Great food but the customer service is why I go back. They somehow remember the details of my preferences after dealing with hundreds of other customers in a day. Always friendly.
Atmosphere: 5
Food: 5
Service: 5
Nick Villanti
Decent subway in Bethany if you're looking for a quick bite.
Atmosphere: 4
Food: 4
Service: 4
Megan Taylor
This is the worst subway I’ve ever been to. Horrible customer service and terrible food. The breakfast egg sandwich for one of our kids was frozen in the middle. We went back in to have it reheated and the lady behind the counter continually pretended that she didn’t see us. Finally another customer asked if we needed something, before she would acknowledge us. The other sandwich we got, which was for our 10yo had no meat on it and was slopped together. He’s not a complainer and asked what was wrong with his sandwich. $30 later and food is gross. Don’t waste your time or money.
Atmosphere: 1
Food: 1
Service: 1
Paul Reger
I'm very unhappy with this subway. They would not honor a special from the corporate arm of Subway for $6.99 for a footlong roast beef. I went there today wanting to enjoy a sandwich but I was turned away. This is classic bait and switch. As I said I am very unhappy.
Service: 1
Teena Johnson
Good sandwich and quick service.
JM DeB
April 11, 2025 around lunch. Very rude experience. Location doesn't take coupons although they are delivered to our local area where this store is. Kinda a trick to get people in. Employee was rude. I was asking for prices for simple subs and got waived in the general direction of the menu without any interest in providing additional help. While I was looking and ready to place an order the employee just went to the next person in line even though we had been waiting longer Just wanted a simple sandwich for the kids. Ended up leaving because they were rude and didn't care Disappointed.
Fair Review
I am quite disappointed with my recent experience. The staff at this location is always friendly and professional, which is why I feel the issue lies more with the process rather than the individual who prepared my sandwich. The bread had melted cheese at the edges, which I've never encountered at any other Subway location. Additionally, the bread itself did not seem fresh, and the tomato was smashed, leading me to question the quality and freshness of the ingredients. I also noticed that some key ingredients, like jalapeños, were missing.
That being said, I still want to acknowledge the hard work of the staff, and I would rate them highly for their service. It seems that the overall quality and process may have dropped, possibly due to timing or the end-of-day rush, as it was not as fresh as it usually is during midday.
M R P
Very good 👍
Shahzad Khosravi
Overpriced! They dont allow the use of coupons. Rude management.
W. Lu
Just a reminder that this location doesn't accept coupon.
Marzi the manager was rude the whole time while making our sandwiches. The meatball sandwich was dry and but into an olive pit. Honestly worst subway we have been to.
Atmosphere: 4
Food: 2
Service: 1
Guy in Mink
Cookie dough gave me nausea. Staff was nice and polite though.
Yuncoh TF
This restaurant does not accept paper coupons. 7/10/2024
George McGregor
Amazing highly recommend, foot long white bread mozzarella and bacon (it is the best sandwich you can get)
Atmosphere: 5
Food: 5
Service: 5
Cara Rose
Subway is notorious for only having enough people to have 1 person working at a time which is like VERY MUCH NOT IDEAL FOR THIS TYPE OF PLACE AT ALL. LIKE AT ALL. PLEASE GOD SUBWAY MANAGERS FIX THIS. anyways food was
Great food but the customer service is why I go back.
They somehow remember the details of my preferences after dealing with hundreds of other customers in a day.
Always friendly.
Atmosphere: 5
Food: 5
Service: 5
Decent subway in Bethany if you're looking for a quick bite.
Atmosphere: 4
Food: 4
Service: 4
This is the worst subway I’ve ever been to. Horrible customer service and terrible food. The breakfast egg sandwich for one of our kids was frozen in the middle. We went back in to have it reheated and the lady behind the counter continually pretended that she didn’t see us. Finally another customer asked if we needed something, before she would acknowledge us. The other sandwich we got, which was for our 10yo had no meat on it and was slopped together. He’s not a complainer and asked what was wrong with his sandwich. $30 later and food is gross. Don’t waste your time or money.
Atmosphere: 1
Food: 1
Service: 1
I'm very unhappy with this subway. They would not honor a special from the corporate arm of Subway for $6.99 for a footlong roast beef. I went there today wanting to enjoy a sandwich but I was turned away. This is classic bait and switch. As I said I am very unhappy.
Service: 1
Good sandwich and quick service.
April 11, 2025 around lunch. Very rude experience. Location doesn't take coupons although they are delivered to our local area where this store is. Kinda a trick to get people in.
Employee was rude. I was asking for prices for simple subs and got waived in the general direction of the menu without any interest in providing additional help. While I was looking and ready to place an order the employee just went to the next person in line even though we had been waiting longer
Just wanted a simple sandwich for the kids. Ended up leaving because they were rude and didn't care
Disappointed.
I am quite disappointed with my recent experience. The staff at this location is always friendly and professional, which is why I feel the issue lies more with the process rather than the individual who prepared my sandwich. The bread had melted cheese at the edges, which I've never encountered at any other Subway location. Additionally, the bread itself did not seem fresh, and the tomato was smashed, leading me to question the quality and freshness of the ingredients. I also noticed that some key ingredients, like jalapeños, were missing.
That being said, I still want to acknowledge the hard work of the staff, and I would rate them highly for their service. It seems that the overall quality and process may have dropped, possibly due to timing or the end-of-day rush, as it was not as fresh as it usually is during midday.
Very good 👍
Overpriced! They dont allow the use of coupons. Rude management.
Just a reminder that this location doesn't accept coupon.
Restaurantji Recommends
Marzi the manager was rude the whole time while making our sandwiches. The meatball sandwich was dry and but into an olive pit. Honestly worst subway we have been to.
Atmosphere: 4
Food: 2
Service: 1
Cookie dough gave me nausea. Staff was nice and polite though.
This restaurant does not accept paper coupons. 7/10/2024
Amazing highly recommend, foot long white bread mozzarella and bacon (it is the best sandwich you can get)
Atmosphere: 5
Food: 5
Service: 5
Subway is notorious for only having enough people to have 1 person working at a time which is like VERY MUCH NOT IDEAL FOR THIS TYPE OF PLACE AT ALL. LIKE AT ALL. PLEASE GOD SUBWAY MANAGERS FIX THIS. anyways food was
Atmosphere: 3
Food: 4
Service: 4
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