2nd time I have ordered iced chai tea latte in the last week. Hardly any tea here almost milky white, not a lot of flavor. Disappointed will be switching stores.
Food: 2
Service: 4
Sara Remick
Coffee shops downtown can be a pain, but this location is a gem! Super friendly staff, and clean facilities.
Atmosphere: 5
Food: 5
Service: 5
Alexandra Vanderhyden
Everyone is really nice but this is the third time I’ve left worth out my drink due to 10+ minute wait times when there’s been 2-3 people ahead of me. Seeing one barista assist all drinks while another slowly walks around changing trash bags, filling cups, not moving with purpose is frustrating. I understand you have procedures and policies but if you’re moving at a glacial pace that’s what’s irritating. Also to see managers waiting to talk to someone behind closed doors when wait times are 10+ minutes?? I’ve spent over $20 now and really irritated because I tried calling customer service which was no help and I don’t really know who to speak with. I always peak in to see if they’re busy and give myself 10-15 minutes between max times but everytime so far I’ve left with nothing and the barista going “sorry” they’re really sweet but not efficient. Would love for a higher up to actually speak to me.
Atmosphere: 1
Food: 1
Service: 1
Giuseppe Vivaldi
While waiting for my order, I watched an employee handle garbage and change the trash cans with bare hands. Without washing his hands or putting on gloves, he immediately went behind the counter and began preparing food and drinks—touching lids, cups, and various surfaces—all with the same unwashed hands. At no point did I see him wash up before handling customer orders. Absolutely disgusting and a major health concern.
Cathy Roberts
I come here daily. They're GREAT to me. I am cheery, I tip well, and they know my name. Some days, I don't want to go so I send my daughter. She's 23 and a little awkward. She doesn't have the same experience. Even stickering cups and providing her a bag seems to be a hassle.
Today, when I went in the entire order was wrong. Yesterday, I paid $35 for coffee & egg bite soup. The stickers were missing from the cups but mysteriously stuck to the inside of the bag, all in a neat little row.
I went in to talk to the staff about this. I spoke logically, cool, and calm. The barista also helping me was logical and friendly.
I felt like the barista was smiley about fixing the egg bites. But also, she was done listening to my bs and walked away while I was talking.
She said she would but didn't add the paid for cream. She seemed dismissive and flat out and walked away while I was speaking.
When she brought me the eggs, I told her I thought that was both rude and unprofessional.
On my way out the door, she stopped me.
She apologized.
She said she didn't mean to come off that way. She apologized so well and profusely that I didn't know what to do with my face. It was a long sincere apology.
By the time I left, I'd told her she belonged in corporate somewhere. She may have not got it right the first try, and maybe I'm the problem in the first place. Maybe she's a little awkward like my daughter.
She worked at it until all relationships were repaired. I didn't even follow through hard enough to get my Sweet Cream.
Atmosphere: 5
Food: 3
Service: 4
Валентин
The cafe doesn't even have a restroom, which is very inconvenient, a huge minus.
Service: 2
Ketamine Medic
They do not know how to make drinks correctly. We even spend time explaining it and they are still unable to do it. And then they wouldn't remake it when they messed up in the first place.
Atmosphere: 2
Food: 2
Service: 1
Kryn Carlstrom
Just an average Star Bucks. Perfectly acceptable, nothing outstanding.
Atmosphere: 4
Food: 4
Service: 4
Amber M
They're friendly and knowledgeable in what they do
A coffee shop within Portland State. The staff were so great - mellow, making suggestions about things to do, not shooing me away when I lingered over coffee. A really nice place to relax with a cup of joe and read.
Atmosphere: 4
Food: 4
Service: 5
Kai Sales
My coffee was filed to the brim so it spit everywhere, Maybe don’t fill it all the way to the brim? lol
Service: 1
Jairo Ortiz
The attention was excellent, I went with my children this weekend Saturday and Sunday to have breakfast, we were on vacation and SHE took great care of us. I hope SHE can see this message and feel proud of her great attention, we will return soon ??
Atmosphere: 5
Food: 5
Service: 5
Mysteria Chapina
Right before the snow hit, came in to get a few drinks with my daughters. Great customer service from the evening team and even got to see how they dealt with a homeless who entered the shop as well.
