The staff was friendly and efficient. The place was clean and had a nice, casual vibe for a quick and healthy bite. Definitely one of my go-to spots when I want something tasty, filling, and plant-based. Highly recommend it!
Atmosphere: 5
Food: 5
Service: 5
Katelyn Rothweiler
Placed a to go order for right when they open. They didn’t let anyone in until 10 minutes after they were supposed to open. Someone straight up left because it was such an inconvenience. My pick up order was just waiting on the pick up shelf during that time. I was on a time crunch, so it was frustrating.
Atmosphere: 5
Food: 5
Service: 1
Mr Kidd
I ordered a chicken and steak bowl and the meat was cold, and I asked the manger nicely to re make it. However, she gave me a response as if I was wrong, I just wanted nice & hot steak on my bowl. I hate fast food and barely eat it, due to this exact reason l. I know now , for next time to just go to one of the taco trucks on Lancaster instead, at least the meat will be hot!
Atmosphere: 1
Food: 1
Service: 1
Sondra Neighbors
Warm atmosphere kind people
Atmosphere: 5
Food: 5
Service: 5
emma
I ordered on the app, they gave me so little it was crazy. I had a bowl and I can normally make at least two-three meals out of it and I wasn’t even full after eating it.
Atmosphere: 2
Food: 3
Service: 2
Anne Oakes
Good chipotle brand food in a fast food location. Reliable menu items and good value
Atmosphere: 4
Food: 5
Service: 4
Madilynn McKibben
You know, if I could give less stars, I would. I had ordered online so that I could pick up lunch for my boyfriend and I at 11:50… well multiple things upset me about this visit: 1. They marked that they were temporarily closed due to lack of staff 2. Due to reason number 1, my order didn’t get done until 12:10, which isn’t too bad but they rushed so much that my food wasn’t labeled and they stabbed my burrito with a fork and has a huge tear in it. 3. When I tried calling them before to just get a refund, I got redirected to a chat bot that was of no help.
In all honesty, I would have much rather gotten a refund than what I got/experienced this morning. Would not recommend especially since I’m now realizing that some of the food is wrong too since I paid extra for things that didn’t even get included. What a waste of my time and money. Never going to this location again.
Service: 1
Kyla Wilson
Give more care to delivery orders please. We got no queso with chips and how do you serve a burrito with no meat that’s horrible
Matt Miller
If -5 stars was possible! Lack of product, lack of customer service, lack of quality! Most of all an extreme lack of customer support.
Atmosphere: 1
Food: 1
Service: 1
Samantha Darr
I’m an avid chipotle regular. Everytime I come to this location it’s an absolute joke. Only 1 employee doing bowls and cashing out. But that’s if they are accepting cash that day. I came 25 minutes after open and they don’t even have white rice. It’s an absolute joke.
Idk why I come here over charged wrong order over cooked for awkward atmosphere workers are obviously under strick work conditions like a dictatorship all fear the shift lead my checked was pulled off and re weighed in front of me and the lady got in trouble for already not a good portion not a family environment smh steer clear
Atmosphere: 1
Food: 1
Service: 1
Nellie Nelson
I went in today around 2pm and I got a bowl with the hot honey chicken and it was sooo tender! 5 stars to whoever was behind that grill cause they're cooking it right!🫶🏽 I haven't gotten chipotle for a while either so that was a great first time back. Keep doing what you're doing:)
Julio Mejia
10/10 experience, the cashier and grilled were very respectful
Atmosphere: 5
Food: 5
Service: 5
Erick Lopez
Awesome experience, very welcoming workers and really taken care of there food
Atmosphere: 5
Food: 5
Service: 5
JesSelfLuv
I came in alone on 5/23 around 5:30pm to eat in and was pleasantly surprised with the cleanliness of the dining room. I don't typically write reviews but wanted to give a HUGE shout out to the nighttime shift staff. Not only did they come in with smiles but their communication and willingness to provide great customer service was amazing. Having worked myself in customer service, I admire when a team can work so seamlessly. Keep up the work y'all!
