Sara makes the best white chocolate mocha and recognizes my car when I pull up. This coffee stand is 100% for customer service and the coffee is good to.
Atmosphere: 5
Service: 5
Lisa Winfrey
Always friendly, and great quality!
Atmosphere: 5
Food: 5
Service: 5
Lowell Alik
I stop by Bentley’s from time to time for their green tea matcha, and it’s always perfect. The baristas are friendly, the service is quick, and the drinks are consistently great. Definitely one of my favorite drive-thru spots for something refreshing and uplifting!
Atmosphere: 5
Food: 5
Service: 5
hannah johnson
I love going to Bentley's Coffee because it is SOO GOOD! and they give back to the animal shelter.
Atmosphere: 5
Food: 5
Service: 5
Shanda Butcher
They are amazing and not having. To scream over the music is a plus !!!
Atmosphere: 5
Food: 5
Service: 5
Chance James
on September 30th 2025 at around 5:10 p.m., I went to Bentley's coffee in Albany to order two drinks for myself and my wife.
I had a $17.30 gift card balance tied to my account and just a few days prior (on 9/27) I was assured by a staff member that once the card was scanned the balance would remain on the account for future use.
when I went to pay the cashier told me my total was about $14 and change. I explained I wanted to use the gift card balance, but she said it wasn't showing up in their systems and "sometimes it has issues". I mentioned what I've been told the weekend before and that I was fairly sure I had thrown the card away.
the only response I received was, "yea, really sorry about that." with no attempt to help or provide a solution.
thankfully I happen to find the physical card tucked away in my car, so I wasn't completely out of luck. but I left feeling very disappointed with the lack of care and customer service.
mistakes and system issues happen, but how they are handled makes all the difference.
I've been a consistent customer of this location for over 3 years and it's very disheartening , enough to make me consider not recommending this location after all this time if this is how the customer care is going to be.
Hopefully it's just a one-off but I'll probably wait a while before going again.
Bryan G
The peanut butter espresso drink blended is heaven in a cup.
Food: 5
Service: 5
Miranda Hafer
Always love Bentleys, my little puppy got a puppy cup and loved it
Atmosphere: 5
Food: 5
Service: 5
Channy L.
Some employees are personable others are not so much and will turn their back to you at the window as if you don’t exist
So cool that they donate to animal shelters 💖 the vanilla cream cold brew was great and they have really good crunchy ice
Atmosphere: 5
Food: 5
Service: 5
Bert Hansen
Bentley is the best coffee kiosk in the PNW. The service is always top shelf. Plus, knowing that a portion of my purchase goes to help feed shelter dogs makes the latte taste that much sweeter.
Atmosphere: 5
Food: 5
Service: 5
Kai
Amazing and delicious! Fresh/local ingredients plus seasonal treats you can't get anywhere else. Also, that Nutella drink though...its worth every penny. Such decadence.
Atmosphere: 5
Food: 5
Service: 5
Philip Simmons
I went for my first time on July 5th, 2025, around 3:30 pm. The young man working used sour milk to make my drink thinking he would just add ice. The other girl working came and smelled it, and the casher was complacent as well. I was hoping one of the three would do the right thing and remake the drink. Sadly, they did not. I will never return. They should be ashamed.
Service: 1
Candice Bay
I love this place so much that I have become a regular and they remember my drink of choice (blended nutella). Bentley's is a little on the spendy side but they offer really nice quality ingredients and even sell a local business' (Willamette Pie Company) baked goods. They can get pretty busy sometimes and their line will be pretty long, but this is just another sign that their coffee is really good and worth it!
Sara makes the best white chocolate mocha and recognizes my car when I pull up. This coffee stand is 100% for customer service and the coffee is good to.
Atmosphere: 5
Service: 5
Always friendly, and great quality!
Atmosphere: 5
Food: 5
Service: 5
I stop by Bentley’s from time to time for their green tea matcha, and it’s always perfect. The baristas are friendly, the service is quick, and the drinks are consistently great. Definitely one of my favorite drive-thru spots for something refreshing and uplifting!
Atmosphere: 5
Food: 5
Service: 5
I love going to Bentley's Coffee because it is SOO GOOD! and they give back to the animal shelter.
Atmosphere: 5
Food: 5
Service: 5
They are amazing and not having. To scream over the music is a plus !!!
Atmosphere: 5
Food: 5
Service: 5
on September 30th 2025 at around 5:10 p.m., I went to Bentley's coffee in Albany to order two drinks for myself and my wife. I had a $17.30 gift card balance tied to my account and just a few days prior (on 9/27) I was assured by a staff member that once the card was scanned the balance would remain on the account for future use. when I went to pay the cashier told me my total was about $14 and change. I explained I wanted to use the gift card balance, but she said it wasn't showing up in their systems and "sometimes it has issues". I mentioned what I've been told the weekend before and that I was fairly sure I had thrown the card away. the only response I received was, "yea, really sorry about that." with no attempt to help or provide a solution. thankfully I happen to find the physical card tucked away in my car, so I wasn't completely out of luck. but I left feeling very disappointed with the lack of care and customer service. mistakes and system issues happen, but how they are handled makes all the difference. I've been a consistent customer of this location for over 3 years and it's very disheartening , enough to make me consider not recommending this location after all this time if this is how the customer care is going to be. Hopefully it's just a one-off but I'll probably wait a while before going again.
The peanut butter espresso drink blended is heaven in a cup.
Food: 5
Service: 5
Always love Bentleys, my little puppy got a puppy cup and loved it
Atmosphere: 5
Food: 5
Service: 5
Some employees are personable others are not so much and will turn their back to you at the window as if you don’t exist
Food: 5
Service: 2
Friendly people and good drinks
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
So cool that they donate to animal shelters 💖 the vanilla cream cold brew was great and they have really good crunchy ice
Atmosphere: 5
Food: 5
Service: 5
Bentley is the best coffee kiosk in the PNW. The service is always top shelf. Plus, knowing that a portion of my purchase goes to help feed shelter dogs makes the latte taste that much sweeter.
Atmosphere: 5
Food: 5
Service: 5
Amazing and delicious! Fresh/local ingredients plus seasonal treats you can't get anywhere else. Also, that Nutella drink though...its worth every penny. Such decadence.
Atmosphere: 5
Food: 5
Service: 5
I went for my first time on July 5th, 2025, around 3:30 pm. The young man working used sour milk to make my drink thinking he would just add ice. The other girl working came and smelled it, and the casher was complacent as well. I was hoping one of the three would do the right thing and remake the drink. Sadly, they did not. I will never return. They should be ashamed.
Service: 1
I love this place so much that I have become a regular and they remember my drink of choice (blended nutella). Bentley's is a little on the spendy side but they offer really nice quality ingredients and even sell a local business' (Willamette Pie Company) baked goods. They can get pretty busy sometimes and their line will be pretty long, but this is just another sign that their coffee is really good and worth it!
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