Hey Potbelly maybe if you paid better customers would get better service.
Valeriia Chumak
a skinny sandwich for $8.59 is a way too skinny..
Brian Bieger
what can I say, fast sandwiches that actually taste good. Don't cost and arm and a leg. these days.. pretty rare.
Atmosphere: 4
Food: 5
Service: 4
Chad Liffmann
I love Potbelly sandwiches! And in my most recent catering delivery order, the wonderful staff at the 222 SW Columbia location were extremely helpful with some online issues. They are the best, and I've now downloaded the Potbelly app to be an even more loyal customer :)
Food: 5
Service: 5
Drew Streeter
I love the salads here. They are fresh and delicious. The service was fast and friendly. The churro milkshake was so good! It’s my go to whenever I am on the road and need a quick but tasty lunch.
Atmosphere: 4
Food: 5
Service: 5
Chris Palmer
I'm not coming back. This is the second or third time I waited over a half an hour just for a mediocre sandwich that was cold by the time I got it.
Atmosphere: 1
Food: 2
Service: 1
m k
Ordered online with a designated pick up time. My order was not ready until another 40 minutes beyond. People without online orders came, ordered, and left during my wait.Finally got my not intentionally cold chicken club. Pathetic. No veggies - nothing like the menu.I'm providing the menu picture for comparison, I'm sure you'll be able to tell which one it is.
Hendra Suharso
This 1 star is not for the restaurant but for Google Maps who gives incorrect information. The drop pin is supposed at the north west of the building, Google says enter via the office building. And it's closed on Christmas day, Google says it's open. I am new in town and just follow Google. It told me to enter the Koin building and the security guard said it's closed. I didn't even see the store.
Jonathan Cox
My order was 25 dollars and when I handed two twenty dollar bills I was then informed they didn’t have any change/ which I said (hey I’ll just tip everyone a little today :) even though 15 dollars at 8 am doesn’t seem like a far stretch?But anyways I sat and waited… and watched 2 parties before me get their order taken and then served and I thought well it must be because my order was to go… unlikely..I then seen the drink selection and thought to myself why wouldn’t I get a drink ? I should of ordered another entree… when I walked and told the cashier (the same cashier) that I’d like a drink she actually tried to charge me again very well knowing I was the same gentleman who paid 15$ which is 60 percent of my entire order as a tip/ which I said can you just take it off my order— to which she looked at me like I was the lowest of low… and I actually ended up paying for my drink— and then waited and got the most upside down order. Literally like someone flipped it upside down- and smiled the whole time like I was some crook somehow?! By asking to apply my 3 dollar drink to my forced tip (because when she was baffled by my 2 twenty dollar bills) for a 25 dollar order she never once offered an alternative… and I wasn’t going to make a big deal—// but then to make me feel bad for getting a drink while I knowingly watched you serve others after me was indeed enough to submit this review…This was like people who were trying to be anywhere but work- and most definitely not there for the customer. Almost like they were just there to get paid which I fully understand but not somewhere I’d recommend or even want to go again myself- and food was cold because my order was indeed ready before those other orders but they just didn’t come through and look….. overly crowded/complicated/ and not worth paying the price or feeling like you didn’t tip enough?
Atmosphere: 1
Food: 1
Service: 1
Cody
Staff seem very stressed out and unhappy. But my sandwich was good... But I probably won't be coming back.
They overcharged me for a sandwich and said they'd do a refund for the whole thing when a manager came. Never got the refund so just got overcharged for nothing.
Atmosphere: 3
Food: 3
Service: 1
Monica
Great atmosphere .Good service.Amazing food.
Atmosphere: 5
Food: 5
Service: 5
Kyle Sugden
The potbelly sandwich shop is good as the subway
Kid-friendliness: The friends at the eating a sandwich
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Italian
Randall King
Best sandwiches shop
Atmosphere: 3
Food: 5
Service: 5
Davina Greene
The location was close to The Hilton Porter Curio Collection. It was super clean and inviting. Tonja was very hospitable and cheery for bright and early in the morning. We went this morning because of the good food and helpful employees yesterday.
