I stopped by this Subway today as I had an urgent need to use the restroom. I was on my lunch break and figured I could kill 2 birds with 1 stone.When I walked in there wasn’t anyone in the front of the store. 2 people came out of the back and I said hello do you have a restroom? The white employee said something so quickly all I could understand was code. I replied great what is the code? He again spoke so quickly and with his head turned the opposite direction, I asked what he said. He said if I buy a 6 inch I could get the code as it’s on the receipt . I explained it was emergency and I agreed buy a 6 inch could I get the code? He again said the code is on the receipt. I was desperate at this point I explained that was my Tesela parked right there in front of the window and I’m not going to rip them off and not but a sandwich. He again said the code is on the receipt, but the sandwich and get the code. I then advised him he was breaking the law by not allowing me use of the restroom. He said it’s store policy. My reply was a store store policy does not supersede the law. Now he went with and I quote” we can refuse service to anyone and I don’t like your attitude.” As I was leaving I said let’s see how long you work here treating people like this. To which he said “ I’ve been here 3 years with this attitude I’m not going anywhere.1. You don’t talk to or treat people that way.2. The other employee first looked on with disbelief at the employee that was talking. As we kept engaging it was obvious he was embarrassed as he looked down at his feet by the others behavior.3. If the picture loads properly it shows one of the laws violated. And because of HIPPAA, I would not have needed to disclose my condition.I also understand establishments deal with drug users and homeless. I am clean cut, clean shaven and wore clean clothes. There was no mistaking me for being homeless.By the time I left the situation caused me stop my work day.I will decide my next course of action, but in the meantime will see if I get a reply. I am sure this franchise owner has other stores, hopefully with better staff and professionalism.
Joe Voght
Does not take coupons, rude employees
Peter Hofmann
The vegetables on the sub sandwich didn't seem at all fresh.
Atmosphere: 2
Food: 1
Service: 3
Free Oathbreaker
Classic Subway atmosphere. The manager, at least, is an excellent Sandwich Maker dedicated to a positive customer experience. My favorite is an Italian BMT on Italian Herb & Cheese bread with extra pepper jack, oil, vinegar, salt, pepper, and all the veggies except lettuce. Sometimes I change up the sauce, which makes it fun!Vegetarian options: This location has veggie patties! Also, did you know? If you don't get meat, or the veggie patty, then they don't charge extra for avocado.Dietary restrictions: It's build-your-own, with ingredients of the bread clearly listed. If you have a serious issue, just let them know, and they'll change their gloves and wipe down the line before they begin building your sandwich, in accordance with the health code. Then, just don't order anything you're allergic to. Easy!Parking: Very limited parking. The parking lot is very small, shared by several businesses, with lots of time restricted parking spaces.Kid-friendliness: The classic Subway atmosphere in a relatively safe neighborhood makes this a fine place to take the kids for a quick bite. They even have a kids menu.Wheelchair accessibility: The dining room, sandwich line, and restrooms are all fully wheelchair accessible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Black Forest Ham Sandwich, Tuna, Oven Roasted Turkey, Rotisserie-Style Chicken, Oatmeal Raisin
charlie hascall
This is the best subway in Portland!
Atmosphere: 5
Food: 4
Service: 5
Torrence Shaw
My food is always fresh. The entire team is awesome. Stephanie is a great manager and exudes such positive energy every time I’m there. I love this location!
Atmosphere: 5
Food: 5
Service: 5
Tiernan Webb
Generally love the sandwiches I get here. But I do not want the nasty hands I just saw making my sandwich.
robert sharp
Always a good shop to go to good service happy people
Raymond Johnson
The young woman working was very personable, attentive, and made a perfect sandwich. Whoever the owner is should at least give her a bonus if not a raise!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Spicy Italian
Neil O.
Zero stars if possible. The guy who works here needs to be let go ASAP. Rude and snarky. Wouldn't honor a coupon I received in the mail just said "Our system isnt accepting it" and looked at me with no solution. I asked to speak to a manager he said he was the manager. Very rude and condescending. Zero stars.
