NO CHOCOLATE ICE CREAM?!! What's the point of only 1 flavor. Boooooooooo! EDIT: The link DQ Corporate sent is just a FAQ and their menu. The only thing in the FAQ that pertains to my comment is: "There are some DQ® locations that carry optional items (like chocolate soft serve or crunch topping for cones) that you may not find in every restaurant." That does not change my opinion that if you don't serve chocolate soft serve, I'm not going to your store. Nor does it change my opinion that if you don't have chocolate soft serve, there should be some way to warn others so they don't waste their time in your drive through or in line inside.
Atmosphere: 2
Food: 1
Service: 1
Rolando Rojas
Carson did a great job on taking our 5 combo meal order. Impressive, courteous, and effective. The kid is a star.
Atmosphere: 5
Food: 5
Service: 5
Veronica Beauregard
Aleeya and Elise were so kind to us at our visit to Dairy Queen. They kindly directed us to the menu and shared alternatives to our liking. They then completed out visit by being very attentive, and making sure everything at our table was good. This was a five store Michelin restaurant experience for a affordable price 😁. Shout out Elise and Aleeya.
Atmosphere: 5
Food: 5
Service: 4
renee cowger
Ice cream is the only thing good here
Atmosphere: 2
Food: 1
Service: 3
Kitsue
Been here 2 times to get blizzards and both times I've gotten very sick, so has my husband. Employees have been open about how they don't clean the icecream machine as many times a day as they are supposed too and have found moldy cheesecake in our blizzards. Absolutely disappointed in this dairy queen.
My friend and I stopped to get the peach cobbler blizzard and it did not disappoint. It was delicious. The service was great.
Atmosphere: 5
Food: 5
Service: 5
Jenni Peyton
Ordered on the app! Easy peezy!
Atmosphere: 5
Food: 5
Service: 5
Jenni VonBonn
Ordered on the app! Easy peezy!
Atmosphere: 5
Food: 5
Service: 5
Colleen Nordholm
Stopped by for ice creams
Food: 5
Service: 5
Captain Crunch Berry
Okay first, I'd like to say that I am a customer of many Dairy Queens, due to commuting 38 miles each work day. With that said, I will say this is by far the worst quality wise Dairy Queen I go to. I am a Westy(resident of West Salem) and rarely go to this Dairy Queen which is not more than 6 mins drive from my house; this is due to the sub par quality and customer service I have received at this Dairy Queen. I have two other Dairy Queens within easy grasp within daily commute and I would much rather spend my hard earned dollars there, as opposed to this local Diary Queen close to home. My issue is this, I am a patron of the Blizzard variety, Ice Cream is why folks go to Dairy Queen.....normal folks in the know are not going for the Fries or Burgers though they aren't bad on occasion; if you want a semi fast and good burger in West Salem, you're going to Nancy's or Carl's Juniors( all within a two minute drive or less of this location), I say this because Dairy Queen is literally in the title of the restaurant, Dairy Queen....so not make Dairy a frigg'n priority??? Every time I go to this Diary Queen; which is rare due to the sub par quality(this trip is the first in months) my blizzard is milk shake thickness. The kid at the window that obviously didn't give a rat's behind about his job, tipped my blizzard upside down to show me the quality and thickness was tip top magoo; however once he handed it to me and I begun to drive away, I noticed that my blizzard had a lid on it, with the spoon sticking out from the standard issue soda pop lid, which was hiding the fact that my entire Dang blizzard was not actually tipped upside down and tested as properly, and half melted as it was handed to me. This is the same issue time and again with this location, however this is the first time I've been faked out with the lid being on the Blizzard. Why in God's name would you even bother to tip the Blizzard upside down to show me how frigg'n thick it is if you had a lid on it??? That doesn't make any dang sense. It's a fake out, an obvious lie or ploy to get me to leave with a milk shake quality blizzard. If I wanted a milk shake I'd have ordered milk shake, I ordered a dang blizzard and the ice cream was so warm (ambient temp outside was 80 degrees) that it could barely be called even a milk shake. The worst part is this is the same thing that happens each time I attempt to be a patron of this establishment, and each time I decide to go. I knew I was going to get a sub par quality Blizzard and that's exactly what I got, even after giving them another chance. What in the heck is going on?? This is Dairy Queen, not Fry Queen(I got fries they weren't bad, very hot and freshly made). This specific location charges us West Salem Patrons more than any of the other Dairy Queen locations within my daily work commute; a Blizzard here is $7.99 for a Large Blizzard, almost $8 dollars!!!!! For a dang Blizzard.....Other locations I attend is $5.99 or $6.79.....so what is going on with the price and further more, the than dang quality????!!!! I can honestly tell you that it'll be another few months before I give this place a try again--most likely only going here again due to needing a quick blizzard fix over a weekend and not being mid commute; but I can honestly say that if this location pulled it's head out of its rear and for one, made Blizzards cold and frozen as they should be, and two didn't have a restaurant full of children working that barely gave a crap, they be making way more money hand over fist. If you're the owner or manager reading this, imagine if you had 20% more care and quality in your restaurant, you'd probably get 20% more regularly returning patrons, which is 20% more profit. Boom!!!enough said. Make me some good a$$ Blizzards and I'd be here twice a week, but for now I'll show up when I have to because the wife needs a treat on the way back from the dog park, and I didn't feel like another Car
Been to better
Atmosphere: 1
Food: 1
Service: 1
NO CHOCOLATE ICE CREAM?!! What's the point of only 1 flavor. Boooooooooo!
