I ordered two tacos and when I got them home to eat they were discussing broken and only had lettuce and cheese in them.
Atmosphere: 1
Food: 1
Service: 1
Stephanie Noguerola
On 7/23/35 I went thru drive up and placed an order specifically breakfast burrito with egg cheese and potato along with a bean and cheese burrito. I got my order and drive off Noticing the breakfast burrito packaging was odd I looked at the order sticker because they NEVER GIVE YIU YIUR RECEIPT in the morning shift.
I called the Hayden island Portland Oregon 97217 location to report my order was wrong and the lady could not understand what I was saying and argued with me about what I order I can’t eat meat so why would I even order sausage crunch wrap!!!!!! Thien she hung up on me, I will be calling the corporate office in Irvine California where I have someone I know to report the morning employee. Not to mention they ask if you want to round up the order and can not explain where that money goes to and again no receipt ever from the morning staff being a woman who sounds clueless honestly.
Store management please talk to your employees on proper etiquette of basic customer service.
Disappointed Customer at the jantzen beach Hayden island Portland Oregon 97217 location. Restaurant no. 016521 7/23/25 at 6:54am
Atmosphere: 2
Food: 1
Service: 1
S Bogush
Always good here
Atmosphere: 5
Food: 5
Service: 5
Brian Powell
4 stars overall because the service was so good, but we all know that taco bell is not great. In all fairness they don't mean it to be great, just fast and cheap and for those that love that then fantastic, no judgment! I just can't give it 5 stars, there are too many amazing Mexican restaurants for me to say taco bell is anywhere close to them.
Atmosphere: 3
Food: 2
Service: 5
snae shaads
nice workers and fresh food. much better than normal taco bell
Atmosphere: 5
Food: 5
Service: 5
M P
edit: this place is price gouging. Their box combos are $2.49 more than other taco bells. It is best to skip this place and go to another taco bell.
old review: They had to remake my entire order because everything was wrong. Why are you guys serving cold, wiggly nacho fries? You should be ashamed for charging a premium for crap food. And these guys are getting paid $17 an hour??
Atmosphere: 1
Food: 1
Service: 1
Amanda Kamm (Amazing)
They made the food so fast that it was a mess in the wrapper
Food: 2
Service: 4
Sandra Delarosa
Great staff. Don't care for environment it doesn't feel safe however I appreciate the big blue light that you have there. I suggested to McDonald's perhaps you guys also could give the Portland Police incentives to come and eat there. I think that would improve the environment an atmosphere
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Chips and Nacho Cheese Sauce, Soft Taco, Cheesy Bean and Rice Burrito, Cheesy Gordita Crunch
Jesse D
Charges $10 instead of $6.99 to build your box online
Martha Wiley
They goofed up the order, twice. I’d say find a different one.
I've been to so many taco bells, but this one is definitely one of the good ones. The service was friendly, and the tables, restrooms, and overall sitting area were really clean. The most good thing about this taco bell was that they didn't messed up my order.
Atmosphere: 4
Food: 4
Service: 5
E. Yvonne Douglas
Usually this place is fine, but today the dining room was a mess. All the tables were dirty and the trash cans were overflowing.
Leslie Miller
Ordered 3 taco supreme, 2 hard shell and 1 soft shell tacos. Received 1 soft and 5 hard, no supreme and in 1 mile of driving the shells stuck to thru paper riping off the shell and spilling the contents everywhere.
Atmosphere: 1
Food: 1
Service: 1
Wes Neal
Absolutely horrible service, a 30 minute wait and had to use machines because the people wouldn't help us take an order. I will never eat at Taco Bell again.
Atmosphere: 2
Food: 2
Service: 1
Mickey Deagle
Whatever you do, don't go inside to order. They will refuse to take your order and point you to a self serve kiosk that asks a bazillion questions, and then you have to wait for like 5+ minutes while they serve a half dozen drive thru customers who arrive after you. Horrible system, no humans to be found. Food is generally ok until about 3pm, then it is usually cold and dry.
