Service was so-so compared to every other burgerville location I have been to. We didn't order anything fancy but it took over 5 minutes but less than 10 for them to bring us our food. Never had this with any other location and it was kind of annoying. Had I known it was going to take that long I would have gone somewhere else.
Atmosphere: 3
Food: 4
Service: 3
Brandi Walker
So Glad that burgerville came back to Salem Oregon! It is quite spendy on dinner for two consisted of a number six meal four piece fish and chips and one milkshake and it was $41. But I have to say the food was worth it It was absolutely delicious.
Atmosphere: 5
Food: 5
Service: 5
Jennifer Wilson
Check the stats, folks. A small milkshake has. 43 grams of fat and 76 g of sugar!! Are they trying to kill us? Burgers are salty enough to pickle an elk.
Daren Beede
Burgerville is one of my favorite places to eat but this Burgerville is pathetic. The burger was dry the food was cold I asked for a pumpkin milkshake and got a hazelnut milkshake. But the hazelnut milkshake was good it was just not what I asked for. I should have drove down to Nancy's Burgers just down the street they are always awesome burgers
Atmosphere: 3
Food: 1
Service: 4
Chris Higgins
Overpriced and horrible quality food.
Atmosphere: 1
Food: 1
Service: 1
Ricky Tukufu
The other day I bought Burgerville and wasn’t too pleased with my order so I called and spoke to a manager about my order which was the chicken and chips. While on the phone I was asked if I wanted a refund or a replacement, at first I said refund but today my son wanted the chicken and chips again but this time instead of going through the drive through, I went inside an explained the situation. Even though I had forgot to bring the receipt, the managers Denise R. and the manager I spoke with the other day was inside and accommodated me and gave a 110% with the food quality….thank you all and job well done with customer service!!!
Atmosphere: 5
Food: 5
Service: 5
The Campbell Family!!!
Surprisingly really good burgers
Atmosphere: 4
Food: 4
Service: 4
Mike A (Orunj)
Great experience just food now days is expensive.
Atmosphere: 5
Food: 4
Service: 5
Wellington Rupp
Best Milkshakes Ever!
Atmosphere: 3
Food: 5
Service: 5
K P
Service was not very good, very slow. Order was missing a few items.
I went a few weeks ago and ordered for the family. When I got home my food (fish and chips) was missing. They did replace the missing item but it was too late that night so I just skipped my meal for the night. I went back today specifically for a fish sandwich. It took quite a while but I know they make the food fresh so I didn’t mind the wait. I took the meal home and was actually enjoying my fries and the fish sandwich tasted ok. Unfortunately partway through the sandwich I got a bite that clearly had something in it that was not food. With the first chew I thought maybe it was a bad piece of lettuce. But with the second chew it was obviously something else. I spit out the bite and found a wadded up piece of paper. I opened it up and it looks like one of those little papers they use between burger patties. I did not order a burger. This was wadded up in my fish sandwich. Absolutely disgusting. That was really the last straw. I have not had a good experience in either visit and it’s just too expensive to buy food here and throw it away or not get what I ordered.
Food: 1
Service: 2
Jason Garsjo
Milkshakes and French fries
Atmosphere: 5
Food: 5
Service: 5
Stacy Cervantes
They were very busy but cordial. We went for the 1.89 burgers!!
Atmosphere: 5
Food: 5
Service: 5
Jerry Crane
Wow! The food is always good as is the service!
Atmosphere: 5
Food: 5
Service: 5
andrew garcia
The most disgusting buger I ever had in life time and I'm 66. Order a cheese bugers and so much mayo it soaked the bun completely. Never go back
Service was so-so compared to every other burgerville location I have been to. We didn't order anything fancy but it took over 5 minutes but less than 10 for them to bring us our food. Never had this with any other location and it was kind of annoying. Had I known it was going to take that long I would have gone somewhere else.
Atmosphere: 3
Food: 4
Service: 3
So Glad that burgerville came back to Salem Oregon! It is quite spendy on dinner for two consisted of a number six meal four piece fish and chips and one milkshake and it was $41. But I have to say the food was worth it It was absolutely delicious.
Atmosphere: 5
Food: 5
Service: 5
Check the stats, folks. A small milkshake has. 43 grams of fat and 76 g of sugar!! Are they trying to kill us?
Burgers are salty enough to pickle an elk.
Burgerville is one of my favorite places to eat but this Burgerville is pathetic. The burger was dry the food was cold I asked for a pumpkin milkshake and got a hazelnut milkshake. But the hazelnut milkshake was good it was just not what I asked for. I should have drove down to Nancy's Burgers just down the street they are always awesome burgers
Atmosphere: 3
Food: 1
Service: 4
Overpriced and horrible quality food.
Atmosphere: 1
Food: 1
Service: 1
The other day I bought Burgerville and wasn’t too pleased with my order so I called and spoke to a manager about my order which was the chicken and chips. While on the phone I was asked if I wanted a refund or a replacement, at first I said refund but today my son wanted the chicken and chips again but this time instead of going through the drive through, I went inside an explained the situation. Even though I had forgot to bring the receipt, the managers Denise R. and the manager I spoke with the other day was inside and accommodated me and gave a 110% with the food quality….thank you all and job well done with customer service!!!
Atmosphere: 5
Food: 5
Service: 5
Surprisingly really good burgers
Atmosphere: 4
Food: 4
Service: 4
Great experience just food now days is expensive.
Atmosphere: 5
Food: 4
Service: 5
Best Milkshakes Ever!
Atmosphere: 3
Food: 5
Service: 5
Service was not very good, very slow. Order was missing a few items.
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
I went a few weeks ago and ordered for the family. When I got home my food (fish and chips) was missing. They did replace the missing item but it was too late that night so I just skipped my meal for the night. I went back today specifically for a fish sandwich. It took quite a while but I know they make the food fresh so I didn’t mind the wait. I took the meal home and was actually enjoying my fries and the fish sandwich tasted ok. Unfortunately partway through the sandwich I got a bite that clearly had something in it that was not food. With the first chew I thought maybe it was a bad piece of lettuce. But with the second chew it was obviously something else. I spit out the bite and found a wadded up piece of paper. I opened it up and it looks like one of those little papers they use between burger patties. I did not order a burger. This was wadded up in my fish sandwich. Absolutely disgusting. That was really the last straw. I have not had a good experience in either visit and it’s just too expensive to buy food here and throw it away or not get what I ordered.
Food: 1
Service: 2
Milkshakes and French fries
Atmosphere: 5
Food: 5
Service: 5
They were very busy but cordial. We went for the 1.89 burgers!!
Atmosphere: 5
Food: 5
Service: 5
Wow! The food is always good as is the service!
Atmosphere: 5
Food: 5
Service: 5
The most disgusting buger I ever had in life time and I'm 66. Order a cheese bugers and so much mayo it soaked the bun completely. Never go back
Atmosphere: 2
Food: 1
Service: 2
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