Chipotle Mexican Grill

3883 Commercial St SE, Salem
(503) 361-7816

Recent Reviews

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Donald Sanders

This expeditious victuals restaurant had an extremely exquisite palatableness. From the crisp taco to the brittle chips, this establishment has it all! I give this joint 1 Gold Star ⭐️ !

Atmosphere: 1

Food: 1

Service: 1

Trevor Garrison

Not here to complain about the food, chipotle is amazing. On the other hand, YIKES on the customer service side… would recommend ownership reiterate some sort of expectations around tact and tone. Came in to simply grab my paid mobile order under a sign that read “mobile order pick up here” - was immediately scolded by a staff member that treated me as though I was a thief, with no regard for her tone or customer service whatsoever. Not that my patronage matters, but won’t be back. Totally get that Salem has its fair share of thieves and that mobile ordering has a risk to it, but treating everyone like a criminal isn’t the answer. Not what you say, it’s how you say it.

Service: 1

Erick I

The food here is never freshly made. Every time I eat here I get a stomach ache because the food is old and sitting there.

Atmosphere: 2

Food: 2

Service: 2

Anitha shree

Horrible service, websites say chipotle closes at 11 and we were at the restaurant at 9:45, they ran out of black beans, mild sauce, no honey chicken and they can’t even provide a tray to eat at the shop. They Atleast have 1 more hour of service and they can’t serve the items that they had to refill. A bowl is still 11$ and it’s not cheap when you don’t get what you want to eat. I would never recommend going to this place.

Recommended dishes: Burrito Bowls

Cheryl Webster

Really good food. Made the best burrito bowl! No smiles from the employees until I got to the cashier. Looked like they were not happy to be there.

Parking: Really hard to park. Spaces were very compact and hard to get in and out.

Atmosphere: 4

Food: 5

Service: 2

Samantha Nichols

I placed a mobile order for my boyfriend, and he texted me halfway through in a panic because he had been mobbed by pissy teenage girls and he hadn’t been trained in how to deal with this situation before. He was not adequately prepared, if service is going to cause that level of emotional distress they should give us a warning and provide a waver.

Bro just wanted a burrito.😥

Parking: Parking is unimaginably horrendous.

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Chips and Guacamole

Darryl Rose

Good food, good service, decent atmosphere. Just need more fresh veggie options

Atmosphere: 4

Food: 4

Service: 5

Maria Ruiz

Twice recently I’ve gone and no steak! Also I never hear the “sizzle” like on the commercial

Lynda McCarthy

Dietary restrictions: You can ask for how much you want and what specific choices you want, it's really about what you want.

M.A. Wilson

I usually enjoy coming to this location. I came in today and 90’s Snoop Dogg is blasting through the restaurant. Every bad word imaginable is playing and there were kids in the restaurant. Please be courteous of kids and play non explicit music.

Atmosphere: 1

Food: 5

Service: 5

Timm

Don’t ever leave reviews. Everytime we come here they don’t put anything in our burritos or bowls. Last time for sure, good luck if you go

Atmosphere: 1

Food: 1

Service: 1

Will Neal

Very good for fast food. Very clean location and friendly staff.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Burrito Bowls

Raymond Schroeder

Chipotle dose not care about it customer cheep labor for kids who don't care to a female manager eating on the line this place is a mad house I never get the right portions

Atmosphere: 1

Food: 1

Service: 1

elise Chen

Not even one star 0 stars . This place left my bowl half empty ,even more than half empty 😪.
I asked for salsa he can me corn, I’m allergic to corn then he gave my sister more sour cream when she asked for corn 😪 . Same person making our bowls I get you are human but why so many mistake? So little food too it was never this bad until now.

Food: 1

Derek Toornstra

Service was amazing, food was very bland salsa gave me hearburn and was overpowering

Atmosphere: 5

Food: 1

Service: 5

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