Hey Potbelly maybe if you paid better customers would get better service.
a skinny sandwich for $8.59 is a way too skinny..
what can I say, fast sandwiches that actually taste good. Don't cost and arm and a leg. these days.. pretty rare.
Atmosphere: 4
Food: 5
Service: 4
I love Potbelly sandwiches! And in my most recent catering delivery order, the wonderful staff at the 222 SW Columbia location were extremely helpful with some online issues. They are the best, and I've now downloaded the Potbelly app to be an even more loyal customer :)
Food: 5
Service: 5
I love the salads here. They are fresh and delicious. The service was fast and friendly. The churro milkshake was so good! It’s my go to whenever I am on the road and need a quick but tasty lunch.
Atmosphere: 4
Food: 5
Service: 5
I'm not coming back. This is the second or third time I waited over a half an hour just for a mediocre sandwich that was cold by the time I got it.
Atmosphere: 1
Food: 2
Service: 1
Ordered online with a designated pick up time. My order was not ready until another 40 minutes beyond. People without online orders came, ordered, and left during my wait.Finally got my not intentionally cold chicken club. Pathetic. No veggies - nothing like the menu.I'm providing the menu picture for comparison, I'm sure you'll be able to tell which one it is.
This 1 star is not for the restaurant but for Google Maps who gives incorrect information. The drop pin is supposed at the north west of the building, Google says enter via the office building. And it's closed on Christmas day, Google says it's open. I am new in town and just follow Google. It told me to enter the Koin building and the security guard said it's closed. I didn't even see the store.
My order was 25 dollars and when I handed two twenty dollar bills I was then informed they didn’t have any change/ which I said (hey I’ll just tip everyone a little today :) even though 15 dollars at 8 am doesn’t seem like a far stretch?But anyways I sat and waited… and watched 2 parties before me get their order taken and then served and I thought well it must be because my order was to go… unlikely..I then seen the drink selection and thought to myself why wouldn’t I get a drink ? I should of ordered another entree… when I walked and told the cashier (the same cashier) that I’d like a drink she actually tried to charge me again very well knowing I was the same gentleman who paid 15$ which is 60 percent of my entire order as a tip/ which I said can you just take it off my order— to which she looked at me like I was the lowest of low… and I actually ended up paying for my drink— and then waited and got the most upside down order. Literally like someone flipped it upside down- and smiled the whole time like I was some crook somehow?! By asking to apply my 3 dollar drink to my forced tip (because when she was baffled by my 2 twenty dollar bills) for a 25 dollar order she never once offered an alternative… and I wasn’t going to make a big deal—// but then to make me feel bad for getting a drink while I knowingly watched you serve others after me was indeed enough to submit this review…This was like people who were trying to be anywhere but work- and most definitely not there for the customer. Almost like they were just there to get paid which I fully understand but not somewhere I’d recommend or even want to go again myself- and food was cold because my order was indeed ready before those other orders but they just didn’t come through and look….. overly crowded/complicated/ and not worth paying the price or feeling like you didn’t tip enough?
Atmosphere: 1
Food: 1
Service: 1
Staff seem very stressed out and unhappy. But my sandwich was good... But I probably won't be coming back.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
They overcharged me for a sandwich and said they'd do a refund for the whole thing when a manager came. Never got the refund so just got overcharged for nothing.
Atmosphere: 3
Food: 3
Service: 1
Great atmosphere .Good service.Amazing food.
Atmosphere: 5
Food: 5
Service: 5
The potbelly sandwich shop is good as the subway
Kid-friendliness: The friends at the eating a sandwich
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Italian
Best sandwiches shop
Atmosphere: 3
Food: 5
Service: 5
The location was close to The Hilton Porter Curio Collection. It was super clean and inviting. Tonja was very hospitable and cheery for bright and early in the morning. We went this morning because of the good food and helpful employees yesterday.
Atmosphere: 5
Food: 5
Service: 5
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