Ordered delivery- never got a confirmation text/email nothing. Called the shop 30 min after order was placed was told deliver man was about to leave - called 45 min after that call ( now an hour and fifteen min later ) no answer, drove down the shop and was told they were closed. Explained I never got my food- offered to refund me or deliver tomorrow.I get it's a busy holiday - but communication and obviously service was entire let down- went and ordered from another local shop and was. not let dotwb
Tigg O.
Second time I've put "special notes" on my order and they've been ignored. First time I picked the mushrooms off my pizza, today I just threw it in the trash. The "boneless wings" seem to be just frozen Tyson chicken strips. My whole order was sub-par and a waste of $40. Huge disappointment and I will not be ordering from Zappos again.
John Puga
Ordered the same pizza we always get it was supposed to be a Chicago style stuffed pizza not only did it take well over an hour to get our pizza it was also burnt they refused to make things right in any way I have been eating ZAPPOS pizza since the first one opened up on linwood and king road they would have never let that happen the store on McLoughlin blvd need to do right by their costumers
David Krueger
Meh. If you need pizza and it's the only place around it will do if you really really don't want to cook dinner. Bland doughy and utterly unexciting, it will make you not want pizza again for a while.
T M.
Picked up a Zappo's Pizza today for friends that just moved in nearby. It was pretty gross. Sorry, but it was not actually baked all the way through so it was a soggy gross mess. Maybe your oven wasn't up to temperature because we ordered it right when you opened - not really sure, but I couldn't even eat it and I doubt I will ever pick up a pizza from there again. There are so many great pizza places out there and this isn't one of them. Sorry, but soggy wet pizza is not my idea of good pizza.
Hilary S
Prices and daily deals are great! Service is usually quick. Go here after a day of drinking, otherwise…..meh. Last pizza was completely overloaded with cheese (which maybe some people like), poor distribution of toppings, and not much flavor. Initially we were stoked with Zappos (while intoxicated, it’s fantastic), now probably won’t Go back except for maybe the daily deals if we have friends over.
Tracey Manning
I give it a 3 because....the men working there were very nice. The ingredients they have to work with are not good. The salad was much better than the pizza. The pizza was bland and just pretty tasteless.
Holly D.
Been a delivery customer here for years but never thought to write a review. The school I worked at used to order several pizzas for staff meetings and student rewards. They were always on time and always correct..and it was the only pizza 24 staff members agreed on. Fast forward two years into COVID and I have an occasion to order two pizzas (with out of state pizza snobs visiting me from Arizona) delivered at home. Frankly, I did not hold out much hope that (a) the order would be right (b) it would be delivered on time and (c) it would taste as good as I remembered. What do you know? We got all three! For a pizza place to survive during these times is not easy. It's important to support local small businesses. A larger than usual gratuity was certainly in order. Thanks!
Kelly Williams
I’ve been a long time customer (over 15 years!) since the original owners went around knocking on neighborhood doors to introduce their new family owned business. Great pizza, wonderful employees, clean kitchen/shop kept me coming back year after year. Things stumbled a bit after ownership & website change but things were still good and pizza still tasted great! BUT this is no longer the case…The online ordering system has issues (the tracker doesn’t track anything & the time estimates are way off, usually have to call to make sure order went through & real time for pick-up), the store isn’t kept as clean, awkward customer service, and the dealbreaker with last 2 visits…zero covid compliance with masking requirements and other questionable hygiene practices (lack of hand washing & glove wearing when food handling or switching from answering phones/cashiering). Not a single employee was wearing a mask or wearing it above chin/nose. The older person there who seemed to be a manager (he was the only one that wasn’t a teen & looked to be wearing a uniform) didn’t even try to fake it…not even a mask around the neck.It’s a shame cause I do like the pizza but the place just grosses me out now.
Mark
Ordered 2 family size pizzas. Order was wrong on one pizza. Also ordered 8 sides of ranch only got 1.Spoke to manager and he said that there is nothing he could do since he didn't take the order.This is my second time ordering delivery and both times they were late by a long shot. Once it took me 2 hours to get my order delivered.Not the pizza joint that started at the Johnson Creek Market.Side note I told them kindly that I would never order again from them and I was told "that's okay".Customer no service now days. Spend 57.00 and get mediocre pizza... Maybe in 2 hours.I won't support this local business.
