The line was stupid long and moving ridiculously slow which in itself was frustrating. When I got up to the window finally there was one person on a headset with her backside to me who talked for 2 minutes ( I timed it) never turned around, my drink was not even started! Worst customer service ever. And after waiting in line for that long and then being completely ignored I drove away from the window and went to Black Rock!!
Service: 1
Khawaja zahid Saleem
Great crew and excellent services 👏 👌 👍
Atmosphere: 5
Food: 5
Service: 5
Timothy Jackson
Nice quiet spot . It's so Starbucks always ask for 50% of normal syrups for sweetness
Atmosphere: 4
Food: 4
Service: 4
Brian McFadin
Great people, great coffee, great savory bites. The pastries could be better, but their new drip coffee process is awesome. The coffee is delicious and consistent.
Atmosphere: 4
Food: 3
Service: 5
K C
Not great. Came in for a drink, a breakfast sandwich and to use their restroom: both of their restrooms were out of service and they forgot my sandwich entirely. They're definitely understaffed, which is unfortunately par for the course everywhere now and I definitely didn't blend the staff for that, but it still makes for a poor impression and a subpar experience overall.
Atmosphere: 3
Food: 3
Service: 2
Curtis Dickson
Was banned for no reason
Atmosphere: 1
Food: 1
Service: 1
Char
Went through the drive through. Ordered an iced carmel mocha and red pepper egg bites. Egg bites were very good.
Food: 4
Service: 3
Soleil Navarro
The staff was really nice when I asked for my birthday freebie! :)
Atmosphere: 5
Food: 5
Service: 5
Jenniffer Dieringer
Great customer service my order came quick and efficient
Rush is the kindest person. I didn't want to say what she helped me with because that might open a flood gate of crazy which is the last thing I want to happen. I made an unusual request and she was happy to oblige and then she went above and beyond to fulfill my needs. I could feel the smile on her face when she answered the phone and I'm sure it'll be as big and kind as it sounds once I get there. Thank you, Rush. I previously worked at Starbucks for 14 years so believe me when I say thank you for being you!!
Update: it was 😁
Danielle Amaya
Kind staff at drive through. Wish it wasn't 7.20 for a latte but hey, that's the way the cookie crumbles these days.
CDEboy CDE
Common area needs more attention for cleanness
David Fisher
I recently started making this my home location as it's equal distance from my house and my usual spot is undergoing some changes. I typical give credit where it's due and don't like to share negatives on here, however I hope my words are taken as a way for the location to improve and although they have failed me to the point today will be my visit they can can serve others to come in the right way. For context I have been to this location 9 times in the last 2 weeks and always at the same time. I get the same order every visit. They offten forget my food and all but once have I had to politly ask and the are quick to apologize and make it, but this has become constant. It's mainly frustrating because there are typically a few employees standing around looking lost unlike the store I have been going to for years where productivity is next level. This store is well staffed I have never seen so many employees in a Starbucks at once. My only other citisim is the fact they don't recognize there regulars. 9 visits I think is enough to be recognized? The same person takes my order and I say hi each morning yet I have never had a welcome back or thanks for coming in.... I also had an employee sweap under and around the table I was sitting at and this more a person ick, but dont use cleaning chemicals or sweap germs around someone eating especially when my typical morning stay is only 20 minutes, I don't feel that is over staying my welcome especially with my gratitudes on each order. I do wish this location the best in days to come. I am bummed its not a good fit for me but there are plenty of SB in this great city so I will find my spot soon!
super kind staff 😊
Atmosphere: 5
Food: 5
Service: 5
The line was stupid long and moving ridiculously slow which in itself was frustrating. When I got up to the window finally there was one person on a headset with her backside to me who talked for 2 minutes ( I timed it) never turned around, my drink was not even started! Worst customer service ever. And after waiting in line for that long and then being completely ignored I drove away from the window and went to Black Rock!!
Service: 1
Great crew and excellent services 👏 👌 👍
Atmosphere: 5
Food: 5
Service: 5
Nice quiet spot . It's so Starbucks always ask for 50% of normal syrups for sweetness
Atmosphere: 4
Food: 4
Service: 4
Great people, great coffee, great savory bites. The pastries could be better, but their new drip coffee process is awesome. The coffee is delicious and consistent.
Atmosphere: 4
Food: 3
Service: 5
Not great. Came in for a drink, a breakfast sandwich and to use their restroom: both of their restrooms were out of service and they forgot my sandwich entirely. They're definitely understaffed, which is unfortunately par for the course everywhere now and I definitely didn't blend the staff for that, but it still makes for a poor impression and a subpar experience overall.
Atmosphere: 3
Food: 3
Service: 2
Was banned for no reason
Atmosphere: 1
Food: 1
Service: 1
Went through the drive through. Ordered an iced carmel mocha and red pepper egg bites. Egg bites were very good.
Food: 4
Service: 3
The staff was really nice when I asked for my birthday freebie! :)
Atmosphere: 5
Food: 5
Service: 5
Great customer service my order came quick and efficient
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Delicious every time
Atmosphere: 5
Food: 5
Service: 5
Rush is the kindest person. I didn't want to say what she helped me with because that might open a flood gate of crazy which is the last thing I want to happen. I made an unusual request and she was happy to oblige and then she went above and beyond to fulfill my needs. I could feel the smile on her face when she answered the phone and I'm sure it'll be as big and kind as it sounds once I get there. Thank you, Rush. I previously worked at Starbucks for 14 years so believe me when I say thank you for being you!!
Update: it was 😁
Kind staff at drive through.
Wish it wasn't 7.20 for a latte but hey, that's the way the cookie crumbles these days.
Common area needs more attention for cleanness
I recently started making this my home location as it's equal distance from my house and my usual spot is undergoing some changes. I typical give credit where it's due and don't like to share negatives on here, however I hope my words are taken as a way for the location to improve and although they have failed me to the point today will be my visit they can can serve others to come in the right way. For context I have been to this location 9 times in the last 2 weeks and always at the same time. I get the same order every visit. They offten forget my food and all but once have I had to politly ask and the are quick to apologize and make it, but this has become constant. It's mainly frustrating because there are typically a few employees standing around looking lost unlike the store I have been going to for years where productivity is next level. This store is well staffed I have never seen so many employees in a Starbucks at once. My only other citisim is the fact they don't recognize there regulars. 9 visits I think is enough to be recognized? The same person takes my order and I say hi each morning yet I have never had a welcome back or thanks for coming in.... I also had an employee sweap under and around the table I was sitting at and this more a person ick, but dont use cleaning chemicals or sweap germs around someone eating especially when my typical morning stay is only 20 minutes, I don't feel that is over staying my welcome especially with my gratitudes on each order. I do wish this location the best in days to come. I am bummed its not a good fit for me but there are plenty of SB in this great city so I will find my spot soon!
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