It’s good if you know what your doing it was our first time and we didn’t know what we were doing so it didn’t taste
Atmosphere: 2
Food: 2
Service: 5
Brandon Parr
Wow. Me and my son just filled our bellies then got ice cream for the price of a steak for me. We left happy, thanks Emily our server ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: My Combination of Beef Chicken Broccoli Mushrooms Sprouts Celery Onions & Noodles
Lin Brownell
Cheery and attentive servers. A great deal for all you can eat; soup and ice cream courses in addition to grilled food of your choosing. If it's not delicious, you might need to adjust your choices, though salmon and imitation crab were not as good as the beef, lamb, pork, chicken and shrimp.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mongolian Grill
chicken little
Love this place and for a family of 5, this buffet is very affordable ?
Atmosphere: 5
Food: 5
Service: 5
Kyle Gamble
This was a last minute stop and they were closing in half an hr. We still got in one great round of food and had time for ice cream. The service is top notch, they care about their customers, It shows. We will be back soon. Galina was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mongolian Grill
Amanda Chrusoskie
My favorite
Atmosphere: 5
Food: 5
Service: 5
Erick Corp
Very disappointed about how horrible this place bathroom hygiene, If this is how the public area are, I can only imagine how the non public areas are. Food is mediocre. Restaurant looks busy, I would think they would pay more attention to their cleanliness. There’s a huge difference between having an old, un updated bathroom but clean and having a disgusting and horrible installationsI can’t believe that the Marion county health department doesn’t make this restaurant have better hygiene and sanitation standards.>>They have excellent employees with great attitude and kind. employees get A+
Atmosphere: 2
Food: 2
Service: 5
Pam Titchener
This is a favorite of mine! Sometimes, you wait in line. However, it is much worth it. You serve yourself, then they grill it to perfection.Vegetarian options: You serve yourself. Many different vegetables.
Definitely filling and easy to pick and choose options. Cooked after you get all your fixin'. I enjoy the Plum Sauce to compliment my meal. Add the crepes, rice and soup if you desire. You won't go home hungry.Oh and ice cream with topping for dessert if you want included.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Mongolian Grill, Plum Sauce
Krista Haun (Krista Haun)
We went to Chang's for the first time on 12/16/2023 with our friends who had also never been there nor have ever been to any Mongolian restaurant.My husband and I have been to a few different Mongolian restaurants, but this one by far was the most unorganized, chaotic and disappointing experience we have ever had.First the restaurant is only open for specific lunch and dinner hours. We decided to go to dinner and I had a feeling it would be busy, so we got to the restaurant at 4:45 when they re-open at 5pm. When we got to the door, they had already opened and started to let people in.The employees were lost and confused. We assumed we knew how the process works, you get seated, drink orders are taken and then we are told that we can go get our food. But the server didn’t feel like explaining that to us, what if we had never had Mongolian before? I swear there wasn’t a manager to be seen, the staff was all teenagers thinking that because it’s a buffet style, that people don’t need to be attended to.By the time the server came to our table to take our drink orders, and we could go up to the fresh food buffet, the line was already so long, and the buffet was a mess. This was within 10 minutes.Unlike other Mongolian grill restaurants that have a 1 bowl limit, this was not the case. Some people had 3-4 bowls overflowing!!! These people acted like they have never had a meal in their life! You pay to be able to keep going back for more, I don’t think people understood that or were too lazy.Because people were filling a trough full of food, the line moved so slow because so much food had to be cooked, it was ridiculous. It took at least 20 minutes of standing there watching people slide four bowls together down the counter, I couldn’t believe it.Because this is common practice at this restaurant, the cooks are used to combining all of these people’s bowls, and as a result they combined both my husband and my bowls which had vastly different ingredients. So, I had to be the a**h*le who had to go back and make a second bowl. I am sure everyone in line thought I was cutting the line.Because I don’t eat like a cow, I only brought up one bowl, so I went back for a second bowl which was no faster than the first trip. It took forever.The restaurant really needs some improvements. Why not limit the number of bowls allowed per trip? Slightly bigger bowls? Why not stay open from opening at lunch until closing after dinner? This would take away from the chaotic cattle call. I would imagine lunch is just as busy. And better training for the staff.For $20.95 per person, you’d think that they would be making a killing, but I would imagine that the reason other restaurants have a one bowl limit is so people don’t waste food and to cut back on the cooking times.The only plus was that the food that I ate was good, my friends didn’t like it and because my husband’s plate had two different plates combined, that had to be a hot mess.I am not sure that we will return which is really disappointing since there is only one Mongolian grill in Salem.
Atmosphere: 1
Food: 3
Service: 1
Scott Potter
The high prices are fair for what you get. If the lines moved faster it would get 5 stars.
Atmosphere: 4
Food: 5
Service: 4
Talius937
Great food, be prepared to wait on the grille at lunchtime as it's a busy place but worth it.