I stopped by this Subway today as I had an urgent need to use the restroom. I was on my lunch break and figured I could kill 2 birds with 1 stone.When I walked in there wasn’t anyone in the front of the store. 2 people came out of the back and I said hello do you have a restroom? The white employee said something so quickly all I could understand was code. I replied great what is the code? He again spoke so quickly and with his head turned the opposite direction, I asked what he said. He said if I buy a 6 inch I could get the code as it’s on the receipt . I explained it was emergency and I agreed buy a 6 inch could I get the code? He again said the code is on the receipt. I was desperate at this point I explained that was my Tesela parked right there in front of the window and I’m not going to rip them off and not but a sandwich. He again said the code is on the receipt, but the sandwich and get the code. I then advised him he was breaking the law by not allowing me use of the restroom. He said it’s store policy. My reply was a store store policy does not supersede the law. Now he went with and I quote” we can refuse service to anyone and I don’t like your attitude.” As I was leaving I said let’s see how long you work here treating people like this. To which he said “ I’ve been here 3 years with this attitude I’m not going anywhere.1. You don’t talk to or treat people that way.2. The other employee first looked on with disbelief at the employee that was talking. As we kept engaging it was obvious he was embarrassed as he looked down at his feet by the others behavior.3. If the picture loads properly it shows one of the laws violated. And because of HIPPAA, I would not have needed to disclose my condition.I also understand establishments deal with drug users and homeless. I am clean cut, clean shaven and wore clean clothes. There was no mistaking me for being homeless.By the time I left the situation caused me stop my work day.I will decide my next course of action, but in the meantime will see if I get a reply. I am sure this franchise owner has other stores, hopefully with better staff and professionalism.
Does not take coupons, rude employees
The vegetables on the sub sandwich didn't seem at all fresh.
Atmosphere: 2
Food: 1
Service: 3
Classic Subway atmosphere. The manager, at least, is an excellent Sandwich Maker dedicated to a positive customer experience. My favorite is an Italian BMT on Italian Herb & Cheese bread with extra pepper jack, oil, vinegar, salt, pepper, and all the veggies except lettuce. Sometimes I change up the sauce, which makes it fun!Vegetarian options: This location has veggie patties! Also, did you know? If you don't get meat, or the veggie patty, then they don't charge extra for avocado.Dietary restrictions: It's build-your-own, with ingredients of the bread clearly listed. If you have a serious issue, just let them know, and they'll change their gloves and wipe down the line before they begin building your sandwich, in accordance with the health code. Then, just don't order anything you're allergic to. Easy!Parking: Very limited parking. The parking lot is very small, shared by several businesses, with lots of time restricted parking spaces.Kid-friendliness: The classic Subway atmosphere in a relatively safe neighborhood makes this a fine place to take the kids for a quick bite. They even have a kids menu.Wheelchair accessibility: The dining room, sandwich line, and restrooms are all fully wheelchair accessible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Black Forest Ham Sandwich, Tuna, Oven Roasted Turkey, Rotisserie-Style Chicken, Oatmeal Raisin
This is the best subway in Portland!
Atmosphere: 5
Food: 4
Service: 5
My food is always fresh. The entire team is awesome. Stephanie is a great manager and exudes such positive energy every time I’m there. I love this location!
Atmosphere: 5
Food: 5
Service: 5
Generally love the sandwiches I get here. But I do not want the nasty hands I just saw making my sandwich.
Always a good shop to go to good service happy people
The young woman working was very personable, attentive, and made a perfect sandwich. Whoever the owner is should at least give her a bonus if not a raise!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Spicy Italian
Zero stars if possible. The guy who works here needs to be let go ASAP. Rude and snarky. Wouldn't honor a coupon I received in the mail just said "Our system isnt accepting it" and looked at me with no solution. I asked to speak to a manager he said he was the manager. Very rude and condescending. Zero stars.
Restaurantji Recommends
The old man that works here is the most out right judgmental service worker I’ve ever experienced!
This is a nice location. Friendly and knowledgeable staff.
Great promotional offer of free 6 inch sub...tried the Italian meat supreme with 1 carb bread...delicious!
The clerk didn't wash his hands and then coughed on the gloves, just walked out. Annoying.
The person closed the ovens and removed all the food items because him and the boss agreed to close at 11pm even though the signs say midnight!