I work here in 2016 and it was bad the training was horrible I got made fun of for not knowing their ways of making pizza as the manager made fun of me for not knowing how to use their equipment the first week I was there I ended up getting a 97 dollar pay check after two weeks of working glad I moved on
Joshua J.
Don't order here unless you plan on eating hours after. Poor service. Pothead workers that don't seem to care.
Lara G.
Good pizza, not super thin crust, but tasty! Glad they finally started delivering too!
S H.
I've now had 2 experiences ordering from Zappo's Pizza on King Rd. The first experience was 5 stars. Pizza was made perfectly, came hot and delicious. We ordered a Medium Pepperoni and a Medium Mega Meat Pizza. We really really enjoyed them both and we LOVE their sauce. Flash forward to today's order, we got a Medium Pepperoni and an order of their Potato Wedges. Neither were great or even very good. The pizza didn't have really any sauce on it. You can see a tiny bit near the crust, but almost invisible under the toppings. A let down for people who only ordered here again because we loved the sauce so much the first time ordering. That will hopefully be able to be fixed if I make sure to order extra sauce next time. The Potato wedges though...I didn't ask for the cheese & bacon version, just the regular, but perhaps should have because maybe it would have disguised the actual potatoes. These were the most under cooked disgusting potato wedges I've ever had in my life, and they didn't have a single hint of seasoning on them. The small cooked ones were soggy and white, like they hadn't seen a fryer or oven at all and the bigger potatoes just very under cooked. I even requested extra crispy in my order notes, not a crispy potato in sight. I gave 3 stars because my first visit was a 5 star rating and the second visit was a 1.5. We may try to order pizza again from here, but I'll never buy their potato wedges again.
Tara Engelhardt
Really unhappy, ordered delivery on DD and my food showed up raw. I understand it was late at night, but I'd rather my order be denied rather than raw. Probably won't be back.
Ordered delivery- never got a confirmation text/email nothing. Called the shop 30 min after order was placed was told deliver man was about to leave - called 45 min after that call ( now an hour and fifteen min later ) no answer, drove down the shop and was told they were closed. Explained I never got my food- offered to refund me or deliver tomorrow.I get it's a busy holiday - but communication and obviously service was entire let down- went and ordered from another local shop and was. not let dotwb
Second time I've put "special notes" on my order and they've been ignored. First time I picked the mushrooms off my pizza, today I just threw it in the trash. The "boneless wings" seem to be just frozen Tyson chicken strips. My whole order was sub-par and a waste of $40. Huge disappointment and I will not be ordering from Zappos again.
Ordered the same pizza we always get it was supposed to be a Chicago style stuffed pizza not only did it take well over an hour to get our pizza it was also burnt they refused to make things right in any way I have been eating ZAPPOS pizza since the first one opened up on linwood and king road they would have never let that happen the store on McLoughlin blvd need to do right by their costumers
Meh. If you need pizza and it's the only place around it will do if you really really don't want to cook dinner. Bland doughy and utterly unexciting, it will make you not want pizza again for a while.
Picked up a Zappo's Pizza today for friends that just moved in nearby. It was pretty gross. Sorry, but it was not actually baked all the way through so it was a soggy gross mess. Maybe your oven wasn't up to temperature because we ordered it right when you opened - not really sure, but I couldn't even eat it and I doubt I will ever pick up a pizza from there again. There are so many great pizza places out there and this isn't one of them. Sorry, but soggy wet pizza is not my idea of good pizza.
Prices and daily deals are great! Service is usually quick. Go here after a day of drinking, otherwise…..meh. Last pizza was completely overloaded with cheese (which maybe some people like), poor distribution of toppings, and not much flavor. Initially we were stoked with Zappos (while intoxicated, it’s fantastic), now probably won’t Go back except for maybe the daily deals if we have friends over.
