Be careful when you order at this place. I ordered a combo meal and they charged me a la carte prices. The first time it happened, I didn't notice it until I left the counter so I let it slide. The 2nd time it happened, I pointed it out to the cashier. He was not too happy to correct his mistake. There's not going to be a 3rd time.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Spaghetti with Meatballs
Monkey King
I should have read the reviews, this place isn’t good. Pizza is very greasy, not a great taste and expensive for what you get. Many better options at the food court. Stay away unless u are desperate for pizza.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Roman Pizza
Jonathan Y.
I've had many fond memories of a big and juicy slice of pizza from clackamas town center when I use to work at the mall. Thought I'd get a chance to go down memory lane at the Washington square location but was wildly disappointed. First the service flow was pretty bad with one worker doing the whole line while another was making more pizza. Thing was they were super stocked and feel like they should've focused on moving the customers. My Hawaiian pizza was very thin and soggy and not at all filling. The 2 strombollis we got were very sad with it being like 80% bread and dried at that. At 7$ for one it seemed like a robbery. I use to throw sbarro's name in the ring when talking about yummy pizza but probably won't anymore.
Kimberly O.
Most of the employees were nice, but the older lady working the register seemed annoyed and impatient. Pepperoni Stromboli was barely warm on the outside, cold on the inside, and had little to no pepperoni.
David Seville
No effort. Employees need to wake up and focus. Jalapeños weren’t cooked into the pizza, they were just slapped on and tossed falling out the box. Pizza was hard like it has been sitting in the warmer. Slices were out of proportion, sauce is too watery. Cheese was hardened not fresh.
Atmosphere: 2
Food: 1
Service: 3
Cecilia Cirilo
I ordered sbarro pizza and I just don’t like the flavor.
Food: 1
John O.
The first time I ate at a Sbarro's was on a military base when I was stationed overseas. And it was kind of the go-to when the base pizza place that was usually attached to a bowling alley or NCO/Officers club was not available.Pros:1. Decent pizza for what it is compared to other pizzas and especially for "mall pizza".2. My kids like their cheese pizza and whatever my kids like it's at least a one-star for me.3. Convenient location. My kids can have the pizza and I can have some other junk food around the mall if I'm not in the mood for pizza.4. No one beats Costco pizza prices. Period. But, Sbarro's whole large/XL pizzas are actually cheaper on average than most pizza places around. So, at the price point and quality, it's really not that bad unless you're just extra picky about your pizza.Not-so-good:1. Expensive slices. In fact, I remember getting a combo on base for like $2.95 back in the day. Now it's between $5 to $8. I get it. Inflation, but there are other places that sell per slice that's cheaper is all I'm saying. And you share the seating with others not eating at Sbarro's. So, what's that overhead really look like? Not $5 to $8-a-slice-worth. A slice is more expensive compared to a slice per whole extra large pizza.2. Which means, they're probably trying to get you to buy a whole pizza so they don't waste as much. I mean, what happens if all the slices don't sell? Sbarro's has to suck up some of that cost. Whereas, if you buy a whole pizza and you don't eat the slices left over, it's on you. Maybe they could sell more slices if they made it cheaper? Just a thought, it is the mall after all and not everyone is into whole pizza's on the go.3. From my experience on military bases where Sbarro's existed most workers were foreign nationals who did not want to appear rude by any means. If the servers weren't foreign nationals, they were teenagers who knew better than to mouth off at guys in uniform who could easily call out their parents in whatever unit they were assigned at. So maybe there's just a difference in the cultures, but at this particular Sbarro's most workers are just there for a paycheck. Period. They don't really care about customer service from the perspective of someone who looks at this place as a business. Some of the teenage workers there will play grab-a$$ with each other for a while before even noticing you've been standing there waiting for someone to help you out. And they're manners are not on top of their game. Again, I get it. It's the mall and it's a freekin' pizza place in-the-mall. It's not like I'm paying high quality food here, albeit the prices seem like it. If you think it's bad here...go to Sbarro's in New York.Saying all that, Sbarro's used to be like those small "Italian" chains. Now they're just mall pizza. So, a little downgrade on the quality and service is to be expected. Or maybe it's just me and I just understand that this is how the way things work. You know? Once you get that kiosk food stuff in the mall, it's nothing like the sit-down restaurant original version...ever. 3-star of being what is it...not great not horrible...just mall pizza.
Atmosphere: 1
Food: 4
Service: 2
Joseph Schumaker
Wayyyy over priced and can't order a whole pizza even if I wanted to. Plus wasn't even that good. I will never go back.
Atmosphere: 1
Food: 2
Service: 1
Carol Klingsporn
Normally good to grab a slice here. This last slice didn't look visibly burnt, but really tasted like charcoal.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Pepperoni Pizza
ANTHONY meeks
Super busy are food was great for fast food idea and decent pricesParking: Is upstairs just little harder to get to get foodWheelchair accessibility: Yes have to take elevator
Had heard the breadsticks here are awesome. Was sad when we found out they'd run out for the day. It was about 30min till closing time though, so I guess that's fair.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Baked Ziti
Amanda Overhulsr
Don’t eat here!!!!!! Went with my boys only for them to lick there fingers and touch the pizza and plate right after and for a other worker throw things in the salad I watch her she then looking at me pluck it out of the salad like no big deal
Brogan Shellhamer
Older lady was very rude to me and yelled at her coworker right in front of me after telling me the thing I asked for wasn't available. She was rude to every customer and was yelling profanity at her coworker.•
Braydon S.
Manger is incredibly rude and a horrible human being. Sit down and watch how she screams at her coworkers and uses profanity. Then is severely rude to every customer who comes to this restaurant. She needs to be fired.
Brogan S.
