Every time I go here my order is wrong, won't go there again.
Food: 1
Service: 3
Orm Miller
Person operating the drive thru window was rude and had precisely zero customer service skills. My fries had been overcooked to the point that they were inedible and hard, they were also cold. Won’t eat here again.
Atmosphere: 1
Food: 1
Service: 1
Daniel Rhovan
The last couple times I've been here, I was charged more than the menu advertised, and the order was wrong. The restaurant needs to hire more employees so that it's not just one person trying to figure things out.
Michael Hunter
Food is always stale here. It's like there meat sits for hours.. not juicy at all..
Atmosphere: 3
Food: 3
Service: 3
Kelsey Burke
My onion rings looked like they were 100 years old, and the tacos that I ordered with no lettuce and extra cheese were literally taco shells filled completely full with lettuce and nothing else. It almost felt intentionally bad.
If this Jack in the Box was the only food available in Portland, I would genuinely rather go into the woods and forage for berries. You couldn't pay me to eat here again. Literal trash.
Food: 1
Service: 1
Brandy Aldridge
The manager was great! He was very friendly and hilarious! Definitely will be making it my Jack in Box stop whenever I am in Portland!!!
Atmosphere: 4
Food: 5
Service: 5
April Lovelock
Good cheap good. Good quality. It looks like Jack's has removed the ability to customize what's on full meals unfortunately though
Atmosphere: 5
Food: 5
Service: 5
Ernest Barton
Slow slow service poor communication and felt like I was a nuisance for ordering food and asking for an extra sauce. Would not recommend.
Atmosphere: 1
Food: 4
Service: 1
torrance crummity
Customer service not friendly Not enough English-speaking people No customer appreciation No care for detail It's like no one really cares but a couple people that work there but most of them don't even understand what the menu is I went there today and ordered a couple things and asked for sauce not to be on my burger and no salt on my fries and I got exactly what I didn't want once again. So basically they just need to hire people that actually know the menu and have better customer service skills with detail but yeah I love Jack in the box 🎁
There's now just a screen to order with no human interaction. Using the screen I ordered a burger removing onions and tomatoes. The order arrived as a burger with just onions on. I approached the counter where the lady did not respond to me, maybe due to a language difficulty and I explained as best I could. She grabbed the burger from me and threw it in the trash. Another burger arrived with everything on so I removed the onions and tomato and thought I'd write an honest review. The iced coffee boba we ordered we were told were out of stock and so I suggested we grab a chocolate and strawberry shake as a replacement. They arrived and were really quite delicious, I had the breakfast sandwich which again, was excellent.
Atmosphere: 1
Food: 3
Service: 1
Benjamin Sommers
Staff was super nice. Made my sandwich fresh. Great location.
Atmosphere: 5
Food: 5
Service: 5
Kerri Wininger
Best meal in quite a long time! Very fresh and great drive-thru service as well.
Atmosphere: 5
Food: 5
Service: 5
Layla Silva
Terrible. Had to reorder after ordering because they had no bottled waters. ($2.50/each) then they tried to just give us water cups. I asked for a refund on the waters which took entirely to long. They ended up canceling the order and then reordering the stuff they did have. Once we got our order it was truly laughable, when you look at the pictures the fries are loaded curly fries stuffed into the smallest bag which is literally smaller than my hand!!! The fountain water was coming out kindda brownish yellow. Couldn't drink that. And the drink i did order was 75% full. What a joke. If I didnt have to go back to work and had another hour to allow them to get the order right I would've done so.
Every time I go here my order is wrong, won't go there again.
Food: 1
Service: 3
Person operating the drive thru window was rude and had precisely zero customer service skills. My fries had been overcooked to the point that they were inedible and hard, they were also cold. Won’t eat here again.
Atmosphere: 1
Food: 1
Service: 1
The last couple times I've been here, I was charged more than the menu advertised, and the order was wrong.
The restaurant needs to hire more employees so that it's not just one person trying to figure things out.
Food is always stale here. It's like there meat sits for hours.. not juicy at all..
Atmosphere: 3
Food: 3
Service: 3
My onion rings looked like they were 100 years old, and the tacos that I ordered with no lettuce and extra cheese were literally taco shells filled completely full with lettuce and nothing else. It almost felt intentionally bad.
If this Jack in the Box was the only food available in Portland, I would genuinely rather go into the woods and forage for berries. You couldn't pay me to eat here again. Literal trash.
Food: 1
Service: 1
The manager was great! He was very friendly and hilarious! Definitely will be making it my Jack in Box stop whenever I am in Portland!!!
Atmosphere: 4
Food: 5
Service: 5
Good cheap good. Good quality. It looks like Jack's has removed the ability to customize what's on full meals unfortunately though
Atmosphere: 5
Food: 5
Service: 5
Slow slow service poor communication and felt like I was a nuisance for ordering food and asking for an extra sauce. Would not recommend.
Atmosphere: 1
Food: 4
Service: 1
Customer service not friendly
Not enough English-speaking people
No customer appreciation
No care for detail
It's like no one really cares but a couple people that work there but most of them don't even understand what the menu is I went there today and ordered a couple things and asked for sauce not to be on my burger and no salt on my fries and I got exactly what I didn't want once again. So basically they just need to hire people that actually know the menu and have better customer service skills with detail but yeah I love Jack in the box 🎁
Atmosphere: 2
Food: 1
Service: 1
Late night French toast 😋
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Thank you for staying late Good customer service
Atmosphere: 5
Food: 5
Service: 5
Terrible service. Crap.
There's now just a screen to order with no human interaction. Using the screen I ordered a burger removing onions and tomatoes. The order arrived as a burger with just onions on. I approached the counter where the lady did not respond to me, maybe due to a language difficulty and I explained as best I could. She grabbed the burger from me and threw it in the trash. Another burger arrived with everything on so I removed the onions and tomato and thought I'd write an honest review. The iced coffee boba we ordered we were told were out of stock and so I suggested we grab a chocolate and strawberry shake as a replacement. They arrived and were really quite delicious, I had the breakfast sandwich which again, was excellent.
Atmosphere: 1
Food: 3
Service: 1
Staff was super nice. Made my sandwich fresh. Great location.
Atmosphere: 5
Food: 5
Service: 5
Best meal in quite a long time! Very fresh and great drive-thru service as well.
Atmosphere: 5
Food: 5
Service: 5
Terrible. Had to reorder after ordering because they had no bottled waters. ($2.50/each) then they tried to just give us water cups. I asked for a refund on the waters which took entirely to long. They ended up canceling the order and then reordering the stuff they did have. Once we got our order it was truly laughable, when you look at the pictures the fries are loaded curly fries stuffed into the smallest bag which is literally smaller than my hand!!! The fountain water was coming out kindda brownish yellow. Couldn't drink that. And the drink i did order was 75% full. What a joke. If I didnt have to go back to work and had another hour to allow them to get the order right I would've done so.
Atmosphere: 1
Food: 1
Service: 2
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