I give it a 3 because....the men working there were very nice. The ingredients they have to work with are not good. The salad was much better than the pizza. The pizza was bland and just pretty tasteless.
Been a delivery customer here for years but never thought to write a review. The school I worked at used to order several pizzas for staff meetings and student rewards. They were always on time and always correct..and it was the only pizza 24 staff members agreed on. Fast forward two years into COVID and I have an occasion to order two pizzas (with out of state pizza snobs visiting me from Arizona) delivered at home. Frankly, I did not hold out much hope that (a) the order would be right (b) it would be delivered on time and (c) it would taste as good as I remembered. What do you know? We got all three! For a pizza place to survive during these times is not easy. It's important to support local small businesses. A larger than usual gratuity was certainly in order. Thanks!
I’ve been a long time customer (over 15 years!) since the original owners went around knocking on neighborhood doors to introduce their new family owned business. Great pizza, wonderful employees, clean kitchen/shop kept me coming back year after year. Things stumbled a bit after ownership & website change but things were still good and pizza still tasted great! BUT this is no longer the case…The online ordering system has issues (the tracker doesn’t track anything & the time estimates are way off, usually have to call to make sure order went through & real time for pick-up), the store isn’t kept as clean, awkward customer service, and the dealbreaker with last 2 visits…zero covid compliance with masking requirements and other questionable hygiene practices (lack of hand washing & glove wearing when food handling or switching from answering phones/cashiering). Not a single employee was wearing a mask or wearing it above chin/nose. The older person there who seemed to be a manager (he was the only one that wasn’t a teen & looked to be wearing a uniform) didn’t even try to fake it…not even a mask around the neck.It’s a shame cause I do like the pizza but the place just grosses me out now.
Ordered 2 family size pizzas. Order was wrong on one pizza. Also ordered 8 sides of ranch only got 1.Spoke to manager and he said that there is nothing he could do since he didn't take the order.This is my second time ordering delivery and both times they were late by a long shot. Once it took me 2 hours to get my order delivered.Not the pizza joint that started at the Johnson Creek Market.Side note I told them kindly that I would never order again from them and I was told "that's okay".Customer no service now days. Spend 57.00 and get mediocre pizza... Maybe in 2 hours.I won't support this local business.
Restaurantji Recommends
I work here in 2016 and it was bad the training was horrible I got made fun of for not knowing their ways of making pizza as the manager made fun of me for not knowing how to use their equipment the first week I was there I ended up getting a 97 dollar pay check after two weeks of working glad I moved on
Don't order here unless you plan on eating hours after. Poor service. Pothead workers that don't seem to care.
Good pizza, not super thin crust, but tasty! Glad they finally started delivering too!
I've now had 2 experiences ordering from Zappo's Pizza on King Rd. The first experience was 5 stars. Pizza was made perfectly, came hot and delicious. We ordered a Medium Pepperoni and a Medium Mega Meat Pizza. We really really enjoyed them both and we LOVE their sauce. Flash forward to today's order, we got a Medium Pepperoni and an order of their Potato Wedges. Neither were great or even very good. The pizza didn't have really any sauce on it. You can see a tiny bit near the crust, but almost invisible under the toppings. A let down for people who only ordered here again because we loved the sauce so much the first time ordering. That will hopefully be able to be fixed if I make sure to order extra sauce next time. The Potato wedges though...I didn't ask for the cheese & bacon version, just the regular, but perhaps should have because maybe it would have disguised the actual potatoes. These were the most under cooked disgusting potato wedges I've ever had in my life, and they didn't have a single hint of seasoning on them. The small cooked ones were soggy and white, like they hadn't seen a fryer or oven at all and the bigger potatoes just very under cooked. I even requested extra crispy in my order notes, not a crispy potato in sight. I gave 3 stars because my first visit was a 5 star rating and the second visit was a 1.5. We may try to order pizza again from here, but I'll never buy their potato wedges again.
Really unhappy, ordered delivery on DD and my food showed up raw. I understand it was late at night, but I'd rather my order be denied rather than raw. Probably won't be back.