Had whopper Jr, a $1 hamburger for $2.50. The prices of inflation. It was ok, as fast food burgers go but not exciting.
A quick stop to take the edge off, and keep moving, little more. It did the job.
Food: 3
Service: 4
Recommended dishes: Whopper Jr
Olivia,s Dreyer
I was asking the drive throw guy a question and he completely ignored me even after I asked again it was very rude
Atmosphere: 1
Service: 1
Jason Watson
Avoid this specific location like the plague. It’s always had a bit of a “Twilight Zone” vibe, but the employees are also downright rude. I’ve tried this dump a few rimes the last few years, as I now live very close by so obviously it would be advantageous for me if it was a decent place to eat occasionally. It is not. The one further north on Lancaster is much more active, has much better employees and also most importantly has food that tastes decent. BK is never going to win any awards for food but they *can* make a pretty solid Whopper if all ingredients are fresh and it is made properly. Anyway, as for the location across from the mall…it is a dump as I stated earlier. They always close early, the last trip through the drive through was about 15 min before closing. I waited for about 2 min at the speaker, and suddenly was told “hey dude we are closed alright!” In a VERY rude and loud voice. Clearly the employee was agitated about something, and even though I was in the right I would never argue with a person who makes food that they can contaminate to spite you. So I left. I’ll never be back. Of 4 visits 2 saw food errors and poor overall quality. 1 was an ice cold burger and stale fries. Ironically the shake was actually good. I have heard horror stories before about what some employees at various restaurants have done to food. I never believed them before but I’m now beginning to wonder if this place might be one of those places…Anyway, the poor attitudes and service seems to be a systemic issue with this particular location, so perhaps corporate might be well advised to fire the full roster and begin anew. Don’t claim you weren’t warned if you read this and still get lousy food or service there. It’s your choice but I wouldn’t risk it.
Atmosphere: 1
Food: 2
Service: 1
Justin C
5 bucks for a large fry is insane, inflation caused the price of Russet potatoes to skyrocket by 166.2% between 2021 and 2024
Atmosphere: 1
Food: 1
Service: 1
Luis Magana
11/17/24 Normally I’m not the time of person to leave a review, but the customer service was awful. I get there around 9:30(closes at 11) with no other customers there, manager or shift lead takes my order and keeps saying “don’t have it” to a lot of the things on the menu they should have and advertise. After being rushed through my order, I see the manager and a girl who I imagine was one break talking instead of cashing me out, finally once my food is ready almost 10 minutes later the manager or shift lead comes to cash me out and I request to add two chicken jrs which is denied since someone is already ordering behind me(just got there). Then proceeds to tell me the food is getting cooked fresh so if I wanted to wait the 2:30 minutes for it to cook I would have to get in the back of the line. Not sure how someone with such poor customer service can be promoted but do know I won’t be returning any Sunday nights
Atmosphere: 1
Food: 3
Service: 1
gennadiy gusarov
Very clean. The associate working the drive thru this morning was very kind.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper Jr
Will Mundo
lady on drive-thru was really rude that's probably why burger king is closing going bankruptcy because people like this lady that only cares about her pay check and not about customers
Atmosphere: 1
Food: 4
Service: 1
Amy Whisler
Came in to order a large soda. Had to repeat myself three times for the employee to finally understand what I wanted. PLEASE HIRE PEOPLE WHO UNDERSTAND ENGLISH!!! I shouldn’t have to learn another language to order food. I’ve had many instances at this location where the employee is difficult to communicate with due to a language barrier.
Service: 1
Noemi Almanza Silva
Nice experience
Atmosphere: 5
Food: 5
Service: 5
JGM
Slow Workers, wait for 10 minutes to take my order even with not customer in front of me. Them take almost 20 minutes to get my food
lady on drive-thru was really rude that's probably why burger king is closing going bankruptcy because people like this lady that only cares about her pay check and not about customers
Atmosphere: 1
Food: 4
Service: 1
Albert P.
Always here pure ?
Lilly Likor
Wow that lady on the drive thru is really rude I hope Burger King do something about it I will never come back to this Burger
Atmosphere: 1
Food: 3
Service: 1
Heather Kovalski
Terrible service the drive up person was rude then rolled her eyes when I can her my card to pay. Food was cold. I was the only one in the drive up line line with one car in the driveway so it wasn’t like they were busy.
