orders to fill, no other customers in the store.
I was late for work because of lazy staff 2 decided to take 3 times as long as normal to fill an order.
Don’t give this location your business. Go across the street to Jimmy John’s.
And fire the workers who stood there doing nothing for close to 40 minutes.
Service: 1
Came to pick up a DoorDash order, food was not even started being prepared upon arrival. Was told the order would be out in 8 minutes and I proceeded to wait for about 30 meanwhile all the employees were being chatty having non work conversation, taking breaks and training all at the same time. Absolutely ridiculous. Not to mention the pileup of customers coming in following myself all to receive worse wait times asking how long I’ve had to wait so far debating just canceling their orders.
Atmosphere: 2
Food: 3
Service: 1
your door hinges are stuck, try lubricating them with WD-40 or a similar lubricant, and then gently tapping the hinge pins to free them. If that doesn't work, you may need to remove the door and clean the hinges, or even shim them if they're misaligned.
Here's a more detailed breakdown of what you can do:
1. Lubricate the Hinges:
Apply Lubricant: Spray WD-40 or another lubricant onto the hinge pins and the hinge itself.
Let it Soak: Allow the lubricant to penetrate for at least 15 minutes.
Try Tapping: Gently tap the bottom of the hinge pins with a screwdriver and hammer to help them pop out.
Open and Close the Door: Opening and closing the door can help distribute the lubricant.
2. Remove the Hinge Pins (If Necessary):
Relieve Pressure: If the pin is stuck, try to relieve the pressure on the hinge by lifting the door handle or wedging a book or piece of wood under the door to slightly lift it.
Tap with a Hammer: Gently tap the hinge pin with a hammer or mallet to loosen it.
Use a Nail as a Punch: If you're having trouble, use a 16d nail as a makeshift punch to tap the pin out.
Clean and Polish: Once the pin is loose, clean it with a brush and solvent, let it dry, and gently polish the surface with fine sandpaper.
Lubricate: Lightly coat the hinge pin with petroleum jelly or another lubricant.
3. Address Misalignment or Binding:
Tighten Screws:
Ensure all hinge screws are tight.
Adjust Hinges:
If the door is sticking, the hinges might be slightly out of alignment. Try gently repositioning the hinges.
Shim the Hinges:
If the door is binding, you may need to add shims between the hinge and the frame to push the door away from the frame.
Check for Obstructions:
Make sure there are no obstructions, like debris or paint, that are causing the door to stick.
4. Other Potential Issues:
Broken Hinge: If a hinge is broken, you may need to replace it.
Stripped Screw Holes: If the screw holes are stripped, you may need to use longer screws or install a new hinge.
Door Swelling: If the door is sticking due to swelling from humidity, you may need to plane or sand the door to fit the frame.
This video demonstrates how to remove a door from its hinges:
Atmosphere: 3
Food: 3
Service: 3
Great for fast food
Food: 5
Service: 5
In my opinion Five Guys are our go to burger joint. We always get the Bacon Cheeseburger, 2 patties grilled to perfection. The amount of quality additions and toppings are amazing, grilled Mushrooms and Onions are a must and never charged extra for. Two types of fries are offered on the side, Cajun and regular, both are delicious. If that's not enough to fill you up they even offer handmade Milkshakes to end your meal. Never left disappointed or hungry.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger with Jalapeños, Cajun Style, Fries
Insanely slow service caused be poor management and training
Atmosphere: 1
Food: 2
Service: 1
very slow staff
Atmosphere: 1
Service: 1
Excellent burgers "Fun guy" is my favorite because it has fondue cheese sauce. Burger patty tastes like real beef. Good portions on the fries.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fries, Cheeseburger
Clean location, great service and yummy burgers.
Atmosphere: 5
Food: 5
Service: 5
I went in after a long day, bought a burger and fries. The man who took my order wasn't polite & did not listen to what I asked for on my burger, normally it's no big deal people mess up all the time but On top of the rude service he gave me, he put Onions on my burger, I specifically asked for lettuce, tomato, and pickles that's it. I didn't get any pickles but the Onion makes me very sick to my stomach, I think it's important that the workers are paying attention to what the customers are ordering, no hate or anything Towards this young gentleman but Having a smile and a positive attitude is important, As well as getting customers orders, right. If you need to go back to the freezer and scream I understand we all have our days But putting an ingredient on my food that made me very sick is upsetting.
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
This place is a disaster. Wait times are comical! Every single time.
Atmosphere: 1
Service: 1
Love u guys so much 🩷 thank u for being there on Tuesday nights fr
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Style, Fries
Place was a tad dirty, table and floor
BUT the food was amazing!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Cheeseburger
Forgot ALL of the requested toppings, including the ones I paid extra for. Fries sizes have changed and are now 1/2 the size they used to be.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fries, Cheeseburger
I always love Five Guys. Very affordable for two fat patties, fresh ingredients, and being able to customize your burger. 🍔 😋 Service is usually pretty good here
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