I ordered two tacos and when I got them home to eat they were discussing broken and only had lettuce and cheese in them.
Atmosphere: 1
Food: 1
Service: 1
On 7/23/35 I went thru drive up and placed an order specifically breakfast burrito with egg cheese and potato along with a bean and cheese burrito.
I got my order and drive off
Noticing the breakfast burrito packaging was odd
I looked at the order sticker because they NEVER GIVE YIU YIUR RECEIPT in the morning shift.
I called the Hayden island Portland Oregon 97217 location to report my order was wrong and the lady could not understand what I was saying and argued with me about what I order
I can’t eat meat so why would I even order sausage crunch wrap!!!!!!
Thien she hung up on me, I will be calling the corporate office in Irvine California where I have someone I know to report the morning employee.
Not to mention they ask if you want to round up the order and can not explain where that money goes to and again no receipt ever from the morning staff being a woman who sounds clueless honestly.
Store management please talk to your employees on proper etiquette of basic customer service.
Disappointed Customer at the jantzen beach Hayden island Portland Oregon 97217 location. Restaurant no. 016521 7/23/25 at 6:54am
Atmosphere: 2
Food: 1
Service: 1
Always good here
Atmosphere: 5
Food: 5
Service: 5
4 stars overall because the service was so good, but we all know that taco bell is not great. In all fairness they don't mean it to be great, just fast and cheap and for those that love that then fantastic, no judgment! I just can't give it 5 stars, there are too many amazing Mexican restaurants for me to say taco bell is anywhere close to them.
Atmosphere: 3
Food: 2
Service: 5
nice workers and fresh food. much better than normal taco bell
Atmosphere: 5
Food: 5
Service: 5
edit: this place is price gouging. Their box combos are $2.49 more than other taco bells. It is best to skip this place and go to another taco bell.
old review: They had to remake my entire order because everything was wrong. Why are you guys serving cold, wiggly nacho fries? You should be ashamed for charging a premium for crap food. And these guys are getting paid $17 an hour??
Atmosphere: 1
Food: 1
Service: 1
They made the food so fast that it was a mess in the wrapper
Food: 2
Service: 4
Great staff. Don't care for environment it doesn't feel safe however I appreciate the big blue light that you have there. I suggested to McDonald's perhaps you guys also could give the Portland Police incentives to come and eat there. I think that would improve the environment an atmosphere
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Chips and Nacho Cheese Sauce, Soft Taco, Cheesy Bean and Rice Burrito, Cheesy Gordita Crunch
Charges $10 instead of $6.99 to build your box online
They goofed up the order, twice. I’d say find a different one.
Atmosphere: 3
Food: 2
Service: 2
Restaurantji Recommends
I've been to so many taco bells, but this one is definitely one of the good ones. The service was friendly, and the tables, restrooms, and overall sitting area were really clean. The most good thing about this taco bell was that they didn't messed up my order.
Atmosphere: 4
Food: 4
Service: 5
Usually this place is fine, but today the dining room was a mess. All the tables were dirty and the trash cans were overflowing.
Ordered 3 taco supreme, 2 hard shell and 1 soft shell tacos. Received 1 soft and 5 hard, no supreme and in 1 mile of driving the shells stuck to thru paper riping off the shell and spilling the contents everywhere.
Atmosphere: 1
Food: 1
Service: 1
Absolutely horrible service, a 30 minute wait and had to use machines because the people wouldn't help us take an order. I will never eat at Taco Bell again.
Atmosphere: 2
Food: 2
Service: 1
Whatever you do, don't go inside to order. They will refuse to take your order and point you to a self serve kiosk that asks a bazillion questions, and then you have to wait for like 5+ minutes while they serve a half dozen drive thru customers who arrive after you. Horrible system, no humans to be found. Food is generally ok until about 3pm, then it is usually cold and dry.
Atmosphere: 2
Food: 3
Service: 2
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