2nd time I have ordered iced chai tea latte in the last week. Hardly any tea here almost milky white, not a lot of flavor. Disappointed will be switching stores.
Food: 2
Service: 4
Coffee shops downtown can be a pain, but this location is a gem! Super friendly staff, and clean facilities.
Atmosphere: 5
Food: 5
Service: 5
Everyone is really nice but this is the third time I’ve left worth out my drink due to 10+ minute wait times when there’s been 2-3 people ahead of me. Seeing one barista assist all drinks while another slowly walks around changing trash bags, filling cups, not moving with purpose is frustrating. I understand you have procedures and policies but if you’re moving at a glacial pace that’s what’s irritating. Also to see managers waiting to talk to someone behind closed doors when wait times are 10+ minutes?? I’ve spent over $20 now and really irritated because I tried calling customer service which was no help and I don’t really know who to speak with. I always peak in to see if they’re busy and give myself 10-15 minutes between max times but everytime so far I’ve left with nothing and the barista going “sorry” they’re really sweet but not efficient. Would love for a higher up to actually speak to me.
Atmosphere: 1
Food: 1
Service: 1
While waiting for my order, I watched an employee handle garbage and change the trash cans with bare hands. Without washing his hands or putting on gloves, he immediately went behind the counter and began preparing food and drinks—touching lids, cups, and various surfaces—all with the same unwashed hands. At no point did I see him wash up before handling customer orders. Absolutely disgusting and a major health concern.
I come here daily. They're GREAT to me. I am cheery, I tip well, and they know my name. Some days, I don't want to go so I send my daughter. She's 23 and a little awkward. She doesn't have the same experience. Even stickering cups and providing her a bag seems to be a hassle.
Today, when I went in the entire order was wrong. Yesterday, I paid $35 for coffee & egg bite soup. The stickers were missing from the cups but mysteriously stuck to the inside of the bag, all in a neat little row.
I went in to talk to the staff about this. I spoke logically, cool, and calm. The barista also helping me was logical and friendly.
I felt like the barista was smiley about fixing the egg bites. But also, she was done listening to my bs and walked away while I was talking.
She said she would but didn't add the paid for cream. She seemed dismissive and flat out and walked away while I was speaking.
When she brought me the eggs, I told her I thought that was both rude and unprofessional.
On my way out the door, she stopped me.
She apologized.
She said she didn't mean to come off that way. She apologized so well and profusely that I didn't know what to do with my face. It was a long sincere apology.
By the time I left, I'd told her she belonged in corporate somewhere. She may have not got it right the first try, and maybe I'm the problem in the first place. Maybe she's a little awkward like my daughter.
She worked at it until all relationships were repaired. I didn't even follow through hard enough to get my Sweet Cream.
Atmosphere: 5
Food: 3
Service: 4
The cafe doesn't even have a restroom, which is very inconvenient, a huge minus.
Service: 2
They do not know how to make drinks correctly. We even spend time explaining it and they are still unable to do it. And then they wouldn't remake it when they messed up in the first place.
Atmosphere: 2
Food: 2
Service: 1
Just an average Star Bucks. Perfectly acceptable, nothing outstanding.
Atmosphere: 4
Food: 4
Service: 4
They're friendly and knowledgeable in what they do
Clean place and very nice stuff
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great coffee fast
Atmosphere: 5
Food: 5
Service: 5
A coffee shop within Portland State. The staff were so great - mellow, making suggestions about things to do, not shooing me away when I lingered over coffee. A really nice place to relax with a cup of joe and read.
Atmosphere: 4
Food: 4
Service: 5
My coffee was filed to the brim so it spit everywhere, Maybe don’t fill it all the way to the brim? lol
Service: 1
The attention was excellent, I went with my children this weekend Saturday and Sunday to have breakfast, we were on vacation and SHE took great care of us. I hope SHE can see this message and feel proud of her great attention, we will return soon ??
Atmosphere: 5
Food: 5
Service: 5
Right before the snow hit, came in to get a few drinks with my daughters. Great customer service from the evening team and even got to see how they dealt with a homeless who entered the shop as well.
Atmosphere: 5
Service: 5
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