Soy Grill Japanese Food Restaurant

I used to eat here once per week every week and got to know the front counter girl really well. She is no longer there and since then my order is always wrong.

Today I came in and placed my order of 2 meals. She handed me my food and when I got to my vehicle to check my order because it’s always wrong.
It’s in fact the wrong order. She gave me much more food than I had ordered.
So I went back in and told her it’s the wrong order. She apologized and was nice, she gave me my correct food.
But the returned food that I opened and looked at — she just retied the plastic bag and left it on the shelf to be given to the correct person.
I work in food service; based on this error — I will never return to this location. There is no reason that food should have gone back on the to go order food rack for the guest to pick up. I didn’t touch the food, but who knows what could have happened.
Nope - never again.

Atmosphere: 1

Food: 5

Service: 1

Thanks 😊

Atmosphere: 5

Food: 5

Service: 5

Good place

Atmosphere: 5

Food: 5

Service: 5

The spicy teriyaki used to be so good! Not very much sauce on it anymore for some reason. Please fix!

Atmosphere: 3

Food: 3

Service: 3

Measly amount of tofu but the salad was yummy and the rice was cooked perfectly.

Atmosphere: 5

Food: 3

Service: 5

I just bought two dinner items and the food is old. The ribs were dry and tasted like they were reheated. Same with the chicken. Unfortunate

Food: 1

Service: 3

Love this place

Atmosphere: 5

Food: 5

Service: 5

They didn't give me dressing for my salad, I still asked for extra sauce and they didn't give it to me. I don't like how the order arrived!

Food was good and fast! Super friendly employee took my order!

Food: 5

Service: 5

Tried this place on a whim and boooooy am I glad I did! The Specialty Spice Chicken is to die for! This is why I love tring new places.

Atmosphere: 5

Food: 5

Service: 5

The nicest girl works here and the food is incredible. I keep coming back for both.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken

Best experience I've had in a small place this food famous simple an charming

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: All White Meat Chicken Teriyaki

The perfect little teriyaki place, for what it does. Which is make good food!

Atmosphere: 5

Food: 5

Service: 5

I have been a loyal customer for quite some time now. However, today I arrived just 15 minutes before closing time, only to be turned away because the employee needed to leave early. This kind of unprofessional behavior is unacceptable. I will be taking my business elsewhere from now on.

Atmosphere: 2

Food: 2

Service: 1

Greatest place! Super friendly staff and makes everything quick! Plus the food is delicious!!

Atmosphere: 5

Food: 5

Service: 5