Had whopper Jr, a $1 hamburger for $2.50. The prices of inflation. It was ok, as fast food burgers go but not exciting.
A quick stop to take the edge off, and keep moving, little more. It did the job.
Food: 3
Service: 4
Recommended dishes: Whopper Jr
I was asking the drive throw guy a question and he completely ignored me even after I asked again it was very rude
Atmosphere: 1
Service: 1
Avoid this specific location like the plague. It’s always had a bit of a “Twilight Zone” vibe, but the employees are also downright rude. I’ve tried this dump a few rimes the last few years, as I now live very close by so obviously it would be advantageous for me if it was a decent place to eat occasionally. It is not. The one further north on Lancaster is much more active, has much better employees and also most importantly has food that tastes decent. BK is never going to win any awards for food but they *can* make a pretty solid Whopper if all ingredients are fresh and it is made properly. Anyway, as for the location across from the mall…it is a dump as I stated earlier. They always close early, the last trip through the drive through was about 15 min before closing. I waited for about 2 min at the speaker, and suddenly was told “hey dude we are closed alright!” In a VERY rude and loud voice. Clearly the employee was agitated about something, and even though I was in the right I would never argue with a person who makes food that they can contaminate to spite you. So I left. I’ll never be back. Of 4 visits 2 saw food errors and poor overall quality. 1 was an ice cold burger and stale fries. Ironically the shake was actually good. I have heard horror stories before about what some employees at various restaurants have done to food. I never believed them before but I’m now beginning to wonder if this place might be one of those places…Anyway, the poor attitudes and service seems to be a systemic issue with this particular location, so perhaps corporate might be well advised to fire the full roster and begin anew. Don’t claim you weren’t warned if you read this and still get lousy food or service there. It’s your choice but I wouldn’t risk it.
Atmosphere: 1
Food: 2
Service: 1
5 bucks for a large fry is insane, inflation caused the price of Russet potatoes to skyrocket by 166.2% between 2021 and 2024
Atmosphere: 1
Food: 1
Service: 1
11/17/24
Normally I’m not the time of person to leave a review, but the customer service was awful.
I get there around 9:30(closes at 11) with no other customers there, manager or shift lead takes my order and keeps saying “don’t have it” to a lot of the things on the menu they should have and advertise. After being rushed through my order, I see the manager and a girl who I imagine was one break talking instead of cashing me out, finally once my food is ready almost 10 minutes later the manager or shift lead comes to cash me out and I request to add two chicken jrs which is denied since someone is already ordering behind me(just got there). Then proceeds to tell me the food is getting cooked fresh so if I wanted to wait the 2:30 minutes for it to cook I would have to get in the back of the line. Not sure how someone with such poor customer service can be promoted but do know I won’t be returning any Sunday nights
Atmosphere: 1
Food: 3
Service: 1
Very clean. The associate working the drive thru this morning was very kind.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper Jr
lady on drive-thru was really rude that's probably why burger king is closing going bankruptcy because people like this lady that only cares about her pay check and not about customers
Atmosphere: 1
Food: 4
Service: 1
Came in to order a large soda. Had to repeat myself three times for the employee to finally understand what I wanted. PLEASE HIRE PEOPLE WHO UNDERSTAND ENGLISH!!! I shouldn’t have to learn another language to order food. I’ve had many instances at this location where the employee is difficult to communicate with due to a language barrier.
Service: 1
Nice experience
Atmosphere: 5
Food: 5
Service: 5
Slow Workers, wait for 10 minutes to take my order even with not customer in front of me. Them take almost 20 minutes to get my food
Atmosphere: 2
Food: 4
Service: 2
Restaurantji Recommends
My friend took me to lunch on her pay day
Atmosphere: 3
Food: 5
Service: 4
lady on drive-thru was really rude that's probably why burger king is closing going bankruptcy because people like this lady that only cares about her pay check and not about customers
Atmosphere: 1
Food: 4
Service: 1
Always here pure ?
Wow that lady on the drive thru is really rude I hope Burger King do something about it I will never come back to this Burger
Atmosphere: 1
Food: 3
Service: 1
Terrible service the drive up person was rude then rolled her eyes when I can her my card to pay. Food was cold. I was the only one in the drive up line line with one car in the driveway so it wasn’t like they were busy.
Food: 2
Service: 1
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