Thought I was at a Playhouse Starbucks. Wanna feel old? Come to this locationš Remember when the neighborhood kids took over the local Dinner in the Jimmy Neutron movie, when the parents got abducted by aliens? Itās like that.
Atmosphere: 1
Food: 4
Service: 4
Curtis Dickson
Staff treated me like garbage
Kaitlin Ulin
Good customer service and drinks, but no drive thru like the Google maps page says...
Atmosphere: 5
Food: 5
Service: 5
Brandon Jennings
Generally love going here. But the staff has become much less unfriendly with dogs.
Normally I come in with my beagle, get my food and a pup cup. Usually stop by the door and give it to him on the way out. Sometimes thereās been a cool barista who wants to give it to him. Usually a pleasant experience.
Today Brought my pup in and got a pup cup like usual. Was shouted at (by someone wearing pink) to go outside to give him the cup. I understand if theirs policy changes or crack down on certain things, but thereās more appropriate ways to handle a situation than this. Lol. Idk, Iāll be back, but Iām going to wait until turnover solves the issue.
Atmosphere: 5
Food: 4
Service: 2
bella swan
Bad description they have no drive thru even though they said they do.
Iveth Ramirez
Bad description they have no drive thru even though they said they do.
Sandra Moilanen
The staff at this location is so sweet and welcoming! Phoebe greets every customer who walks in with a smile and a āHowdy!ā I see the same patrons in this location regularlyā reading, writing, working on computers. Itās just pleasant to be here.
Service: 5
AMAD POLITE
Love the open excitement of a good day to come.... great staff
Atmosphere: 5
Food: 4
Service: 5
Aren
I went in earlier for a coffee and a croissant. Girl with the dyed hair took my order and was friendly enough. Had to go wash my hands, and when I came back out, I dropped my stuff at a table and went to pick up the croissant.
"I don't think that's yours, friend" said the lady with black hair, making the poorest eye contact I've seen in a while. "It is. My name's on it, and I can show you my card", I say - but she literally refuses to respond or make any eye contact at that point.
So let me get this straight. You're going to accuse me of stealing and make zero attempt at showing any hint of self awareness or even, god forbid, apologize?
I spent a super awkward thirty or so minutes trying to read a book before I left. Atmosphere completely ruined by this behavior.
Not coming back.
Edit: That response from Starbucks seems a bit patronizing...
Robert Wagner
I bought a 4 shot beverage to try to stave off a nap. It didn't work, not their fault, but no one woke me up as I slept to the soothing sounds of Aimee Mann for 20 minutes. I call that a win.
You know that iconic taste that Starbucks has ? Well take than, a bunch of ice and you the best tasteless coffee you can drink. Horrible horrible
Atmosphere: 4
Food: 2
Service: 1
Tyler Wilson
No drive thru! Stop listing drive thru on so many of your locations to drive up traffic and waste my time, Starbucks!
Miranda Foreman
It pains me to do this as Iāve already called corporate waiting for a return call. But wanted to say something here also. Iām a daily Starbucks drinker for over 10years and today I was made to feel like my coffee being made correctly was an inconvenience. Iām overly nice to people who work in customer service however just because you do doesnāt give you the right to say what you did. Marina the store manager āper herā said that maybe we should get coffee from another store. After she made my coffee incorrectly. She put far to much ice in there preventing her from putting the 3/4 heavy cream in the cup as I ordered today and every other day. She has nothing but excuses like I made your coffee the same way Iāve done it before and you said it was perfect. Yeah and if you check youād see you put to much ice in there and not enough cream. With that being said I do have a certain way I want my coffee prepared and Iām extremely nice about everything but this was so out of line and a terrible representation of what Starbucks represents. I fully intend to update once I speak with the district manager and depending on how that goes will depend on if they get famous for this. Have the best day everyone and donāt order anything to hard and you should be good. But you would think 5 shots of espresso over ice with heavy cream on top is pretty simple! Maybe not? All phone calls are being recorded!
Atmosphere: 1
Food: 3
Service: 1
Will Johnson
Service was good and the employees were nice. Good looking store too.
