When I arrived I was informed they were out of bread. They had the regular wheat sandwich bread but not the normal jimmy johns bread. I asked of they could use the day old bread and they advised against it but said okay. The bread was a little tougher but, the sandwich was delicious. I didn't get the ladies names that were working but, they were great, friendly and did their jobs quickly. Still weird for a sandwich shop to run out of bread with an hour left before closing.
Atmosphere: 5
Food: 3
Service: 5
Kyle Miner
Little frustrated with this place. I placed a large order with no expectations for when it could be done. I even called to ask what time would be best for me to stop by and grab it. I was told I inconvenienced them for asking for so much in such short notice and was told two hours. I set the alarm for a bit after that to make sure they had time to bake the bread they told me was required and got back to work.
An hour and a half later I get a call asking me if I was planning on ever coming to pick my food up and that it had been sitting ready for over an hour. No time estimate on the website. No call when it was actually done. Instead the $200 worth of food for my employees got to sit for over an hour because of this locations poor communication.
Atmosphere: 3
Food: 3
Service: 1
Gramma T
I decided to go back to Jimmy John's on Hayden Island after a year or 2 and now I wish I hadn't. I ordered the #16 LuLu Turkey, Bacon sandwich, as you can see in the pictures there was what looked like a 1/2 piece of thin sliced Turkey, with 1 piece of bacon. WTH??? It had SO much lettuce. I usually check the reviews before I go anywhere but didn't this time and am paying the price. I had already left and made it back to work so I just ate what was there and learned my lesson on going to Jimmy John's. I will NOT be back!!!
Atmosphere: 4
Food: 1
Service: 2
Recommended dishes: Chips
H T
I have been eating at this location very frequently for the past year, but something has changed recently. The past few times I have gone in my food has tasted horrible and rubbery. Today I went in, and they left a full sheet of paper inside of my sandwich?? How do you even do this?
The people at the store are.. usually somewhat friendly I guess..
Probably don't go here.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Unhappy Sandwich, Sorry Excuses for a Sandwich
Leah Steinhebel
If I could put 0 starts I would but... I went in around 12:50 with my husband for lunch on 1/17 and they promptly said no pets allowed (no duh) I explained that she is a service dog (un-vested since it's not required per ADA) and they still refused to serve me and my husband for lunch. The lady refused to listen when I said she's a service dog she kept trying to correct me and say ESA are not allowed. She would not listen to me when I said Services Dog.
Update: Jimmy John corporate office: you can't copy and paste thoes links also my husband called and left a message about this interaction with his number.
Service: 1
Shiloh Steinhebel
Absolutely worst service possible, especially considering my wife and I entered their establishment with her service animal. We were denied service by an employee stating ESAs are not allowed in restaurants per OHA regulations, but despite our statement she is a service animal, we were still denied because she didn't have a vest on stating she is a service animal. I furnished her with info regarding ORS 659A.143 about Assistance Animals and how they are not required to have a vest or identifying markings, but they ignored us when we stated she is not an ESA, but a trained service animal. ADA will be notified of this issue, and we will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Ɗereƙ Wiggiŋs
Staff is great! Just not a big fan of their food.
Atmosphere: 3
Food: 3
Service: 5
Mr M
Food is as expected for Jimmy John's. Service, however, was terrible. Of the two employees, one working (the manager) while the other played on her phone and ignored my presence. She was disrespectful, arrogant and lacks any customer service skills. I've given her name to corporate so it can go unstated here. Go to a different JJs and save yourself a headache for a few months. I'm sure she'll be gone soon. Until then, she'll be the one of the cell phone. She'll probably lay it next to your sandwiches like she did mine, right at the end of the sandwich making line where they wrap them. 2 Star Rating is based on her being present
Very poor quality sandwich, tastes really bad and cheap. Disgusting atmosphere, extremely loud music containing offensive language.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Unhappy Sandwich
G W
Sandwiches are very poorly made at this location. Gluten is poison anyway…
Atmosphere: 1
Food: 1
Service: 1
Nathan Cazmersen
Food was fine. Employees were perfectly pleasant!Signage in the bathroom makes me not want to come back; so many great opportunities for witty, clever, and humorous decorations in the bathroom.. they chose lazy jokes about how men choose to pee that reinforce harmful tropes about masculinity. ?Clever signage noticably absent from the women’s room…. I guess they don’t get to have “funny” bathroom signs? I’m ok with being offended but at least make it equal for everyone ?♂️
Atmosphere: 1
Food: 4
Service: 5
Kelley House
I will never forget my first time getting a JJ sandwich. The claim of "freaky fast" was an understatement of biblical proportions. They literally handed me my sandwich before I could finish swiping my credit card...Well, that was then. This is now. The last few times I went JJ's the food is still great. Absolutely no complaints there. But 15 minutes to wait for 2 sandwiches when there's almost nobody there? That's definitely not "freaky fast"... that's freaky infuriating.Do better Jimmy... you got this.
Catering order was correct and on time.
Atmosphere: 5
Food: 5
Service: 5
Freaky fast. And good.