The staff was friendly and efficient. The place was clean and had a nice, casual vibe for a quick and healthy bite. Definitely one of my go-to spots when I want something tasty, filling, and plant-based. Highly recommend it!
Atmosphere: 5
Food: 5
Service: 5
Placed a to go order for right when they open. They didn’t let anyone in until 10 minutes after they were supposed to open. Someone straight up left because it was such an inconvenience. My pick up order was just waiting on the pick up shelf during that time. I was on a time crunch, so it was frustrating.
Atmosphere: 5
Food: 5
Service: 1
I ordered a chicken and steak bowl and the meat was cold, and I asked the manger nicely to re make it. However, she gave me a response as if I was wrong, I just wanted nice & hot steak on my bowl. I hate fast food and barely eat it, due to this exact reason l. I know now , for next time to just go to one of the taco trucks on Lancaster instead, at least the meat will be hot!
Atmosphere: 1
Food: 1
Service: 1
Warm atmosphere kind people
Atmosphere: 5
Food: 5
Service: 5
I ordered on the app, they gave me so little it was crazy. I had a bowl and I can normally make at least two-three meals out of it and I wasn’t even full after eating it.
Atmosphere: 2
Food: 3
Service: 2
Good chipotle brand food in a fast food location. Reliable menu items and good value
Atmosphere: 4
Food: 5
Service: 4
You know, if I could give less stars, I would. I had ordered online so that I could pick up lunch for my boyfriend and I at 11:50… well multiple things upset me about this visit:
1. They marked that they were temporarily closed due to lack of staff
2. Due to reason number 1, my order didn’t get done until 12:10, which isn’t too bad but they rushed so much that my food wasn’t labeled and they stabbed my burrito with a fork and has a huge tear in it.
3. When I tried calling them before to just get a refund, I got redirected to a chat bot that was of no help.
In all honesty, I would have much rather gotten a refund than what I got/experienced this morning. Would not recommend especially since I’m now realizing that some of the food is wrong too since I paid extra for things that didn’t even get included. What a waste of my time and money. Never going to this location again.
Service: 1
Give more care to delivery orders please. We got no queso with chips and how do you serve a burrito with no meat that’s horrible
If -5 stars was possible! Lack of product, lack of customer service, lack of quality! Most of all an extreme lack of customer support.
Atmosphere: 1
Food: 1
Service: 1
I’m an avid chipotle regular. Everytime I come to this location it’s an absolute joke. Only 1 employee doing bowls and cashing out. But that’s if they are accepting cash that day. I came 25 minutes after open and they don’t even have white rice. It’s an absolute joke.
Restaurantji Recommends
Idk why I come here over charged wrong order over cooked for awkward atmosphere workers are obviously under strick work conditions like a dictatorship all fear the shift lead my checked was pulled off and re weighed in front of me and the lady got in trouble for already not a good portion not a family environment smh steer clear
Atmosphere: 1
Food: 1
Service: 1
I went in today around 2pm and I got a bowl with the hot honey chicken and it was sooo tender! 5 stars to whoever was behind that grill cause they're cooking it right!🫶🏽
I haven't gotten chipotle for a while either so that was a great first time back. Keep doing what you're doing:)
10/10 experience, the cashier and grilled were very respectful
Atmosphere: 5
Food: 5
Service: 5
Awesome experience, very welcoming workers and really taken care of there food
Atmosphere: 5
Food: 5
Service: 5
I came in alone on 5/23 around 5:30pm to eat in and was pleasantly surprised with the cleanliness of the dining room. I don't typically write reviews but wanted to give a HUGE shout out to the nighttime shift staff. Not only did they come in with smiles but their communication and willingness to provide great customer service was amazing. Having worked myself in customer service, I admire when a team can work so seamlessly. Keep up the work y'all!
Atmosphere: 5
Food: 5
Service: 5
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