Parking: Not a lot of spots, may have to park out back.
Thought I was at a Playhouse Starbucks. Wanna feel old? Come to this locationš Remember when the neighborhood kids took over the local Dinner in the Jimmy Neutron movie, when the parents got abducted by aliens? Itās like that.
Atmosphere: 1
Food: 4
Service: 4
Staff treated me like garbage
Good customer service and drinks, but no drive thru like the Google maps page says...
Atmosphere: 5
Food: 5
Service: 5
Generally love going here. But the staff has become much less unfriendly with dogs.
Normally I come in with my beagle, get my food and a pup cup. Usually stop by the door and give it to him on the way out. Sometimes thereās been a cool barista who wants to give it to him. Usually a pleasant experience.
Today Brought my pup in and got a pup cup like usual. Was shouted at (by someone wearing pink) to go outside to give him the cup. I understand if theirs policy changes or crack down on certain things, but thereās more appropriate ways to handle a situation than this. Lol. Idk, Iāll be back, but Iām going to wait until turnover solves the issue.
Atmosphere: 5
Food: 4
Service: 2
Bad description they have no drive thru even though they said they do.
Bad description they have no drive thru even though they said they do.
The staff at this location is so sweet and welcoming! Phoebe greets every customer who walks in with a smile and a āHowdy!ā I see the same patrons in this location regularlyā reading, writing, working on computers. Itās just pleasant to be here.
Service: 5
Love the open excitement of a good day to come.... great staff
Atmosphere: 5
Food: 4
Service: 5
I went in earlier for a coffee and a croissant. Girl with the dyed hair took my order and was friendly enough. Had to go wash my hands, and when I came back out, I dropped my stuff at a table and went to pick up the croissant.
"I don't think that's yours, friend" said the lady with black hair, making the poorest eye contact I've seen in a while. "It is. My name's on it, and I can show you my card", I say - but she literally refuses to respond or make any eye contact at that point.
So let me get this straight. You're going to accuse me of stealing and make zero attempt at showing any hint of self awareness or even, god forbid, apologize?
I spent a super awkward thirty or so minutes trying to read a book before I left. Atmosphere completely ruined by this behavior.
Not coming back.
Edit: That response from Starbucks seems a bit patronizing...
I bought a 4 shot beverage to try to stave off a nap. It didn't work, not their fault, but no one woke me up as I slept to the soothing sounds of Aimee Mann for 20 minutes. I call that a win.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This Starbucks is only open until 5:30 pm so if you are going to get coffee here come
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Starbucks Blonde Espresso Roast
You know that iconic taste that Starbucks has ? Well take than, a bunch of ice and you the best tasteless coffee you can drink. Horrible horrible
Atmosphere: 4
Food: 2
Service: 1
No drive thru! Stop listing drive thru on so many of your locations to drive up traffic and waste my time, Starbucks!
It pains me to do this as Iāve already called corporate waiting for a return call. But wanted to say something here also. Iām a daily Starbucks drinker for over 10years and today I was made to feel like my coffee being made correctly was an inconvenience. Iām overly nice to people who work in customer service however just because you do doesnāt give you the right to say what you did. Marina the store manager āper herā said that maybe we should get coffee from another store. After she made my coffee incorrectly. She put far to much ice in there preventing her from putting the 3/4 heavy cream in the cup as I ordered today and every other day. She has nothing but excuses like I made your coffee the same way Iāve done it before and you said it was perfect. Yeah and if you check youād see you put to much ice in there and not enough cream. With that being said I do have a certain way I want my coffee prepared and Iām extremely nice about everything but this was so out of line and a terrible representation of what Starbucks represents. I fully intend to update once I speak with the district manager and depending on how that goes will depend on if they get famous for this. Have the best day everyone and donāt order anything to hard and you should be good. But you would think 5 shots of espresso over ice with heavy cream on top is pretty simple! Maybe not? All phone calls are being recorded!
Atmosphere: 1
Food: 3
Service: 1
Service was good and the employees were nice. Good looking store too.
Parking: Not a lot of spots, may have to park out back.
Atmosphere: 4
Food: 5
Service: 5
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