Rovente Pizzeria - Hawthorne

We are longtime Rovente customers and it just seems like the service is going downhill. Last nite their "now" delivery service didn't even knock at the door and delivered cold pizza. We have been patient with wrong deliveries and their ordering system. Wish the good service would return. Missing the "old", more reliable and friendly, Rovente.

Food: 4

Service: 1

My craving for good pizza is satisfied. Crisp crust, lots of toppings, good sauce, piping hot. Served by nice, thoughtful person. Loved it!

Atmosphere: 4

Food: 5

Service: 5

Nice, modern looking, and an overall great experience!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza, Cheese Pizza

i think this has gotta be some of the best “upscale affordable” pizza in town. that being said I HATE round table. Classic NY slices with great ratios. sometimes on the oilier side but overall my go to for ordering. delicious every time.

Atmosphere: 3

Food: 5

Service: 4

My families favorite pizza spot

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Delizia

Amazing slice of pepperoni pizza i got. Bathroom was super clean and nice.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

So Delicious! Crust was amazing! Fresh ingredients… Best Pizza in Portland!

Atmosphere: 5

Food: 5

Service: 5

I picked up a large Pizza and a salad just now Thursday 5/30 and the guy working the register lacks customer service skills. He didn’t smile, he didn’t greet me, he just mean mugged me; not sure why. Either he hates his job or doesn’t like Asians or both. But his energy was so negative. I love the pizza but his attitude and lack of customer service is the reason why the rating is at a 2.

Atmosphere: 4

Food: 5

Service: 1

Pizza was great, and the cook Vic was so sweet and handsome :) will come again for sure!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Meat Combo Calzone

This was my first time ordering from Rovente. Amazingly, my pizza was still too hot to eat when it arrived. After it cooled down a bit, I got to enjoy a very tasty pizza.

I moved to the Hawthorne neighborhood about a year ago. I had never been to a Rovantes location proir to this last year, which is when I moved to Portland. I tried it on one of my first days after moving in, as they have pizza by the slice. I live alone and haven't met too many people since i've moved here, but I frequent it passing by because it's on the walk to/from my apartment to the hawthorne shopping stretch.If this review was strictly about the pizza I would give it 5 stars easy, But it's not. After going in regularly, about every week or two, I began to notice that the staff, almost every time, was unpleasent in your interaction with them. I honestly never really cared that much, but after a while, it was noticable, that after going in often I coulnd't recall a time I was greeted with a smile, or a "How are you today?". It was always just a blank look of "What do you want". It was noticable but never something to complain about because it never really affected me, and I was consistently happy with my food.Weed before last, I had a friend in town, and we were talking about getting food before things started closing and we didn't want to cook. We started thinking about this at about 9:15. I mentioned Roventes, telling him how good it was. I had ordered there one other time (whole pie, not just a slice) and was saying we should check out the menu and what to get, try something different then what the do by the slice for the sake of getting something new. We quickly decided and I started my online order at about 9:25, being sure to hurry because I know they closed and 10 and I didn't want to put in the order too late. After finishing the order, I entered my debit card information and clicked order. A pop-up came up saying "Error - Please contact restaurant -" and their phone number. I tried calling immediatly, and it only rang. called back two more times and still only ringing. It occered to me that I had sent the order through at about 9:31 and thought maybe it had something to do with the timing being under 30 minuites before closing and thats what was up, and I checked my bank statement and I had been charged - charged $47 which was odd because I had ordered a $33 pizza and left a $5 tip so I didn't understand why I was charged significatly more then what I should have. But because I was charged I figured the order had gone though, because why would their system charge me for my order if they didn't receive it right?Wrong. my friend and I walked down to the store at 9:50 and doors were locked, lights were off, no sign in the window, but it was obvious that they were closed before I had even ordered. Utterly confused on why I was charged almost $50 from a closed restaurant, I couldn't ask my friend for his half of the pizza cost for a pizza that didn't exist. We ended up getting something from safeway, because by the time we learned about in early restaurant closure everywhere else around was closed.When I went into the store after a couple days. A guy working approached me once I came in, I went through everything that happened, and he seemed very confused. I asked him if that was a normal response for that type of situation, to just tell the customer that too bad they decided to close early, and I have no way to expedite getting you a refund for something that you never even paid for. He immediatly got defensive and bitterly told me this was the first he was hearing about it and what did I expect him to do. I told him an apology and maybe some kind of complimentary slice or a gift card would have been nice, but not when I have to ask for it. I was pissed, and left. I was contacted later that day, and told my card would eventurally be refunded and that was that. I tried getting in contact with a owner or higher up and got nothing. All I wanted was to have someone say they were sorry about being closed when they were supposed to be opened, and for charging my card at all. I wont be returning unless t

Atmosphere: 1

Food: 5

Service: 1

Worst pizza I’ve ever had and I wasted $30 all together. Was so soggy that all the ingredients slid right off. This was food for my children so thank you so much for ruining dinner for us.

Atmosphere: 1

Food: 1

Service: 1

love the pizza ? super friendly + chill staff ✨always my 1st choice for a slice or a pie

Dietary restrictions: they have vegan options :)

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Pizza, Veggie Pizza, Pepperoni Scrittore Pizza

Delicious and delightful staff working through winter storms. The $15 xl large cheese definitely hit the spot!

Atmosphere: 5

Food: 5

Service: 5

A quite tasty slice of pie. Very similar to Bellagios pizza if you’ve ever had that. I would call it classic/ traditional pizza, nothing artisan, nothing super wood fired crispy but just good pizza. (I will say it’s a bit greasy and soupy, could be a bit tighter but their sauce is really good.)

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Cheese Pizza, Pepperoni Scrittore Pizza