Went in at 9:30 and figured we would be fine since it was still 30 min before closing . Waited 5 mins to be helped as they were with other customers. My wife ordered her ice cream and got hers. I then said I wanted a Vanilla malt and was told there were told by the manager to not do drinks late so theyget out in time?!!! It was still 20 min till close and there was a line of people that came in behind us. Thats all I wanted was a shake and by passed cold stone to go to Baskin Robbin’s. They wouldn’t make a shake and I left without anything. I worked at Baskin Robbin’s when I was young and you always took care of the customer. Was a very poor experience
Atmosphere: 1
Food: 1
Service: 1
Melissa R
Not worth your money. Ordered a banana split. Was given a half banana with 3 kid size scoops of ice cream. No toppings. Charged me $10 for it. This store and employees are
Atmosphere: 1
Food: 1
Service: 1
Rose Parton
She opened 30 minutes early! Best service ever!Kid-friendliness: Super kid friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cappuccino Blast
Nancy Lodhie
The ONLY PLACE IN NORTHEAST SALEM TO FIND AN ICE CREAM CAKE!!! Went to 3 Dairy Queens and the third one (on Market) had signage for them everywhere, but their cake display/freezer wasn't working. The Baskin Robbins on Market Street has been there for decades and they slam dunked a very special request for my daughters 40th. This was all AFTER Roth's on Lancaster called me the afternoon before my custom cake order was to be picked up to say their decorator couldn't do it. The great cake escapade. Hope this helps save someone else some wasted time and unnecessary frustrations.
Atmosphere: 4
Food: 5
Service: 5
Scott Peterson
Haven't been to a BR in forever but saw one next to the hotel I was staying at so I decided to get some ice cream. I had the 2 scoop cup with strawberry and strawberry cheesecake and it was soooo good and refreshing. Plenty of cones and toppings to choose from as well. Ice cream cakes also.
Claire Gress
Kind service but the ice cream tastes freezer burned. It wasn’t just the one I got but the flavors my friends got as well. Not worth the money or trip
Kim Smith
Been going to this location for years.Met the owner last time I visited. Nice guy. They also have punchcards for purchases on single scoops and drinks.
Veronica Venegas
good customer service and my oreo cappuchino blast was delicious and very well made :)
Peggy Parker
I actually hadn't visited B&R for sometime, but met a friend at the Basking Robins on Market and was reminded how fabulous their ice cream is! Really, there sort of in a class of their own. The gal serving us was friendly, and there was available outdoor seating. We'll be back for certain!
Great prices & the people working have always been very friendly and patient! even when it’s super busy. Love the punchcard, free samples, and the new special flavors each month.
Stazi Duarte Carranza
I love how you can sample things before you buy. But my grandson had a ball we both did
Ronald Hales
Was assisted with welcome and friendly staff
Paul Gaiser
Staff was super friendly, it was hot and busy in the store and the two ladies kept smiling and didn't miss a beat. Thanks you two.
Evie X
Steve the owner is amazing the most kindest person I have ever met I had an amazing experience and will definitely keep coming back I got a pint and it did not taste fresh so he was really kind and gave me a fresh one I will definitely recommend to my friends and family thank you so much for your hard work Steve it is greatly appreciated.
Cash only. Really?
Went in at 9:30 and figured we would be fine since it was still 30 min before closing . Waited 5 mins to be helped as they were with other customers. My wife ordered her ice cream and got hers. I then said I wanted a Vanilla malt and was told there were told by the manager to not do drinks late so theyget out in time?!!! It was still 20 min till close and there was a line of people that came in behind us. Thats all I wanted was a shake and by passed cold stone to go to Baskin Robbin’s. They wouldn’t make a shake and I left without anything. I worked at Baskin Robbin’s when I was young and you always took care of the customer. Was a very poor experience
Atmosphere: 1
Food: 1
Service: 1
Not worth your money. Ordered a banana split. Was given a half banana with 3 kid size scoops of ice cream. No toppings. Charged me $10 for it. This store and employees are
Atmosphere: 1
Food: 1
Service: 1
She opened 30 minutes early! Best service ever!Kid-friendliness: Super kid friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cappuccino Blast
The ONLY PLACE IN NORTHEAST SALEM TO FIND AN ICE CREAM CAKE!!! Went to 3 Dairy Queens and the third one (on Market) had signage for them everywhere, but their cake display/freezer wasn't working. The Baskin Robbins on Market Street has been there for decades and they slam dunked a very special request for my daughters 40th. This was all AFTER Roth's on Lancaster called me the afternoon before my custom cake order was to be picked up to say their decorator couldn't do it. The great cake escapade. Hope this helps save someone else some wasted time and unnecessary frustrations.
Atmosphere: 4
Food: 5
Service: 5
Haven't been to a BR in forever but saw one next to the hotel I was staying at so I decided to get some ice cream. I had the 2 scoop cup with strawberry and strawberry cheesecake and it was soooo good and refreshing. Plenty of cones and toppings to choose from as well. Ice cream cakes also.
Kind service but the ice cream tastes freezer burned. It wasn’t just the one I got but the flavors my friends got as well. Not worth the money or trip
Been going to this location for years.Met the owner last time I visited. Nice guy. They also have punchcards for purchases on single scoops and drinks.
good customer service and my oreo cappuchino blast was delicious and very well made :)
I actually hadn't visited B&R for sometime, but met a friend at the Basking Robins on Market and was reminded how fabulous their ice cream is! Really, there sort of in a class of their own. The gal serving us was friendly, and there was available outdoor seating. We'll be back for certain!
Restaurantji Recommends
Great prices & the people working have always been very friendly and patient! even when it’s super busy. Love the punchcard, free samples, and the new special flavors each month.
I love how you can sample things before you buy. But my grandson had a ball we both did
Was assisted with welcome and friendly staff
Staff was super friendly, it was hot and busy in the store and the two ladies kept smiling and didn't miss a beat. Thanks you two.
Steve the owner is amazing the most kindest person I have ever met I had an amazing experience and will definitely keep coming back I got a pint and it did not taste fresh so he was really kind and gave me a fresh one I will definitely recommend to my friends and family thank you so much for your hard work Steve it is greatly appreciated.