Atmosphere: 4
Food: 4
Service: 4
When I arrived I was informed they were out of bread. They had the regular wheat sandwich bread but not the normal jimmy johns bread. I asked of they could use the day old bread and they advised against it but said okay. The bread was a little tougher but, the sandwich was delicious. I didn't get the ladies names that were working but, they were great, friendly and did their jobs quickly. Still weird for a sandwich shop to run out of bread with an hour left before closing.
Atmosphere: 5
Food: 3
Service: 5
Little frustrated with this place. I placed a large order with no expectations for when it could be done. I even called to ask what time would be best for me to stop by and grab it. I was told I inconvenienced them for asking for so much in such short notice and was told two hours. I set the alarm for a bit after that to make sure they had time to bake the bread they told me was required and got back to work.
An hour and a half later I get a call asking me if I was planning on ever coming to pick my food up and that it had been sitting ready for over an hour. No time estimate on the website. No call when it was actually done. Instead the $200 worth of food for my employees got to sit for over an hour because of this locations poor communication.
Atmosphere: 3
Food: 3
Service: 1
I decided to go back to Jimmy John's on Hayden Island after a year or 2 and now I wish I hadn't. I ordered the #16 LuLu Turkey, Bacon sandwich, as you can see in the pictures there was what looked like a 1/2 piece of thin sliced Turkey, with 1 piece of bacon. WTH??? It had SO much lettuce. I usually check the reviews before I go anywhere but didn't this time and am paying the price. I had already left and made it back to work so I just ate what was there and learned my lesson on going to Jimmy John's. I will NOT be back!!!
Atmosphere: 4
Food: 1
Service: 2
Recommended dishes: Chips
I have been eating at this location very frequently for the past year, but something has changed recently. The past few times I have gone in my food has tasted horrible and rubbery. Today I went in, and they left a full sheet of paper inside of my sandwich?? How do you even do this?
The people at the store are.. usually somewhat friendly I guess..
Probably don't go here.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Unhappy Sandwich, Sorry Excuses for a Sandwich
If I could put 0 starts I would but... I went in around 12:50 with my husband for lunch on 1/17 and they promptly said no pets allowed (no duh) I explained that she is a service dog (un-vested since it's not required per ADA) and they still refused to serve me and my husband for lunch. The lady refused to listen when I said she's a service dog she kept trying to correct me and say ESA are not allowed. She would not listen to me when I said Services Dog.
Update: Jimmy John corporate office: you can't copy and paste thoes links also my husband called and left a message about this interaction with his number.
Service: 1
Absolutely worst service possible, especially considering my wife and I entered their establishment with her service animal. We were denied service by an employee stating ESAs are not allowed in restaurants per OHA regulations, but despite our statement she is a service animal, we were still denied because she didn't have a vest on stating she is a service animal. I furnished her with info regarding ORS 659A.143 about Assistance Animals and how they are not required to have a vest or identifying markings, but they ignored us when we stated she is not an ESA, but a trained service animal. ADA will be notified of this issue, and we will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Staff is great! Just not a big fan of their food.
Atmosphere: 3
Food: 3
Service: 5
Food is as expected for Jimmy John's. Service, however, was terrible. Of the two employees, one working (the manager) while the other played on her phone and ignored my presence. She was disrespectful, arrogant and lacks any customer service skills. I've given her name to corporate so it can go unstated here. Go to a different JJs and save yourself a headache for a few months. I'm sure she'll be gone soon. Until then, she'll be the one of the cell phone. She'll probably lay it next to your sandwiches like she did mine, right at the end of the sandwich making line where they wrap them. 2 Star Rating is based on her being present
Atmosphere: 3
Food: 4
Service: 2
Restaurantji Recommends
I had diarrhea for 1 week after eating here
Atmosphere: 3
Food: 2
Service: 1
Very poor quality sandwich, tastes really bad and cheap. Disgusting atmosphere, extremely loud music containing offensive language.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Unhappy Sandwich
Sandwiches are very poorly made at this location. Gluten is poison anyway…
Atmosphere: 1
Food: 1
Service: 1
Food was fine. Employees were perfectly pleasant!Signage in the bathroom makes me not want to come back; so many great opportunities for witty, clever, and humorous decorations in the bathroom.. they chose lazy jokes about how men choose to pee that reinforce harmful tropes about masculinity. ?Clever signage noticably absent from the women’s room…. I guess they don’t get to have “funny” bathroom signs? I’m ok with being offended but at least make it equal for everyone ?♂️
Atmosphere: 1
Food: 4
Service: 5
I will never forget my first time getting a JJ sandwich. The claim of "freaky fast" was an understatement of biblical proportions. They literally handed me my sandwich before I could finish swiping my credit card...Well, that was then. This is now. The last few times I went JJ's the food is still great. Absolutely no complaints there. But 15 minutes to wait for 2 sandwiches when there's almost nobody there? That's definitely not "freaky fast"... that's freaky infuriating.Do better Jimmy... you got this.
Atmosphere: 3
Food: 5
Service: 3
Loading...