Older lady was very rude to me and yelled at her coworker right in front of me after telling me the thing I asked for wasn't available. She was rude to every customer and was yelling profanity at her coworker.
Be careful when you order at this place. I ordered a combo meal and they charged me a la carte prices. The first time it happened, I didn't notice it until I left the counter so I let it slide. The 2nd time it happened, I pointed it out to the cashier. He was not too happy to correct his mistake. There's not going to be a 3rd time.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Spaghetti with Meatballs
I should have read the reviews, this place isn’t good. Pizza is very greasy, not a great taste and expensive for what you get. Many better options at the food court. Stay away unless u are desperate for pizza.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Roman Pizza
I've had many fond memories of a big and juicy slice of pizza from clackamas town center when I use to work at the mall. Thought I'd get a chance to go down memory lane at the Washington square location but was wildly disappointed. First the service flow was pretty bad with one worker doing the whole line while another was making more pizza. Thing was they were super stocked and feel like they should've focused on moving the customers. My Hawaiian pizza was very thin and soggy and not at all filling. The 2 strombollis we got were very sad with it being like 80% bread and dried at that. At 7$ for one it seemed like a robbery. I use to throw sbarro's name in the ring when talking about yummy pizza but probably won't anymore.
Most of the employees were nice, but the older lady working the register seemed annoyed and impatient. Pepperoni Stromboli was barely warm on the outside, cold on the inside, and had little to no pepperoni.
No effort. Employees need to wake up and focus. Jalapeños weren’t cooked into the pizza, they were just slapped on and tossed falling out the box. Pizza was hard like it has been sitting in the warmer. Slices were out of proportion, sauce is too watery. Cheese was hardened not fresh.
Atmosphere: 2
Food: 1
Service: 3
I ordered sbarro pizza and I just don’t like the flavor.
Food: 1
The first time I ate at a Sbarro's was on a military base when I was stationed overseas. And it was kind of the go-to when the base pizza place that was usually attached to a bowling alley or NCO/Officers club was not available.Pros:1. Decent pizza for what it is compared to other pizzas and especially for "mall pizza".2. My kids like their cheese pizza and whatever my kids like it's at least a one-star for me.3. Convenient location. My kids can have the pizza and I can have some other junk food around the mall if I'm not in the mood for pizza.4. No one beats Costco pizza prices. Period. But, Sbarro's whole large/XL pizzas are actually cheaper on average than most pizza places around. So, at the price point and quality, it's really not that bad unless you're just extra picky about your pizza.Not-so-good:1. Expensive slices. In fact, I remember getting a combo on base for like $2.95 back in the day. Now it's between $5 to $8. I get it. Inflation, but there are other places that sell per slice that's cheaper is all I'm saying. And you share the seating with others not eating at Sbarro's. So, what's that overhead really look like? Not $5 to $8-a-slice-worth. A slice is more expensive compared to a slice per whole extra large pizza.2. Which means, they're probably trying to get you to buy a whole pizza so they don't waste as much. I mean, what happens if all the slices don't sell? Sbarro's has to suck up some of that cost. Whereas, if you buy a whole pizza and you don't eat the slices left over, it's on you. Maybe they could sell more slices if they made it cheaper? Just a thought, it is the mall after all and not everyone is into whole pizza's on the go.3. From my experience on military bases where Sbarro's existed most workers were foreign nationals who did not want to appear rude by any means. If the servers weren't foreign nationals, they were teenagers who knew better than to mouth off at guys in uniform who could easily call out their parents in whatever unit they were assigned at. So maybe there's just a difference in the cultures, but at this particular Sbarro's most workers are just there for a paycheck. Period. They don't really care about customer service from the perspective of someone who looks at this place as a business. Some of the teenage workers there will play grab-a$$ with each other for a while before even noticing you've been standing there waiting for someone to help you out. And they're manners are not on top of their game. Again, I get it. It's the mall and it's a freekin' pizza place in-the-mall. It's not like I'm paying high quality food here, albeit the prices seem like it. If you think it's bad here...go to Sbarro's in New York.Saying all that, Sbarro's used to be like those small "Italian" chains. Now they're just mall pizza. So, a little downgrade on the quality and service is to be expected. Or maybe it's just me and I just understand that this is how the way things work. You know? Once you get that kiosk food stuff in the mall, it's nothing like the sit-down restaurant original version...ever. 3-star of being what is it...not great not horrible...just mall pizza.
Atmosphere: 1
Food: 4
Service: 2
Wayyyy over priced and can't order a whole pizza even if I wanted to. Plus wasn't even that good. I will never go back.
Atmosphere: 1
Food: 2
Service: 1
Normally good to grab a slice here. This last slice didn't look visibly burnt, but really tasted like charcoal.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Pepperoni Pizza
Super busy are food was great for fast food idea and decent pricesParking: Is upstairs just little harder to get to get foodWheelchair accessibility: Yes have to take elevator
Atmosphere: 3
Food: 5
Service: 4
Restaurantji Recommends
Had heard the breadsticks here are awesome. Was sad when we found out they'd run out for the day. It was about 30min till closing time though, so I guess that's fair.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Baked Ziti
Don’t eat here!!!!!! Went with my boys only for them to lick there fingers and touch the pizza and plate right after and for a other worker throw things in the salad I watch her she then looking at me pluck it out of the salad like no big deal
Older lady was very rude to me and yelled at her coworker right in front of me after telling me the thing I asked for wasn't available. She was rude to every customer and was yelling profanity at her coworker.•
Manger is incredibly rude and a horrible human being. Sit down and watch how she screams at her coworkers and uses profanity. Then is severely rude to every customer who comes to this restaurant. She needs to be fired.
Older lady was very rude to me and yelled at her coworker right in front of me after telling me the thing I asked for wasn't available. She was rude to every customer and was yelling profanity at her coworker.