EDIT: The link DQ Corporate sent is just a FAQ and their menu. The only thing in the FAQ that pertains to my comment is: "There are some DQ® locations that carry optional items (like chocolate soft serve or crunch topping for cones) that you may not find in every restaurant." That does not change my opinion that if you don't serve chocolate soft serve, I'm not going to your store. Nor does it change my opinion that if you don't have chocolate soft serve, there should be some way to warn others so they don't waste their time in your drive through or in line inside.
Atmosphere: 2
Food: 1
Service: 1
Carson did a great job on taking our 5 combo meal order. Impressive, courteous, and effective. The kid is a star.
Atmosphere: 5
Food: 5
Service: 5
Aleeya and Elise were so kind to us at our visit to Dairy Queen. They kindly directed us to the menu and shared alternatives to our liking. They then completed out visit by being very attentive, and making sure everything at our table was good. This was a five store Michelin restaurant experience for a affordable price 😁. Shout out Elise and Aleeya.
Atmosphere: 5
Food: 5
Service: 4
Ice cream is the only thing good here
Atmosphere: 2
Food: 1
Service: 3
Been here 2 times to get blizzards and both times I've gotten very sick, so has my husband. Employees have been open about how they don't clean the icecream machine as many times a day as they are supposed too and have found moldy cheesecake in our blizzards. Absolutely disappointed in this dairy queen.
Food: 1
Service: 1
All good
Atmosphere: 4
Food: 4
Service: 4
All good
Atmosphere: 4
Food: 4
Service: 4
great
service
Nice employees
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
My friend and I stopped to get the peach cobbler blizzard and it did not disappoint. It was delicious. The service was great.
Atmosphere: 5
Food: 5
Service: 5
Ordered on the app! Easy peezy!
Atmosphere: 5
Food: 5
Service: 5
Ordered on the app! Easy peezy!
Atmosphere: 5
Food: 5
Service: 5
Stopped by for ice creams
Food: 5
Service: 5
Okay first, I'd like to say that I am a customer of many Dairy Queens, due to commuting 38 miles each work day. With that said, I will say this is by far the worst quality wise Dairy Queen I go to. I am a Westy(resident of West Salem) and rarely go to this Dairy Queen which is not more than 6 mins drive from my house; this is due to the sub par quality and customer service I have received at this Dairy Queen. I have two other Dairy Queens within easy grasp within daily commute and I would much rather spend my hard earned dollars there, as opposed to this local Diary Queen close to home. My issue is this, I am a patron of the Blizzard variety, Ice Cream is why folks go to Dairy Queen.....normal folks in the know are not going for the Fries or Burgers though they aren't bad on occasion; if you want a semi fast and good burger in West Salem, you're going to Nancy's or Carl's Juniors( all within a two minute drive or less of this location), I say this because Dairy Queen is literally in the title of the restaurant, Dairy Queen....so not make Dairy a frigg'n priority???
Every time I go to this Diary Queen; which is rare due to the sub par quality(this trip is the first in months) my blizzard is milk shake thickness. The kid at the window that obviously didn't give a rat's behind about his job, tipped my blizzard upside down to show me the quality and thickness was tip top magoo; however once he handed it to me and I begun to drive away, I noticed that my blizzard had a lid on it, with the spoon sticking out from the standard issue soda pop lid, which was hiding the fact that my entire Dang blizzard was not actually tipped upside down and tested as properly, and half melted as it was handed to me. This is the same issue time and again with this location, however this is the first time I've been faked out with the lid being on the Blizzard. Why in God's name would you even bother to tip the Blizzard upside down to show me how frigg'n thick it is if you had a lid on it??? That doesn't make any dang sense. It's a fake out, an obvious lie or ploy to get me to leave with a milk shake quality blizzard. If I wanted a milk shake I'd have ordered milk shake, I ordered a dang blizzard and the ice cream was so warm (ambient temp outside was 80 degrees) that it could barely be called even a milk shake. The worst part is this is the same thing that happens each time I attempt to be a patron of this establishment, and each time I decide to go. I knew I was going to get a sub par quality Blizzard and that's exactly what I got, even after giving them another chance. What in the heck is going on?? This is Dairy Queen, not Fry Queen(I got fries they weren't bad, very hot and freshly made). This specific location charges us West Salem Patrons more than any of the other Dairy Queen locations within my daily work commute; a Blizzard here is $7.99 for a Large Blizzard, almost $8 dollars!!!!! For a dang Blizzard.....Other locations I attend is $5.99 or $6.79.....so what is going on with the price and further more, the than dang quality????!!!! I can honestly tell you that it'll be another few months before I give this place a try again--most likely only going here again due to needing a quick blizzard fix over a weekend and not being mid commute; but I can honestly say that if this location pulled it's head out of its rear and for one, made Blizzards cold and frozen as they should be, and two didn't have a restaurant full of children working that barely gave a crap, they be making way more money hand over fist. If you're the owner or manager reading this, imagine if you had 20% more care and quality in your restaurant, you'd probably get 20% more regularly returning patrons, which is 20% more profit. Boom!!!enough said. Make me some good a$$ Blizzards and I'd be here twice a week, but for now I'll show up when I have to because the wife needs a treat on the way back from the dog park, and I didn't feel like another Car
Atmosphere: 2
Food: 3
Service: 1
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