Never
Food: 1
It’s good if you know what your doing it was our first time and we didn’t know what we were doing so it didn’t taste
Atmosphere: 2
Food: 2
Service: 5
Wow. Me and my son just filled our bellies then got ice cream for the price of a steak for me. We left happy, thanks Emily our server ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: My Combination of Beef Chicken Broccoli Mushrooms Sprouts Celery Onions & Noodles
Cheery and attentive servers. A great deal for all you can eat; soup and ice cream courses in addition to grilled food of your choosing. If it's not delicious, you might need to adjust your choices, though salmon and imitation crab were not as good as the beef, lamb, pork, chicken and shrimp.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mongolian Grill
Love this place and for a family of 5, this buffet is very affordable ?
Atmosphere: 5
Food: 5
Service: 5
This was a last minute stop and they were closing in half an hr. We still got in one great round of food and had time for ice cream. The service is top notch, they care about their customers, It shows. We will be back soon. Galina was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mongolian Grill
My favorite
Atmosphere: 5
Food: 5
Service: 5
Very disappointed about how horrible this place bathroom hygiene, If this is how the public area are, I can only imagine how the non public areas are. Food is mediocre. Restaurant looks busy, I would think they would pay more attention to their cleanliness. There’s a huge difference between having an old, un updated bathroom but clean and having a disgusting and horrible installationsI can’t believe that the Marion county health department doesn’t make this restaurant have better hygiene and sanitation standards.>>They have excellent employees with great attitude and kind. employees get A+
Atmosphere: 2
Food: 2
Service: 5
This is a favorite of mine! Sometimes, you wait in line. However, it is much worth it. You serve yourself, then they grill it to perfection.Vegetarian options: You serve yourself. Many different vegetables.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mongolian Grill
Great family dinner for birthday
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mongolian Grill
Restaurantji Recommends
Definitely filling and easy to pick and choose options. Cooked after you get all your fixin'. I enjoy the Plum Sauce to compliment my meal. Add the crepes, rice and soup if you desire. You won't go home hungry.Oh and ice cream with topping for dessert if you want included.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Mongolian Grill, Plum Sauce
We went to Chang's for the first time on 12/16/2023 with our friends who had also never been there nor have ever been to any Mongolian restaurant.My husband and I have been to a few different Mongolian restaurants, but this one by far was the most unorganized, chaotic and disappointing experience we have ever had.First the restaurant is only open for specific lunch and dinner hours. We decided to go to dinner and I had a feeling it would be busy, so we got to the restaurant at 4:45 when they re-open at 5pm. When we got to the door, they had already opened and started to let people in.The employees were lost and confused. We assumed we knew how the process works, you get seated, drink orders are taken and then we are told that we can go get our food. But the server didn’t feel like explaining that to us, what if we had never had Mongolian before? I swear there wasn’t a manager to be seen, the staff was all teenagers thinking that because it’s a buffet style, that people don’t need to be attended to.By the time the server came to our table to take our drink orders, and we could go up to the fresh food buffet, the line was already so long, and the buffet was a mess. This was within 10 minutes.Unlike other Mongolian grill restaurants that have a 1 bowl limit, this was not the case. Some people had 3-4 bowls overflowing!!! These people acted like they have never had a meal in their life! You pay to be able to keep going back for more, I don’t think people understood that or were too lazy.Because people were filling a trough full of food, the line moved so slow because so much food had to be cooked, it was ridiculous. It took at least 20 minutes of standing there watching people slide four bowls together down the counter, I couldn’t believe it.Because this is common practice at this restaurant, the cooks are used to combining all of these people’s bowls, and as a result they combined both my husband and my bowls which had vastly different ingredients. So, I had to be the a**h*le who had to go back and make a second bowl. I am sure everyone in line thought I was cutting the line.Because I don’t eat like a cow, I only brought up one bowl, so I went back for a second bowl which was no faster than the first trip. It took forever.The restaurant really needs some improvements. Why not limit the number of bowls allowed per trip? Slightly bigger bowls? Why not stay open from opening at lunch until closing after dinner? This would take away from the chaotic cattle call. I would imagine lunch is just as busy. And better training for the staff.For $20.95 per person, you’d think that they would be making a killing, but I would imagine that the reason other restaurants have a one bowl limit is so people don’t waste food and to cut back on the cooking times.The only plus was that the food that I ate was good, my friends didn’t like it and because my husband’s plate had two different plates combined, that had to be a hot mess.I am not sure that we will return which is really disappointing since there is only one Mongolian grill in Salem.
Atmosphere: 1
Food: 3
Service: 1
The high prices are fair for what you get. If the lines moved faster it would get 5 stars.
Atmosphere: 4
Food: 5
Service: 4
Great food, be prepared to wait on the grille at lunchtime as it's a busy place but worth it.
Atmosphere: 4
Food: 5
Service: 5
1000 out of 1000?? RECOMMENDED HIGHLY ?⭐️
Atmosphere: 5
Food: 5
Service: 5